Novotel Ambassador Suwon bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.004 ulasan

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Deskripsi

Keistimewaan hotel

  • Akses 24 jam ke pusat kebugaran

  • Masakan yang dimasak langsung di restoran The Square

  • Fasilitas sauna dan pijat (dengan biaya tambahan)

  • Kamar kontemporer dan suite dengan WIFI

  • 20 menit ke Benteng Suwon Hwaseong (UNESCO)

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Lokasi hotel

Novotel Ambassador Suwon

902 Dukyoungdaero, Maesanro 1 Ga Paldal Gu
16622 SUWON
Korea Selatan

GPS:37.268556, 126.999248

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE SQUARE

Nikmati pengalaman bersantap sepanjang hari, hidangan yang baru dipersiapkan di depan Anda, berbagai pilihan hidangan khas Asia dan internasional yang dibuat a-la-minute. Hidangan modern dengan sentuhan Eropa dan Asia.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.004 ulasan

Peringkat TripAdvisor  4.5/5  414 ulasan

Great location

Catatan Tripadvisor 5.0/5

Kawa47 Couples - Ulasan TripAdvisor tersertifikasi

Modern facility perfectly located in a big shopping center(can exit from L2) in the heart of Suwon. Subway & big supermarket, gourmet food court, even tourist info center next to hotel entry! Very professional staff , helpful & perfect English. Room was spotless & modern. Airport bus across the road and street food markets as well. Short taxi or bus to fortress/old town or about 20 mins walk. Fabulous & great value!

Dear Kawa47, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

Comfortable Stay

Catatan Tripadvisor 4.0/5

Dinuka A Ulasan TripAdvisor tersertifikasi

Stayed here for 2 weeks for work. Extremely convenient location with the metro station just below it. The hotel connects to the AK mall and theres easy access to the Lotte mall nearby. The surrounding area is full of cafes, restaurants and shops, is very walkable. The room was very comfortable and spacious. The staff are very kind, courteous and helpful. The breakfast buffet is very good. Decent gym. Overall a great place to be based if you want to explore Suwon.

Dear Dinuka A, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

It is the weaknesses that make for an unpleasant stay

Catatan Tripadvisor 2.0/5

Jeff30226 Ulasan TripAdvisor tersertifikasi

Let me first say that not everyone will feel the pain that we did at this hotel. The food was good, the room was very good as well. The real problems at this hotel start outside the front door of the hotel and continue to the front desk. There is no assistance at the front of the hotel. Taxis do not pull up to the hotel and there was never anyone to help you get into the hotel. I do not know why. The hotel, in my case, did not have anyone get you a Taxi they said - go down the street and get in the taxi line. Bizarre at best - unprofessional at worst. Call me a cab, hail one down outside - but send me down the street with my luggage. You do not deserve the four stars you have. Finally, do not go to the front desk and ask questions. They are generally not equipped to answer. An easy question like where is a very good Korean restaurant - was met with a blank. We were sent to a district without a name of a restaurant. There were other questions asked of the front desk and generally we were given back unhelpful information or no information. Hire a concierge team to actually provide information that is helpful. Do not know why this was a problem. I would suggest that there has to be better hotel staff at other hotels.

Minor annoyances add up. Still not bad.

Catatan Tripadvisor 3.0/5

specialspeed Ulasan TripAdvisor tersertifikasi

We stayed one night only. First, the room is cozy, but mostly well laid out. Plenty of pillows and the mattress was good. The linens were clean. The AC worked well. Plenty of closet space and hangers. The lobby was nice and well staffed. The staff spoke English well. The location is close to shopping, transportation and restaurants. We did not eat in the restaurant, so I can't comment on that. This was a nice hotel with a couple of REALLY annoying issues. They have a USB connection, but the location is such that you can't use it unless you have a long cable, at least 3 feet. They have three charging cables, pretty cool, except that when you leave your room it shuts off power so you can't leave stuff charging. The toilet is in a tiny enclosed space that is too small. Getting up or sitting down means bumping into the walls. 6 inches more, and there is space for that, and this would be a solid 4 star review.

Dear specialspeed, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations about room toilet & USB connection. please allow me to express my sincerest apologies. Otherwise, please consider our good points as you mentioned about room. I will share your comments with our team. and I will check room cleaning with Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Service is second to none

Catatan Tripadvisor 4.0/5

639abbie Couples - Ulasan TripAdvisor tersertifikasi

Service was excellent although only a few staff spoke English but they tried. Cleanliness is good and the link through to the station convenient. Only let down was a small gym area. It’s location to nearby area made this venue fantastic the ambiance of the hotel was very chic too

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 379 ulasan 9.6/10 Lokasi
  • 345 ulasan 8.1/10 Kamar
  • 325 ulasan 8.5/10 Pelayanan
  • 6 ulasan 9.4/10 Internet
  • 179 ulasan 8.8/10 Sarapan
  • 165 ulasan 9.3/10 Kebersihan
  • 83 ulasan 8/10 Suasana
  • 53 ulasan 5.3/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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