Novotel Liverpool Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.471 ulasan

Jaminan Harga
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Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, Britania Raya

Deskripsi

Keistimewaan hotel

  • Lokasi di pusat kota, dekat pertokoan Liverpool One

  • Leisure facilities including swimming pool, Sauna and gym

  • Hotel bersertifikat Green Key

  • 1,6 km dari Liverpool Lime Street Station

  • Q-Park Hanover Street menawarkan diskon 30% bagi tamu Novotel hanya melalui pemesanan di awal

Akomodasi kami

Lokasi hotel

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
Britania Raya

GPS:53.403169, -2.984534

Telepon
Fax +44 151 702 5110

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

ROPEWALKS FOOD AND DRINK LOUNGE

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.471 ulasan

Peringkat TripAdvisor  4.0/5  3.194 ulasan

Good location and polite staff but otherwise poor.

Catatan Tripadvisor 1.0/5

m0zc Friends getaway - Ulasan TripAdvisor tersertifikasi

This is our third night here with a group of 22. On arrival we were given complimentary drinks vouchers with our keycards. I presented it tonight asking for a glass of house red, as the voucher offered. It was refused. The lady (Valentina) said she was the manager and the offer was only redeemable when we booked in. I pointed out that it didn't say so (see photo attached). It had my name on it even. She shrugged and walked away. Whatever happened to customer service? I know it's petty and, other than that, the staff are helpful and polite. The room is okay, breakfast basic but no worries. It has all been damned by the stupidity of management. Leaves a bad taste.

Fab stay at the Novotel, Liverpool

Catatan Tripadvisor 5.0/5

Lenny B Ulasan TripAdvisor tersertifikasi

Very comfortable overnight stay with the family (8-9th Apr). Good clean room & all staff very helpful throughout our stay. Booked Dinner, Bed & Breakfast. Ltd set menu for dinner & only adults (x2) was included, not the 2 children, which wasn't expected & disappointing. However food was delicious. Kids really enjoyed the pool (1/2 hr bookings but you can stay in if Pool us not busy) & there is a Sauna too. Breakfast was fab & all you could ask for. Would definitely stay again as the hotel is also perfectly located for Liverpool 1, Albert Docks & museums. A great stay, thank you all at the Novotel 👍👍👍

Dear Lenny B, Thank you for choosing Novotel Liverpool Centre for your recent stay and for taking the time to share your feedback. We are delighted to hear that you had a comfortable overnight stay with your family and enjoyed our clean rooms and helpful staff. We appreciate your kind comments regarding the delicious food, the pool facilities, and the breakfast service. We apologize for any confusion regarding the dinner booking for children and appreciate your understanding. Your feedback is valuable to us, and we will review our processes to ensure a smoother experience for families in the future. We are glad you found the hotel's location convenient for exploring Liverpool. We look forward to welcoming you back for another great stay. Warm regards, Novotel Liverpool Centre

Be aware car park 24.00 per day.

Catatan Tripadvisor 3.0/5

G5001 Couples - Ulasan TripAdvisor tersertifikasi

The policy regarding the car park next door has changed, I stayed two nights this weekend took my ticket to reception and was told you can now only get discount if you pre book direct with the car park, I had to pay 48.00 so be aware as on Booking .com still says the hotel give you the discount, The hotel is in fantastic position but air con non existent and if u open window the noise is unbearable from the road below with revelers partying all night and police sirens until around 5 am. Breakfast is 18.00 but quality is excellent.

Dear G5001, thank you for sharing your feedback with us. We apologize for any inconvenience regarding the recent changes in the car park policy. We appreciate your understanding that discounts are now available only by pre-booking directly with the car park. We regret to hear about the discomfort caused by the noise from the road below due to the lack of air conditioning. We will address this concern with the relevant team. It's great to know that you enjoyed the excellent quality of breakfast during your stay. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back for an enhanced experience. Warm regards, Novotel Liverpool Centre

Great Value

Catatan Tripadvisor 5.0/5

Mike H Ulasan TripAdvisor tersertifikasi

Great location. Good value. Convenient parking. Friendly staff. Let us check in early. Twin room had everything we needed. Not much noise considering it's a city centre hotel (although our room wasn't at the front of the hotel.) Breakfast was decent. Very pleased with our stay here!

Dear Mike H, We are delighted to hear that you had a great stay with us at Novotel Liverpool Centre. We appreciate your positive feedback on our location, value, parking, friendly staff, and breakfast. We hope to welcome you back soon. Best regards, Novotel Liverpool Centre

Good location but poor hotel

Catatan Tripadvisor 1.0/5

sallymR7439VW Keluarga - Ulasan TripAdvisor tersertifikasi

Absolutely awful hotel. I’ve been an Accor member for years and this is one of the worst I have stayed at. Can’t fault the location, very central but rooms dated and dirty. The noise from the street outside is ridiculous - no way is there double glazing, you can hear drunk people shouting all night. As for the air con it’s non existent. The room was boiling hot all night and you can’t open the window due to the noise. Would hate to think what it’s like in the summer. On the day of checkout we used the pool and my daughter needed to dry her hair. No hair dryers and when we asked reception if we could go back up to our room to use the one in the room she said we’d have to pay £10 for a late checkout! It was only 12.10pm which is 10 mins past checkout. Absolute joke. They finally found a spare hair dryer and said just this once she could use it in the conference center but next time we would be charged. I can assure you there won’t be a next time.

Dear TravelingSal, Thank you for sharing your feedback with us. We are truly sorry to hear about the disappointing experience you had during your recent stay at our hotel. We sincerely apologize for the issues you encountered with the room conditions, noise disturbance, and the inconvenience regarding the hair dryer. Your comments are concerning, and we will address them with the relevant teams to ensure improvements are made. At Novotel Liverpool Centre, we strive to provide a comfortable and pleasant stay for all our guests. We appreciate your loyalty as an Accor member and regret that we fell short of meeting your expectations. Your feedback is invaluable to us as we work towards enhancing our services. We hope to have the opportunity to welcome you back in the future and demonstrate the high standards of hospitality that we are known for. Warm regards, Novotel Liverpool Centre

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.387 ulasan 9.7/10 Lokasi
  • 2.779 ulasan 6.8/10 Kamar
  • 2.319 ulasan 8.4/10 Pelayanan
  • 30 ulasan 7.2/10 Internet
  • 1.193 ulasan 6.2/10 Kebersihan
  • 1.070 ulasan 7/10 Sarapan
  • 732 ulasan 7.6/10 Kolam
  • 196 ulasan 7.7/10 Kebugaran/olah raga

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