25hours Hotel Vienna at MuseumsQuartier

Catatan Tripadvisor 4.5/5 3.108 ulasan

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Deskripsi

Keistimewaan hotel

  • Rooftop bar and terrace with view of the city center

  • Restaurant Ribelli

  • Burger de Ville food truck

  • Mermaid's cave sauna

  • Meeting space for up to 200 people

Akomodasi kami

Lokasi hotel

25hours Hotel Vienna at MuseumsQuartier

Lerchenfelder Strasse 1-3
1070 VIENNA
Austria

GPS:48.2064745, 16.3546297

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

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Peringkat TripAdvisor  4.5/5  3.108 ulasan

Sertifikat keunggulan 2023

The perfect base to visit the sights of Vienna from

Catatan Tripadvisor 5.0/5

dominic l Solo travel - Ulasan TripAdvisor tersertifikasi

I was so happy with this hotel sitting just on top of all the main attractions. It was fun and quirky but in a good way. The attention to details was exceptional. The interior design was innovative and fun and just makes you smile The offered free bikes for you to take out. A recycled cool bag as a day bag! The Italian food in the restaurant would make an Italian baulk but was no worse than a lot of Italian restaurants outside Italy The roof top bar was buzzing with young fun Austrians and hotel guests. The view whilst good lacked much to photograph due to the flat nature of Vienna but was a great spot to chat with other people after a day’s sightseeing. The room was lovely and the bath products good and had great aromas. I was on my own this trip and the hotel just made me smile!

Circus theme not the most comfortable stay

Catatan Tripadvisor 2.0/5

gilli2811 Ulasan TripAdvisor tersertifikasi

Located in the museum quarter, making it a 10min walk to Maria-Theresien-Platz and a 15mins walk to the Hofburg and SiSi museum, close to the underground, 5min walk and tram lines. The staff where friendly enough however reception was always busy. The room was decent size making it possible to open 2x suitcase and move around. Hotel has an eccentric circus theme as pictured but in reality, it’s a bit over the top. Some people might like the quirky things around and a bit of a hostel feel, however it wasn’t really our thing. The bed is raised so you can slide your luggage underneath and out of the way if needed however the downside is the side tables and bedside lamps are very low. I kept knocking my head on the lamp getting in and out of bed. It was very stuffy in the hotel and room. We had to sleep with the window open even though it was winter as there wasn’t any fresh air in the room and then this made it very noisy. We were on level 1 and could hear all the noise from the restaurant downstairs which most probably didn’t help either. We had a room facing the other hotel rooms overlooking a central courtyard, so no view or privacy if the window was open. The bathroom was big with a large shower. There is shampoo, shower gel and moisturizer however the towels were very worn and ratty. The room only got cleaned twice during our 4-night stay and it was done later in the day after 4pm. There were no tea/coffee facilities however there is a bar fridge with a complimentary mini bar consisting of 2 waters, 2 beers, a cold coffee drink and packet of pretzels. This didn’t get restocked; it was a onetime use. Lucky the tap water is cold and safe enough to drink.

Brilliant hotel, super helpful staff

Catatan Tripadvisor 5.0/5

SuperSc367 Ulasan TripAdvisor tersertifikasi

We really loved this hotel, its prime location to all the beautiful architecture/museums and around the corner from the underground and tram. Staff are really friendly and helpful. Free mini bar, when do u ever get that! Someone mentioned no kettle, I know us Brits love a cup of tea, just ask reception, they will send a kettle to your room and give you tea and coffee. We only went for the standard room but it was complete fine, ample space and clean and tidy. Located on the third floor, front of the hotel and despite being on the road, one of the quietest rooms we’ve ever stayed in. No noise from other rooms/guests and super sound proof windows. Thank you to all the staff, it was a great stay.

Read the negative reviews first. I wish I did

Catatan Tripadvisor 1.0/5

wafa a Ulasan TripAdvisor tersertifikasi

What a true disappointment! Very hyped online, very underwhelming in reality. Based on the check in experience, it was awful. I was first given a room reeking of smoke, then transferred to another room where the key didn't work, had to go back to the reception for the keys for the 3rd time. While I waited for the check in, another person cut in front of me & the receptionist thought it was ok. The room was a sweatbox in December. There's something seriously wrong with central heating. It's too hot you can't even fall asleep. Added to this, the loud techno music coming from the rooftop bar. I had a nightmarish night. The circus theme looks cute online, very creepy & uncomfortable when you sit in your bed, re-evaluating how & why you picked this hotel & this might even throw you into an existential crisis! I had a reservation for a longer stay in May for my birthday. I canceled the booking as I checked out. Oh & by the way, when you check out you find out that you will be having two charges on your card, one for pre-authorization payment + deposit and then you'll need to make another actual payment. Somehow they forget to tell this when you check in. I'll find out in a couple of days if the other pending charge will be paid back to my account. Only then I'll be able to move on from this lol

Badly managed place

Catatan Tripadvisor 1.0/5

Tk100964 Ulasan TripAdvisor tersertifikasi

Likely one of the worst hotel experiences ever : I booked a 2 night stay on 2 different reservations. At check in, I made it clear that I had 2 reservations for 1 night each and that I would appreciate staying in the same room. No problem of course. The friendly chap gave me the key and all done. Until... The next day during my business meeting, I got a call of the hotel telling me that my luggage was still in the room and that they were going to remove it. After explaining that I had 2 reservations and that I agreed at check in to stay in the same room, the arrogant person explained me that I was upgraded and that they needed the room. Very strange practice for sure. I also made it very clear that they should not touch my personal items in the room or I will call the police. At the phone, they gave me 2 hours to be back and free up the room. Really ? Accor ? When back at the hotel in the evening (far more than 2 hours), they told me at the front desk that I had to pay 80 Euro extra for the upgrade for the 2nd night. Not acceptable of course. After making it clear that I will never pay the 80 Euro, the chap suggested that I could move to a basic room (being a room at the front next to the noisy "strassenbahn" and with loud music from the club till 2 am (avoid at all cost rooms at this side of the hotel and lower floors btw). The saga ended with me moving in the evening to another room. When pointing out that at check in, they gave me the key which worked for 2 days and that it was clearly confirmed that I could stay, the chap at receptions reaction was : "this was not agreed with me". Yes, but you also work for Accor which is the same company when I checked in ? "Not my problem" was his reaction. Is this the way Accor trains their front desk staff ? I have 200 hotel nights a year and it was my very first stay at 25hours because of some circumstances. The hotel feels like a youth hostel but if well managed, it can really be a decent place. In the meantime, my company took it down of all company reservations as it was often used by staff. It is simply a behavior of the hotel staff (and consequently management) which is not in line with my personal values, sense for business and customers and my company's values. Never again !

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  • 909 ulasan 9.3/10 Lokasi
  • 1.097 ulasan 7/10 Kamar
  • 806 ulasan 8.2/10 Pelayanan
  • 12 ulasan 7.1/10 Internet
  • 575 ulasan 9.3/10 Suasana
  • 549 ulasan 7.8/10 Sarapan
  • 501 ulasan 4.6/10 Kenyamanan
  • 364 ulasan 8.3/10 Fasilitas

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