Novotel Liverpool Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.457 ulasan

Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
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Deskripsi

Keistimewaan hotel

  • Lokasi di pusat kota, dekat pertokoan Liverpool One

  • Leisure facilities including swimming pool, Sauna and gym

  • Hotel bersertifikat Green Key

  • 1,6 km dari Liverpool Lime Street Station

  • Q-Park Hanover Street menawarkan diskon 30% bagi tamu Novotel hanya melalui pemesanan di awal

Akomodasi kami

Lokasi hotel

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
Britania Raya

GPS:53.403169, -2.984534

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

ROPEWALKS FOOD AND DRINK LOUNGE

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

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Peringkat ALL  4.4/5  2.457 ulasan

Peringkat TripAdvisor  4.0/5  3.188 ulasan

Terrible

Catatan Tripadvisor 1.0/5

BMC40 Ulasan TripAdvisor tersertifikasi

Very disappointed. The room was most definitely not up to standard, There were stains on the carpet, the drawers were broken and the drinking glasses were disgustingly dirty. The room was far too warm, even with the window open, so hot that it was impossible to have a decent night’s sleep. The pool was overcrowded, and full of children, jumping in and out of the pool, and the noise level was too much, and yes I do understand that it’s half term, and I do have children, but I would expect that they would have an ‘adult’s only’ time period for the pool, so that you can actually enjoy your swim. Needless to say we will never stay here again, and may I suggest that you give your reception staff a refresher course in customer care, as that too was disappointingly bad.

Dear BMC40, We are truly sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the cleanliness issues in your room and the overcrowded pool area. At Novotel Liverpool Centre, we strive to maintain high standards of cleanliness and provide a relaxing environment for all our guests. We are a family orientated hotel. We will address the concerns you raised with the relevant teams to ensure improvements are made. Please accept our apologies for falling short of your expectations. We appreciate your valuable feedback and will take this as an opportunity to enhance our services. Thank you for bringing these matters to our attention. Sincerely, Novotel Liverpool Centre

Great central hotel

Catatan Tripadvisor 5.0/5

sallysH943OL Couples - Ulasan TripAdvisor tersertifikasi

Great central hotel, we have stayed here a few times over the years and it’s always very welcoming and the staff are friendly. Rooms are spacious and comfortable and are cleaned to good standard. The bar/restaurant on site is lovely and reasonably priced. The pool area is great but we didn’t use it this time. Love the late check out too always comes in handy after a Saturday night. Parking is right next door in a secured carpark which you get a discount from the hotel for.

Dear Sally, thank you for your kind review and for choosing to stay with us repeatedly. We are delighted to hear that you found our hotel welcoming, with friendly staff and comfortable, clean rooms. It's great to know that you enjoyed our bar/restaurant and the convenient parking arrangement. We appreciate your feedback on the pool area and the late check-out option. We look forward to welcoming you back on your next visit. Warm regards, Novotel Liverpool Centre

Afternoon tea

Catatan Tripadvisor 2.0/5

sazz91 Ulasan TripAdvisor tersertifikasi

Booked afternoon tea for my partner and I for our anniversary. Service was poor no members of staff to be found. They didn't explain what food was included on the menu or asked if we had any allergies. When we wanted another drink we waited over 15 mins for a staff member to walk by so we could ask for another drink we where under the impression hot drinks where unlimited and was told we only had 1 serving each. The staff member forgot to tell us this information and the price for a small pot of tea (which was only half filled) and a medium latte was not worth the price. Not even worth mentioning about the food. Overall not good service or worth the money.

Quiet and comfortable

Catatan Tripadvisor 5.0/5

Storey10Oliver Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed for one night in February. Very impressed and will stay again. We arrived a bit early so went for a drink and game of pool in the bar. The receptionist kindly came and found us as soon as our room was ready. Very comfortable beds and very quiet considering the central location.

The standard you expect from an Accor hotel.

Catatan Tripadvisor 5.0/5

ianmT2528XV Solo travel - Ulasan TripAdvisor tersertifikasi

Well situated in Hanover Street for Albert Dock, Liverpool One and many restaurants. Welcoming, helpful staff on reception, bar and restaurant. Plenty of variety for breakfast. Good standard rooms. Spa and pool in the basement. Always my go to hotel in Liverpool and never had any complaints.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.380 ulasan 9.6/10 Lokasi
  • 2.786 ulasan 6.8/10 Kamar
  • 2.305 ulasan 8.4/10 Pelayanan
  • 29 ulasan 7.3/10 Internet
  • 1.181 ulasan 6.2/10 Kebersihan
  • 1.089 ulasan 7/10 Sarapan
  • 739 ulasan 7.6/10 Kolam
  • 202 ulasan 7.6/10 Kebugaran/olah raga

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