Mercure Lenzburg Krone bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 324 ulasan

Mercure Lenzburg Krone - Image 1
Mercure Lenzburg Krone - Image 2
Mercure Lenzburg Krone - Image 3
Mercure Lenzburg Krone - Image 4
Kronenplatz 20, 5600 LENZBURG, Switzerland

Deskripsi

Keistimewaan hotel

  • Centrally located, with good public transport connections.

  • Bus stop in front of hotel and in just 10 min. walk to local train station.

  • On request, we prepare fresh breakfast egg dish, omelette or scrambled eggs

  • Free kid's accommodation up to 11 years, toys and painting items for rent.

  • Free parking in our hotel's own underground car park

Akomodasi kami

Lokasi hotel

Mercure Lenzburg Krone

Kronenplatz 20
5600 LENZBURG
Switzerland

GPS:47.3880114999, 8.1815602

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Restaurant Krone

The cozy Krone restaurant, with its own individual charm, is the perfect place to enjoy fantastic Swiss cuisine as well as courteous service. Corners and niches offer our guests a particularly private ambiance.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  324 ulasan

Peringkat TripAdvisor  4.5/5  185 ulasan

No air conditioning; difficulties with check-in

Catatan Tripadvisor 2.0/5

Travelista9876 Keluarga - Ulasan TripAdvisor tersertifikasi

A strange experience. Main issue was the lack of air conditioning - it was 31 degrees outside and around double that in the hotel. I find it astonishing that a/c is absent in a country that has hot weather for at least 4 months a year. Another problem was arriving at 2pm and having to wait an hour to check in (with a tired baby). In fairness we discovered that the official check-in time is 3pm, but we didn’t see more than about 20 other guests, so I have no idea how it could take them so long to clean the rooms. Clearly the hotel does not employ enough cleaners. The staff were generally helpful, especially the manager of the terrace restaurant. However the above issues spoiled the visit.

Lovely stay

Catatan Tripadvisor 5.0/5

anthonyh338 Keluarga - Ulasan TripAdvisor tersertifikasi

We had a really enjoyable 3 nights, the two best attributes are the very friendly and helpful staff, and the complimentary bar. The rooms were well fitted out and modern, had a lovely stylish bathroom, very comfortable beds, and crisp linen. The continental breakfast was excellent with a wide choice of regional produce including fresh baked rolls and cheeses. My only surprise was that there was no air con as kr was the height of the heatwave, but the hotel staff gave us an excellent fan which aided sleep. There could be a place to sit inside which is quiet and away on its own. Felt calm, relaxed and taken care of at the end of the stay and would definitely come back or try other Accor hotels.

Convenient location for Lenzburg

Catatan Tripadvisor 5.0/5

Mchael T Solo travel - Ulasan TripAdvisor tersertifikasi

Hotel is convenient to train station and center of the “old” center. Breakfasts are very good with plenty of choice, including an omelette bar. Room was small but adequate and very clean. Staff was very accommodating

Central and good

Catatan Tripadvisor 4.0/5

travelgrumpy Couples - Ulasan TripAdvisor tersertifikasi

We stayed here for one night over the weekend. The receptionist was very friendly and she checked us in without any hassle. Our room was on the third floor, with a small balcony. The room was dated, as is the rest of the hotel. Everything was in good order, but not special. The reception closes at 8pm on the weekend due to the current situation, but you're provided with a doorkey to let you in at any time. Breakfast was good, enough choices, and the waitress cooks your omelet fresh. All in all a good stay, with friendly staff

Dear Travelgrumpy, Thank you for your kind review. We are glad that we met your expectations and are looking forward to welcoming you soon again. Your Mercure Hotel Krone Lenzburg Team.

Great stuff and outdated interior

Catatan Tripadvisor 3.0/5

69Traveltraveltravel Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed here for a night and it was a mixed bag of experiences. The staff was professional, helpful and smiley. Thank you for that. The hotel claims to be a four-star and I am wondering what the four stars stand for: there is no gym/spa, the rooms are outdated, the bread at breakfast is of poor quality - the latter in contrast to high-quality fruit-salad and birchermuesli. Price was ok-ish.

Dear 69Traveltraveltravel Thank you very much for taking the time to write to us after your stay at the Mercure Lenzburg Krone, and we sincerely regret that the services provided did not meet your expectations. We apologize for the inconvenience this caused. We understand, of course, that first impressions quickly disappear when performance is not as expected. It is true that we have already renovated and older rooms in our hotel. In order to improve this for your next visit, I would ask you to contact us directly and give us your name and room number from your last stay. So we can better understand what we can do better. The bread at the breakfast buffet is always freshly baked. The more we are surprised that it was rock hard. We will look at and discuss this problem directly internally and give the employees another extensive schooling. It is true that we do not have a spa or fitness area in the hotel. We offer our guests free access to the Pro 24 fitness studio. This is just a 7-minute walk from our hotel. On request, we are happy to hand out a batch so that the guest can use the free access to the fitness center. We would look forward to another visit from you to convince you that your experience with us is not of our standard. Best regards Michelle Suttrop

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 155 ulasan 8.6/10 Lokasi
  • 246 ulasan 7.9/10 Kamar
  • 241 ulasan 9.5/10 Pelayanan
  • 5 ulasan 9.1/10 Internet
  • 158 ulasan 8.8/10 Sarapan
  • 67 ulasan 8.2/10 Kebersihan
  • 24 ulasan 5.8/10 Fasilitas

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