Sofitel Frankfurt Opera bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 1.441 ulasan

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Sofitel Frankfurt Opera - Image 1
Sofitel Frankfurt Opera - Image 2
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Opernplatz 16, 60313 FRANKFURT AM MAIN, Jerman

Deskripsi

Keistimewaan hotel

  • Hotel bersertifikat ALLSAFE

  • Hotel Particulier satu-satunya di kota

  • Galeri seni khas Prancis di lobi

  • Sofitel Spa, kolam renang, dan Sofitel Fitness 24 jam

  • Terletak di Opernplatz

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Lokasi hotel

Sofitel Frankfurt Opera

Opernplatz 16
60313 FRANKFURT AM MAIN
Jerman

GPS:50.115941, 8.673665

Telepon
Fax +49 69 256695802

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT SCHÖNEMANN

Hidangan lokal Frankfurt berpadu dengan hidangan Prancis. Interior apik dan suasana Mediterania Opernplatz mencerminkan filosofi kuliner, kenikmatan hidangan khas setempat, dan anggur mewah.

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Peringkat ALL  4.7/5  1.441 ulasan

Peringkat TripAdvisor  4.5/5  660 ulasan

Sertifikat keunggulan 2023

Luxurious Hotel in the Heart of Frankfurt.

Catatan Tripadvisor 5.0/5

Acevilla Couples - Ulasan TripAdvisor tersertifikasi

This hotel is top notch and in a great location to explore the city. Situated right next to the Old Opera House and a stone throw away from the shops and numerous restaurants. The facilities and decor are luxurious and the staff are super friendly and helpful. Breakfast is delicious and the rooms are awesome. I would highly recommend this hotel for couples looking for a 2/3 night city break.

Dear Acevilla, Thank you for taking the time to share your feedback with us. We are delighted to hear that your experience at Sofitel Frankfurt Opera in the heart of Frankfurt was nothing short of excellent. It brings us immense joy to know that you found our location convenient for exploring the city, with the Old Opera House right at our doorstep and an array of shops and restaurants nearby. Providing top-notch facilities and luxurious decor is always our priority, and we are thrilled that you appreciated them. Our team takes great pride in delivering exceptional service, and your kind words about their friendliness and helpfulness are truly appreciated. Once again, thank you for choosing Sofitel for your stay in Frankfurt. We look forward to welcoming you back anytime soon. Warm regards, Steffen Opitz General Manager

Great 5⭐️ Hotel in the Heart of Frankfurt

Catatan Tripadvisor 5.0/5

592obi Couples - Ulasan TripAdvisor tersertifikasi

Overall: ⭐️⭐️⭐️⭐️⭐️ Valet: ⭐️⭐️⭐️⭐️⭐️ Reception: ⭐️⭐️⭐️⭐️⭐️ Breakfast: ⭐️⭐️⭐️⭐️⭐️ Spa: ⭐️⭐️⭐️⭐️⭐️ Location. ⭐️⭐️⭐️⭐️⭐️ We had a great time in the hotel! The staff, facilities and location are perfectly suited to enjoy Frankfurt. I would recommend getting the upgraded room for more space. Most of the guests were adult couple who wanted to relax and have calm stay. The parking is on the-4 floor and is accessible from Hochstrasse. It is spacious enough for a larger car or SUV. We had a brilliant short vacation in Frankfurt and we will be definitely staying there again soon.

Bonjour 592obi, We very much appreciate your comments regarding your recent stay at Sofitel Frankfurt Opera. It is always a pleasure to receive such positive feedback and I am very happy to share your kind comments and compliments with all our colleagues. Thank you again for your feedback and we look forward to welcoming you back to Sofitel Frankfurt Opera in the near future. Yours sincerely, Steffen Opitz General Manager

Good but with room for improvement regarding service

Catatan Tripadvisor 4.0/5

Kai W Couples - Ulasan TripAdvisor tersertifikasi

Location is great. Hotel has a luxurious feel to it and the lobby + areas are beautifully designed. Breakfast was up to Sofitel-standards (in other words: great). Upgraded the room proactively because of the Platinum status. Room was spacious. However the service aspect really needs improvement. Contacted the FO beforehand as it was my partners birthday. Assured me they would arrange something. Nothing was there. Asked for it, no record of it but they would take care of it. Again, nothing happening. Finally late at night after asking for it 4 times and waiting a long time they delivered a bottle of sparkling wine. Obviously, I do not expect them to do something, but communicating they will arrange something special gives a certain sense of expectation. Also the corridor smelt like weed but this is nothing the hotel can help. Service at breakfast could use improvement too as we had to wait 20 minutes (and had to ask twice) for the coffee and tea. Also had to wait a very long time until we could order some a la carte food. In general I would recommend, but by far not one of the best sofitels I had.

Dear Kai Wester, Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I'm sorry that your experience didn't meet your expectations; Please allow me to sincerely apologize. At Sofitel Hotels & Resorts, we strive to provide every customer with a superior service experience. That's why your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the issue and prevent it from occurring in the future. We are pleased that we were able to contact you and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Vera Blackert Assistant to the General Manager

Best start for a Germany holiday

Catatan Tripadvisor 5.0/5

Mohammed Z Ulasan TripAdvisor tersertifikasi

Our first family holiday in Germany. Frankfurt was the starting point before driving to the Black Forest. Great 5 star service with very friendly staff. Good recommendations for sightseeing and shopping right next to the hotel. Thank you very much

Bonjour MohammedzC6632WI, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcome you again soon. Sincerely, Steffen Opitz General Manager

Heimtextil 2024

Catatan Tripadvisor 5.0/5

shaiq2018 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is centrally located. Rooms are spacious. Staff goes out of the way to help you. It’s room service and house keeping is spot on. Stefan the GM is there to welcome guests and attend to their issues if any. A charming personality. Philippee at concierge would be more than happy to help you with whatever you want. The bell boys are smiling and ready to extend any kind of help. I would not look anywhere else if in Frankfurt. Full 5 stars

Bonjour Shaiq2018, We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Philipp. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcome you again soon. Sincerely, Steffen Opitz General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 333 ulasan 9.5/10 Lokasi
  • 509 ulasan 8.3/10 Kamar
  • 724 ulasan 8.6/10 Pelayanan
  • 5 ulasan 3.3/10 Internet
  • 211 ulasan 7.8/10 Sarapan
  • 159 ulasan 9.1/10 Suasana
  • 118 ulasan 7.9/10 Fasilitas
  • 107 ulasan 7.2/10 Kebersihan

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