Sofitel Xian on Renmin Square bintang 5

Catatan tamu Avis (Peringkat ALL) 4.9/5 59 ulasan

Jaminan Harga
Terbaik
Sofitel Xian on Renmin Square - Image 1
Sofitel Xian on Renmin Square - Image 2
Sofitel Xian on Renmin Square - Image 3
Sofitel Xian on Renmin Square - Image 4
319 Dong Xin Street, Shaanxi, 710004 XIAN, China

Deskripsi

Keistimewaan hotel

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • Enjoy a show at our very own theatre

  • 21 function rooms and a grand theater with 1463 seats

  • 600 available parking space

Akomodasi kami

Lokasi hotel

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 XIAN
China

GPS:34.26509, 108.9578

Telepon
Fax +86 29 8792 8400

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.9/5  59 ulasan

Peringkat TripAdvisor  4.5/5  3.663 ulasan

Sofitel Xi’an on Renmin Square

Catatan Tripadvisor 4.0/5

FrequentFlyer4269 Ulasan TripAdvisor tersertifikasi

Very comfortable hotel with a great bed, pillows and bathroom. Staff are outstanding, attentive and friendly. Overall great value with a great location. Lounge is excellent with good offerings and attentive staff. The hotel could do with a mini make over renovation and the food offering could be improved especially breakfast slightly below the standard for this category of hotel. Two team members should be acknowledged for outstanding service firstly for our efficient check in and check out to Jack Luo and a Amber (Dan Yue Zhang) at the lobby bar/cafe for her outstanding service this young lady went above & beyond. Accor Plus Platinum Member.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. I've shared your motivating comments with the whole team, especially with Jack and Dan Yue, thank you very much for your recognition. At the same time, thank you for your constructive comments. Our dedication and efforts will never end. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Sam Gu Resident Manager

Looks good from outside but in need of refurbishment inside

Catatan Tripadvisor 4.0/5

Beng J Couples - Ulasan TripAdvisor tersertifikasi

The hotel in in good position inside the Xi'an city wall. From outside the exterior is good and still modern looking. But inside the hotel and the room really need total refurbishment, look old and not smelling good. Also the service level is not quite 5 star or frankly speaking chaotic like not well managed. We had not enjoyed staying there at all.

Dear Beng J, Thank you for providing us with the gift of feedback. It has always been our objective to provide guests with a pleasant staying experience. The satisfaction of our guests motivates us greatly, and your constructive comments are the nourishment of our continuous progress. I'm sorry that the service didn't meet your expectation. Would it be possible for me to get some more detailed feedback so that I could investigate and follow up accordingly? Our dedication and efforts will never end. I sincerely wish that we could have the opportunity to show you our improvement in the future. Yours sincerely, Sam Gu Resident Manager

Best of the brand

Catatan Tripadvisor 5.0/5

MisterAccountant Couples - Ulasan TripAdvisor tersertifikasi

Together with Qining Sofitel, these would have to be the best of the brand in China. Conveniently located inside the wall on People's Square, it's about a 25 minute walk from either the Bell Tower or the Muslim Quarter. Due to the traffic, a Didi takes about the same time. The hotel staff are friendly and competent and you'll find most are OK with English. The Junior Suite was large, clean and airy with opening windows. Happy Hour from 5 to 7 was a pleasant experience. Breakfas was superb. I'm sorry to have to leave!

Dear Guest, Thank you for your recognition to Sofitel Xi'an on Renmin Square, thank you for providing us with the gift of feedback. It gives us great pleasure to know that you've enjoyed your recent stay with us. It is our tireless pursuit to deliver excellent hotel experience to our guests, we will keep up our dedication and efforts, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Resident Manager

Great Location in Xian, with awkward chekin in experience

Catatan Tripadvisor 5.0/5

GRAMATAN30 Ulasan TripAdvisor tersertifikasi

A great hotel inside the old city wall. The location was really nice. We stayed two nights there in a junior suite on vacation. The room was large and comfortable, but somewhat dated. Breakfast was good and par for the course for that class hotel in China. The check in experience was somewhat awkward and irritating. Although I booked through Accorhotels website the room with breakfast, the person at the reception insisted that breakfast was not included. I had to open the reservation confirmation email from Accorhotels to show her proof that breakfast was included. That was a strange experience, the fact that their system did not show that breakfast was included with the reservation!

Dear GRAMATAN30, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. Please allow me to apologize for the arrival experience. I have talked with relevant departments for our future improvement. At the same time, thank you for your recogntion to other aspects of the stay. It is our tireless pursuit to strive for excellent hotel experience for our guests, and our dedication and efforts will never stop. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Slightly tired business hotel with great staff and nice restaurants

Catatan Tripadvisor 4.0/5

James G Keluarga - Ulasan TripAdvisor tersertifikasi

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.

Dear James, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with hotel service and dining experinece. Thank you very much for your recognition and motivation. At the same time, I also pay high attention to your comments on room, and please be rest assured that our efforts will never stop. Once again, thank you for your review. We will keep up our dedication, and look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 382 ulasan 9.4/10 Lokasi
  • 468 ulasan 8.5/10 Kamar
  • 750 ulasan 9.4/10 Pelayanan
  • 5 ulasan 0/10 Internet
  • 217 ulasan 8.4/10 Kenyamanan
  • 215 ulasan 8.8/10 Sarapan
  • 193 ulasan 9.3/10 Kebersihan

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