Mercure Canberra 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 2.166 recensioni

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Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australia

Descrizione

I plus dell'hotel

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • Possibilità di mangiare in hotel con il nostro ristorante Courtyard e l'Olims Bar & Bistro

  • A 10 minuti dall'aeroporto, a 1 minuto dall'Australian War Memorial

  • Servizio eccellente e un'atmosfera accogliente per sentirsi come a casa

  • Spazi per riunioni, palestra, WIFI, parcheggio in loco

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

Coordinate GPS:-35.276066, 149.143494

Telefono
Fax +61 2 6243 0001

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  2.166 recensioni

Giudizio TripAdvisor  4.0/5  2.257 recensioni

Certificato d'eccellenza 2023

Nice accommodation near the city centre.

Punteggio Tripadvisor 4.0/5

maria f In coppia - Recensione certificata TripAdvisor

Nice hotel. Very clean and tidy. Good location. The reception is very friendly and accommodating. We were allowed to check in earlier than 2pm. The only thing negative is the bathroom. It’s quite small. We have to close the door to be able to sit on the toilet. The water pressure is not good but ok. We will be happy to stay again.

Dear maria f, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Affordable stay (almost) in the city centre

Punteggio Tripadvisor 3.0/5

EM-NS Recensione certificata TripAdvisor

The hotel is conveniently located, only few minutes from the city centre. The street level room I stayed in was very spacious, had an enclosed courtyard. The furniture was a bit old, the carpet definitely needed a replacement. This said, the bed was very comfortable. The room and the bathroom was spotless, very clean. The check-in and check-out was very good. The breakfast was basic, very limited food and beverages selection available. Some of the hot food was barely warm. Would I stay again? Perhaps, as the price was very affordable.

Dear EM-NS, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies in regard to your breakfast experience and please rest assured that I will share your concerns with my Food & Beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Retro in the extreme

Punteggio Tripadvisor 3.0/5

Kevin D Recensione certificata TripAdvisor

Spent four nights at this hotel in a standard room. Room wes comfortable enough , but bathroom was cramped. Hotel is old but certainly has a lot of character. Standard rooms have little or terriblr views, but executive rooms good views onto courtyard. Booked via phone but was not told there was a ten dollar cost to park car each day Dining room open for a very good breakfast, but the so called bistro was part of the public bar , and would have not been out of place in a public bar suburban pub of the seventies. Terrible place, made worse by random punters coming in off the street attempting to scam. A good dining room , so open it at night.please

Dear kevindS2735FV, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm also pleased to advise that we are currently waiting on the approval of Development Application and once received we will start renovations in our Bistro. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Unhappy at the Mercure, Canberra. Very disappointed.

Punteggio Tripadvisor 2.0/5

Chris M Recensione certificata TripAdvisor

The room is clean but the bed linen appeared not to be changed from the previous occupant as the base sheet was quite creased and not of fresh appearance or texture. The bed appeared made however. Dogs are allowed and there was barking and crying throughout the night so sleep was very broken. A complaint was made during the night but the disturbance continued. The bathroom was clean and in good order. I would not stay here again.

Dear H6807OVchrism, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I obviously don't have any proof about the bed sheets being changed however, I would be very surprised if that didn't occur. We indeed have 6 pet friendly rooms and in fact are Canberra's first pet friendly hotel. Please allow me to extend my sincere apologies about the noise issues that you experienced and please rest assured that I have shared the feedback with the guests in question. We appreciate you sharing your concerns. Sincerely, Lukas Wilfling General Manager

Caratteristico

Punteggio Tripadvisor 3.0/5

457valeriad In coppia - Recensione certificata TripAdvisor

Siamo stati in questo albergo di passaggio da Sidney a Melbourne, molto caratteristico. Personale delicato, stanza grande con balconcino esterno, pace e tranquillità. Stile differente dagli altri alberghi di catena Mercure, adatto al posto di montagna in cui si trova Canberra. Colazione buona. Peccato per la wifi a pagamento, il parcheggio a pagamento, e le bottiglie di acqua di cortesia che dovrebbero essere in omaggio, e che invece sono a pagamento anch'esse.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 714 recensioni 9.1/10 Posizione
  • 1.372 recensioni 7.3/10 Camera
  • 1.082 recensioni 8.7/10 Servizio
  • 29 recensioni 2.2/10 Internet
  • 430 recensioni 7.1/10 Pulizia
  • 392 recensioni 7.4/10 Colazione
  • 17 recensioni 1.8/10 Area benessere

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