The Sebel Quay West Suites Sydney bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.070 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Dek rekreasi dengan kolam renang, spa, sauna, gym, dan dek berjemur berpemandangan spektakuler

  • Harrington Restaurant & Bar

  • Akses Internet

  • Semua apartemen memiliki area huni dan ruang makan terpisah

  • Pemandangan kota atau Sydney Harbour dari apartemen

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Lokasi hotel

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar melayani sarapan setiap hari mulai pukul 07.00-10.00, makan siang (Kamis-Minggu) pukul 12.00-14.00, dan makan malam (Selasa-Sabtu) pukul 17.00-21.00

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.070 ulasan

Peringkat TripAdvisor  4.5/5  1.763 ulasan

Sertifikat keunggulan 2023

2 night stay

Catatan Tripadvisor 3.0/5

conorg109 Keluarga - Ulasan TripAdvisor tersertifikasi

According to Diamond member. No room upgrade as the hotel was full. No welcome gift. Early check in was great and the staff are generally nice. Kita in the restaurant was really lovely. We just found communication lacking. We went to have dinner on Sunday to find the restaurant closed. No real advice at check in about where the restaurant was, times for breakfast etc. it feels like the kind of effort a place puts in when it’s always booked no matter what because of the great location. It really is a great location so close to the rocks and circular quay.

Poor service unhelpful staff.

Catatan Tripadvisor 1.0/5

Graham M Ulasan TripAdvisor tersertifikasi

Room smelt like decomposing stuff as we walked in. Room looked great but nearly lost my dinner. Management have not been helpful telling us house keeping missed the smell. Would put us in another room only for the night which is 10:30 till 9am then will need to move again. Not acceptable. Very poor service.

Dear grahammT7852DC Thank you for bringing your recent experience to our attention. I sincerely apologize for any discomfort or inconvenience you encountered during your stay with us. While we strive to uphold the highest standards of cleanliness and guest satisfaction, it appears that we may have fallen short in this instance. I regret any miscommunication or inconvenience caused by our handling of the situation. Upon inspection of the room this morning by our Executive Housekeeper, we did not detect any decomposing smell and therefore respectfully disagree with your comparison. However, I understand that your experience upon arrival was not satisfactory, and for that, I offer my sincerest apologies. Regarding the resolution provided by our Duty Manager, I understand that being relocated late at night is far from ideal, and I understand this can be inconvenient. Unfortunately, due to high occupancy, his initial offer was to get you settled for the night as soon as possible. Given the occupancy more time was required to re-allocate rooms considering the situation. This however was done with a little delay, and you were checked into a room on a higher floor in an upgraded room for your entire duration of your 4 night stay. Once again, I apologize for the inconvenience you experienced, and I appreciate your understanding and patience in this matter. Wishing you a pleasant stay Best wishes Tissa Wickramasuriya Operations Manager

Highly recommend this hotel

Catatan Tripadvisor 5.0/5

Soo1993 Couples - Ulasan TripAdvisor tersertifikasi

Stayed here in a deluxe room with harbour view. What can I say? Everything was immaculate from start to finish . Check in was easy and we were warmly welcomed by both the concierge and receptionist. Room was beautifully clean and well appointed. Everything we could need was provided . As we were travelling around, the room laundry facilities were a big help. We had two balconies, lounge and bedroom and the view over Sydney Harbour was breathtaking. Comfy bed and great air con made the stay perfect.

Dear Soo1993, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Great stay

Catatan Tripadvisor 4.0/5

JusttheNight Couples - Ulasan TripAdvisor tersertifikasi

Great stay at Quay West Apartments, Sydney. Two comfortable nights in a refurbished room with harbour ‘glimpses’ (1703). Large sparking water (in fridge) and macadamia cookies as welcome amenity. Drink vouchers (Accor member) for some nice house sparkling. Restaurant was small and booked out, but staff accommodated us at a table in the bar (dining credit recognised). Breakfast buffet ($10) is just cereal and juice. We order from small but solid al la carte menu. Staff were very good, and was able to use Accor gift card. Downside was $75/n for valet parking.

Dear JusttheNight, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Magic place to stay in Sydney

Catatan Tripadvisor 5.0/5

danjonelson Ulasan TripAdvisor tersertifikasi

Fantastic location within walking distance to the harbour. Very comfortable rooms, and a great rooftop indoor swimming pool, spa and sauna We were in Syndey to go on a cruise, and managed to time it to view the Sydney Vivid light shows, we were able to watch these from the top floor where the pool is. Such a great view over to the opera house. We had a one bedroom unit and it had a view out to the harbour, not directly but on an angle which was still great to us. Everything about staying here was easy, super close to the trains that come and go from the harbour. The only minor thing would be the up hill walk with suitcases was hard going for my older friend with a sore hip, had we known this we would have ordered a taxi I went to book this again and it said that a minimum of 2 nights per day, so sad...

Dear danjonelson, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Dalam Kemitraan dengan TripAdvisor

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  • 212 ulasan 5.4/10 Kesepadanan nilai

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