Mercure Hotel Panorama Freiburg 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 2.244 recensioni

Mercure Hotel Panorama Freiburg - Image 1
Mercure Hotel Panorama Freiburg - Image 2
Mercure Hotel Panorama Freiburg - Image 3
Mercure Hotel Panorama Freiburg - Image 4

Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • 86 camere con balcone o terrazza rivolti a sud e vista su Friburgo

  • Tranquillo e isolato in alto sopra la città ma a soli 10 minuti in auto dal centro

  • Ristorante mediterraneo "Chez Eric": pesce, frutti di mare, menu gustosi e molto altro

  • Piscina coperta dalle 8.00 a mezzanotte (sauna chiusa), sentieri per jogging e trekking

  • Parcheggio gratuito in loco e tutti i servizi alberghieri di categoria superiore 4 stelle

Le nostre sistemazioni

Posizione dell'hotel

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germania

Coordinate GPS:48.007489, 7.871822

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

CHEZ ERIC

Assaggiate le creazioni proposte dal ristorante CHEZ ERIC. I piatti, con un tocco di cucina meridionale, sono freschi, leggeri, sani e saporiti. La terrazza è perfetta per una cena all'aperto nella bella stagione. Il locale è aperto dalle 6.30 alle 23.00.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  2.244 recensioni

Giudizio TripAdvisor  4.5/5  960 recensioni

Bellissimo Posto

Giudizio clienti 4.5/5

Nico Famiglie - Avvisi confermati di ALL

Bellissima esperienza e hotel bellissimo sia come posizione sia molto adatto a famiglie con bambini

Dear Nico, Thank you very much for your excellent evaluation as well as for your numerous words full of praise about your stay! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. Furthermore, we thank you for your comment about the renovation needs of our hotel. The Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Soggiorno a Friburgo

Giudizio clienti 2.5/5

Anonimo Coppie - Avvisi confermati di ALL

Ottima posizione dell'hotel da cui si vede tutta la città, al nostro arrivo si percepiva camera abbastanza fredda con piumino leggero sul letto e necessità di un secondo piumino immediatamente fornito dalla receptionist. La sera seguente, al rientro circa le 20.30 dopo essere usciti intorno le 9.30, la porta-finestra della camera aveva apertura vasistas e avendo piovuto e/o nevicato durante tutta la giornata e la temperatura esterna mai superato i 2°, la camera stessa era gelida.

Dear guest, Thank you very much for the evaluation of your stay in our hotel! Comments of our guests are very important for us because they show us in which areas our services have to be checked and if needed have to be optimized. We really want to apologize for any inconvenience caused due to the tilted window of your room. Be assured that we will discuss the subject with our housekeeping team. We also thank you for your comment about the price of our rich champagne breakfast buffet. We allow us to charge € 21,00 per person and day for it. This price includes all hot and cold food and drinks presented on the buffet. Coffee specialties are served directly at the table; they are also included in the price, yet. For your next visit you can book your room without breakfast or you can book it also with our continental breakfast. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Tutto bene come sempre, ottimo Hotel con Ristorante di qualità

Giudizio clienti 4.0/5

Vm Ospite singolo - Avvisi confermati di ALL

Mi sono sempre trovato bene e torno volentieri in questa struttura. Ottimo panorama, ottimo ristorante, piacevole la zona wellness anche se questa volta la sauna a 70 gradi era spenta. Come ho già avuto modo di segnalare trovo strano che in un hotel 4 stelle non ci sia in camera il bollitore dell'acqua con caffè e the.

Dear VM, Thank you very much for the evaluation of your stay in our hotel! Comments of our guests are very important for us because they show us in which areas our services have to be checked and if needed have to be optimized. It is a great pleasure for us that you are part of loyal clients since many years. You are right - there is no coffee machine / no kettle in our rooms. You have the option to borrow a kettle at the reception for your whole stay against a deposit. On request, we will gladly provide you all required inventory as well as a tea selection according to your preferences. We are currently working on a solution to this issue, which is both spatially satisfactory and at the same time meets our hygienic and qualitative standards in order to enable our friends of the house to prepare a hot drink in their room. We are looking forward to see you soon again. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

La “giusta distanza” - La bellezza di Friburgo nel relax della foresta

Giudizio clienti 4.5/5

Paolo Coppie - Avvisi confermati di ALL

L’hotel si trova in una bellissima posizione, molto comoda per le passeggiate nella foresta e a pochi passi dal centro della città. Inoltre la SPA e la piscina dell’hotel, con annesso panorama sulla città’ e sul bosco, regalano momenti di relax impagabili. La colazione, anche se non proprio economica, vale comunque il suo prezzo e forse anche qualcosa in più.

Dear Paolo, Thank you very much for your excellent evaluation and for your words of praise about your stay! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Aspetti da migliorare

Giudizio clienti 3.5/5

Anonimo Coppie - Avvisi confermati di ALL

Apprezzabili la posizione, la camera, l'insonorizzazione, la pulizia, la piscina. Da migliorare il ristorante, che ha prezzi troppo alti rispetto alla qualità e personale che non parla inglese. Accoglienza fredda alla reception. A colazione manca la parte dolce.

Dear guest, Thank you very much for the evaluation of your stay in our hotel! Comments of our guests are very important for us because they show us in which areas our services have to be checked and if needed have to be optimized. We are really pleased to read that you especially appreciated the quiet location of our hotel along the edges of the woods with an unique view across Freiburg and the surrounding area, your room, the sound insulation, the cleanliness in all sectors of the hotel as well as our swimming pool area. With great attention we have read that you have not been convinced by the value for money in our restaurant "Chez Eric". We serve fish specialties, seafood, various tasting menus and selected food creations. In addition, we offer our brasserie menu with meals for the small appetite and regional delicacies. Highest quality and freshness of the products have always the highest priority. It is always helpful for us if our friends of the house inform us directly on the spot, if they are not convinced by the taste of the food served. So we have the possibility to react immediately. The outdoor areas of our rooms are not completely separated from each other due to fire protection reasons. A narrow passage as additional escape route in an emergency must be ensured. In summer, in addition to the existing partitions, mediterranean orange trees are placed between the rooms for more privacy of our friends of the house. Furthermore, we thank you for your remark about the limited choice of sweet components at breakfast. There are both sweet and savoury components at breakfast. The sweet components include croissants, different marmalades, compotes, fresh fruits, Kaiserschmarrn and other things. Nevertheless, the savoury components have a stronger weight. Generally, we get a lot of positiv feedback for the friendliness of our whole team. We are very sorry that you did not perceive this at the reception. We will discuss this internally. It would be a pleasure for us to count on your trust in the future. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 699 recensioni 8.5/10 Posizione
  • 1.226 recensioni 8.3/10 Camera
  • 1.147 recensioni 9.3/10 Servizio
  • 15 recensioni 5.2/10 Internet
  • 539 recensioni 8.6/10 Colazione
  • 468 recensioni 6.5/10 Comfort
  • 298 recensioni 6.2/10 Atmosfera
  • 281 recensioni 8.9/10 Pulizia

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