Mercure Hotel Wiesbaden City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.363 ulasan

Mercure Hotel Wiesbaden City - Image 1
Mercure Hotel Wiesbaden City - Image 2
Mercure Hotel Wiesbaden City - Image 3
Mercure Hotel Wiesbaden City - Image 4

Deskripsi

Keistimewaan hotel

  • Area kebugaran dengan kolam renang, sauna, dan perlengkapan kebugaran (berbayar)

  • Hotel berada di pusat kota. Pusat perbelanjaan dan daya tarik utama berada di dekatnya.

  • Dua tempat tidur single selebar 1,4 m di kamartwin

  • Kamar dengan pintu penghubung tersedia atas permintaan

  • Garasi parkir dengan dua stasiun pengisian daya di bawah hotel

Akomodasi kami

Lokasi hotel

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Jerman

GPS:50.078563, 8.242863

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LILI RESTAURANT & LOUNGE

Foto non-kontrak

Bawa para sahabat dan puaskan selera Anda. Bistro kami menyajikan camilan panas dan dingin serta makanan ringan lezat dari tengah hari hingga pkl 22.00. Anda juga akan menemukan pilihan anggur Rheingau dalam daftar anggur kami.

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Ulasan tamu kami

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Peringkat ALL  4.2/5  1.363 ulasan

Peringkat TripAdvisor  4.0/5  750 ulasan

Neecure in Wiesbaden

Catatan Tripadvisor 2.0/5

Philippe H Ulasan TripAdvisor tersertifikasi

How to begin. Big hotel with no customer service and with an attitude. Room not cleaned only every other day and if one want to have it cleaned, they charge 20 euros. Didn't use the parking but looks expensive. Also, if you want to use extra facilities such as the pool, it's another charge. The hotel is needed of serious renovation. Carpet in hallways have seen better days and the smell is quite bad. The room are spacious but the tired furniture and bathroom are not helping. Of course, the carpet in the room is filfith so wear shoes. The only positive point is the breakfast. It's good. If I would come back to Wiesbaden, I shall stay somewhere else. Nickels and dimes in this place.

Dear Philippe, We thank you for your feedback and deeply regret that your stay with us did not meet your expectations. We apologize for the inconvenience with the room cleaning and understand your frustration regarding the additional costs for the cleaning service. Our cleaning service every two days is part of our environmental program to conserve resources. The prices of our underground parking garage are based on the surrounding parking facilities in downtown Wiesbaden. Are you already a member of the Accor Hotels loyalty program "All"? As an All member, you enjoy various benefits, including a reduced daily rate for using the underground parking at our hotel. Simply speak to our staff about it during your next stay! We are aware of the current condition of some rooms and bathrooms. Following the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we had planned to renovate the rooms in 2020. Due to the pandemic, the renovation has unfortunately been postponed. Currently, we are in discussions with construction firms to start the room renovation next year. We would be delighted to welcome you back to our hotel. Best regards, Saskia, Guest Service Team

Nice place in a great location

Catatan Tripadvisor 5.0/5

KatrinV Bisnis - Ulasan TripAdvisor tersertifikasi

The front desk is very friendly and accommodating. The rooms are small, but clean and the location is perfect for visiting the Wiesbaden Christmas Market. The only drawback is the TV that does not seem to work consistently

Dear Katrin, Thank you for the great rating of our hotel. Just let reception know at your next stay if something is not working in your room. We will immediately send our staff to your room to check it. We are glad that you have felt comfortable in our house and hope to see you again very soon. Best regards Saskia, Guest Service Team

Great Location but Decent Hotel Overall

Catatan Tripadvisor 3.0/5

pigsypdx Bisnis - Ulasan TripAdvisor tersertifikasi

Located right by Market Plaza; Close to everything; especially Kurs Park which is like NY Central Park. The hotel has a policy of every other day for housekeeping but you could request everyday as needed. The hotel is a bit dated. The bathroom is small and poor designed. The bathroom amenities (soap, shampoo) are low quality. Please bring your own. Towels are worn out. The restaurant is good. Breakfast is tasty but very limited options. Staff are super friendly. Housekeeping is bad. I had a trash bag that they didn't collect for days. Shampoo, body wash are running out but never got replaced. This was before I decided to get my own since their products made my skin dry and itchy. They forgot to replenish water or the minibar as required for Privilege Room.

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Saskia, Guest Service Team

Weekend in Wiesbaden

Catatan Tripadvisor 5.0/5

Vivien V Ulasan TripAdvisor tersertifikasi

All expectations fulfilled. Large clean room, light, bathroom with all amenities, good working airco. Fantastic breakfast. Very convenient underground parking at fair price. Check in and check out made very easy thanks to online check in possibility.

Dear KontichBelgium, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. We are pleased that you felt completely comfortable and that you noticed our breakfast and our friendly reception so positively. We look forward to your next stay. Best regards Saskia, Guest Service Team

Hotel is very good by German standards.

Catatan Tripadvisor 5.0/5

RaymondTan1014 Bisnis - Ulasan TripAdvisor tersertifikasi

Hotel was very good by German standards. Modern and clean. Staff were very helpful especially Omi and Roy, who were very friendly and courteous. Always offering to help us and their cheerful disposition makes a tired day different. Didn’t expect to enjoy the stay but was pleasantly surprised.

Dear Raymond, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Saskia, Guest Service Team

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