Mercure Serpong Alam Sutera bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 758 ulasan

Mercure Serpong Alam Sutera - Image 1
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Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4

Deskripsi

Keistimewaan hotel

  • Dikelilingi Restoran-Restoran Terbaik di Alam Sutera, Mal Perbelanjaan, dan Rumah Sakit

  • Akses Mudah ke Indonesia Convention Exhibition dan Bandara Internasional Soekarno Hatta

  • Nikmati minibar gratis di semua kamar

  • Gratis sewa sepeda untuk menjelajahi area hijau Alam Sutera

  • PS4 Gratis di Lobi, Arena Bermain dekat Kolam Renang dan Minuman Sambutan Spesial untuk Anak

Akomodasi kami

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Lokasi hotel

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

MINT & PEPPER

Nikmati momen bersantap menyenangkan dengan tampilan baru dari restoran Mint & Pepper kami. Dengan sentuhan unsur kontemporer dan urban modern yang akan memberikan nuansa yang lebih segar dan suasana yang nyaman untuk Anda.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  758 ulasan

Peringkat TripAdvisor  5.0/5  3.167 ulasan

Meeting government

Catatan Tripadvisor 5.0/5

entin k Ulasan TripAdvisor tersertifikasi

The stay was great, meeting went well the function room spacious the food was tasty. Staff super friendly and helpful. Best hotel for business and leisure will definetely comeback Goog jood gaesssssssssssszssssssssssssdxdzxxxxxzzxxxxxx

Dear entink2024, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Excellent service!

Catatan Tripadvisor 5.0/5

Anissa H Ulasan TripAdvisor tersertifikasi

Never been disappointed with this hotel. The service was excellent and the staff all friendly and helpful, especially Dita, Angga, and Evi in the reception. The kids activity was also a great thing to do when you're staying with kids. Will surely come back again!

Dear Anissah961 , Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

you, me

Catatan Tripadvisor 5.0/5

Michie Y Ulasan TripAdvisor tersertifikasi

stayed here with my partner for a night. the room is clean and comfortable, thank you for giving me and my partner beautiful moments the service could be further improved because I needed something when I wanted to check out but it wasn't delivered but it wasn't a big problem for me 💗

Dear 522michiey, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for taking the time to review Mercure Serpong Alam Sutera and we appreciate your positive feedback. Our team strives to ensure that our guests have the best experience possible and it's wonderful to hear that you had a great time while staying with us. Thank you again for taking the time to share your positive experience with us! We hope to welcome you again soon. Kind regards, Jessica Uekermann General Manager

Clean hotel with friendly staff.

Catatan Tripadvisor 5.0/5

Paradise04895828624 Ulasan TripAdvisor tersertifikasi

I had a few issues with the room, but the hotel receptionists were able to resolve. I am happy with my stay, I love the friendly staff, including one named Evy, thank you to her for being such a charm. I do look forward to coming again another day.

Dear Paradise04895828624, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for taking the time to review Mercure Serpong Alam Sutera and we appreciate your positive feedback. It was a pleasure having you and your team and we truly appreciate your kind words to our team member specially appreciation to Evi one of our reception. Our team strives to ensure that our guests have the best experience possible and it's wonderful to hear that you had a great time while staying with us. Thank you again for taking the time to share your positive experience with us! We hope to welcome you again soon. Kind regards, Jessica Uekermann General Manager

Unsatisfied

Catatan tamu Avis 0.5/5

Cicilia Sendiri - Ulasan terverifikasi ALL

The room (328) was not well maintained. TV tidak berfungai, kamar bau apek, dan ada kecoak di karpet kamar.

Dear Ibu Cicilia, Salam hangat dari Mercure Serpong Alam Sutera. Terima kasih telah meluangkan waktu berharga anda untuk membagikan pengalaman anda menginap. Saya mohon maaf atas ketidaknyamanan yang Anda alami selama Anda tinggal di kamar 328. Tanggapan Anda sangat penting bagi kami, dan kami menanggapinya dengan serius. Yakinlah, kami akan segera mengatasi masalah TV yang tidak berfungsi, bau tidak sedap, dan keberadaan kecoa di karpet untuk memastikan kejadian seperti itu tidak terulang kembali. Terima kasih telah menyampaikan masalah ini kepada kami, dan kami berharap memiliki kesempatan untuk memperbaikinya di masa mendatang. Kedatangan anda kembali ke Mercure Serpong Alam Sutera sangat dinantikan secepatnya. Terima kasih dan salam hangat, Jessica Uekermann General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 308 ulasan 9.4/10 Lokasi
  • 459 ulasan 7.6/10 Kamar
  • 598 ulasan 9.1/10 Pelayanan
  • 10 ulasan 8.2/10 Internet
  • 254 ulasan 8/10 Kebersihan
  • 151 ulasan 7.5/10 Sarapan
  • 58 ulasan 9.8/10 Kolam
  • 9 ulasan 0.8/10 Minuman

Diberdayakan oleh Trustyou

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