Sofitel Xian on Renmin Square bintang 5

Catatan tamu Avis (Peringkat ALL) 4.9/5 59 ulasan

Sofitel Xian on Renmin Square - Image 1
Sofitel Xian on Renmin Square - Image 2
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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Centrally located within city walls near the bell and drum towers

  • 40,000m² of fountain landscaped garden

  • Enjoy a show at our very own theatre

  • 21 function rooms and a grand theater with 1463 seats

  • 600 available parking space

Akomodasi kami

Lokasi hotel

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 XIAN
China

GPS:34.26509, 108.9578

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.9/5  59 ulasan

Peringkat TripAdvisor  4.5/5  3.650 ulasan

Great Location in Xian, with awkward chekin in experience

Catatan Tripadvisor 5.0/5

GRAMATAN30 Ulasan TripAdvisor tersertifikasi

A great hotel inside the old city wall. The location was really nice. We stayed two nights there in a junior suite on vacation. The room was large and comfortable, but somewhat dated. Breakfast was good and par for the course for that class hotel in China. The check in experience was somewhat awkward and irritating. Although I booked through Accorhotels website the room with breakfast, the person at the reception insisted that breakfast was not included. I had to open the reservation confirmation email from Accorhotels to show her proof that breakfast was included. That was a strange experience, the fact that their system did not show that breakfast was included with the reservation!

Dear GRAMATAN30, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. Please allow me to apologize for the arrival experience. I have talked with relevant departments for our future improvement. At the same time, thank you for your recogntion to other aspects of the stay. It is our tireless pursuit to strive for excellent hotel experience for our guests, and our dedication and efforts will never stop. We look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Slightly tired business hotel with great staff and nice restaurants

Catatan Tripadvisor 4.0/5

James G Keluarga - Ulasan TripAdvisor tersertifikasi

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.

Dear James, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with hotel service and dining experinece. Thank you very much for your recognition and motivation. At the same time, I also pay high attention to your comments on room, and please be rest assured that our efforts will never stop. Once again, thank you for your review. We will keep up our dedication, and look forward to having the opportunity to welcome you again in the future. Yours sincerely, Vlad Burazor General Manager

Watch out for Sofitel Renmin Square!

Catatan Tripadvisor 2.0/5

mkmireku Keluarga - Ulasan TripAdvisor tersertifikasi

This is the worst 5 star I have ever been to. I'm not sure why it's called a 5 star. It is rather a 2.5 star. This is only because the staff were very nice and helpful. The building and facilities are very old and tired. Room quality is abysmal with patch and paint work very visible. It smelt badly and the toilet was in a very poor state with instructions on how to flush it. I could see dirt up the ceiling, lying down from my bed. It was an unbelievably poor experience and I had to leave after one night and cut short my 5 night stay to find a better place to lay my head. I chose Sofitel because I have been to other Sofitel hotels and know the quality they provide. Unfortunately I had just arrived from one 5 star hotel and this felt like a nightmare. If you plan to visit the Sofitel at Renmin Square in Xi'an, then think again. If you just want somewhere with a good location and don't care about 5 star services then ignore this review.

Dear guest, Thank you for providing us with the gift of feedback. I'm sorry to know that the stay didn't meet your expectation. Our efforts in striving for excellent hotel experience will never stop, and we will continue and enhance our efforts in all areas such as service, cleanliness, F&B, maintenance, safety etc. Wish you all the very best. Kind regards, Sam Gu Resident Manager

Best service at lounge.

Catatan Tripadvisor 5.0/5

Jose P Friends getaway - Ulasan TripAdvisor tersertifikasi

Excellent service and very nice people from all the stuff at 11 floor sofitel in special Jennifer for be friendly with us. FOOD AND drinks very good quality, room very clean, I will back for sure. Location perfect.

Sofitel great experience in lounge

Catatan Tripadvisor 5.0/5

samanthalZ1036LX Couples - Ulasan TripAdvisor tersertifikasi

Excellent service from the staff on 11th flour. First time to Sofitel Xi’an renmin square, nice start of our trip to Xi,an. Late checkin in but warm welcome. Room upgrade, free access to the execute lounge

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 346 ulasan 9.4/10 Lokasi
  • 435 ulasan 8.4/10 Kamar
  • 695 ulasan 9.5/10 Pelayanan
  • 202 ulasan 8.5/10 Kenyamanan
  • 197 ulasan 9.1/10 Sarapan
  • 177 ulasan 9.3/10 Kebersihan
  • 91 ulasan 7.7/10 Makanan
  • 33 ulasan 8.6/10 Kolam

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