Novotel Taiping Perak bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.768 ulasan

Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
Novotel Taiping Perak - Image 3
Novotel Taiping Perak - Image 4

Deskripsi

Keistimewaan hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Akomodasi kami

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Lokasi hotel

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

FOOD EXCHANGE

Foto non-kontrak

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.768 ulasan

Peringkat TripAdvisor  4.5/5  375 ulasan

Sertifikat keunggulan 2023

Worst hotel in taiping.

Catatan Tripadvisor 1.0/5

leontK2336GD Ulasan TripAdvisor tersertifikasi

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

V pleased

Catatan Tripadvisor 5.0/5

Daydream19546613760 Ulasan TripAdvisor tersertifikasi

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Selesa dan lokasi sesuai

Catatan tamu Avis 4.5/5

Mddan Keluarga - Ulasan terverifikasi ALL

Sangat sesuai untuk penginapan yang selesa serta lokasi yg sesuai untuk bercuti

masalah kebocoran

Catatan tamu Avis 3.0/5

Saliza Keluarga - Ulasan terverifikasi ALL

masalah kebocoran pada saluran pendingin hawa. air melimpah dari siling dan menyebabkan kasut-kasut basah. Selain itu, lampu dalam bilik air tidak diselenggara kerana lampu sentiasa berkelip-kelip. Air dalam bilik air bertakung dan menyebabkan lantai sentiasa basah dan membahayakan pengguna.

Poor hotel management

Catatan Tripadvisor 2.0/5

ladyfromhk Ulasan TripAdvisor tersertifikasi

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.426 ulasan 9.4/10 Lokasi
  • 1.711 ulasan 8.5/10 Kamar
  • 1.307 ulasan 8.5/10 Pelayanan
  • 68 ulasan 3.3/10 Internet
  • 1.003 ulasan 8.3/10 Kebersihan
  • 556 ulasan 8.8/10 Sarapan
  • 412 ulasan 8.2/10 Makanan
  • 227 ulasan 8.6/10 Suasana

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