Mercure Manaus bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 904 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • The Mercure Manaus Hotel has swimming pool and sauna

  • Host your event in one of our three equipped event halls

  • 15 minutes away from the Manaus Harbor

  • 17-minute drive from the Ponta Pelada Airport

  • 4-minute drive to Hospital 28 de Agosto

Akomodasi kami

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Lokasi hotel

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazil

GPS:-3.10676, -60.01288

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Sarapan

Foto non-kontrak

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  904 ulasan

Peringkat TripAdvisor  4.0/5  788 ulasan

Mercure average experience

Catatan Tripadvisor 5.0/5

Tourist06513118623 Ulasan TripAdvisor tersertifikasi

Overall I am only giving 5 stars because I guess it must be hard to keep a good strandart within those level of humidity. But just to comment, it was a drop of water in the main reception with a bucket to collect water for about 3 days I stayed here, the breakfast was OK, and the last day no hot water. Thanks God the quality of the bed, and the bed sheet was amazing. I am a big fan of Mercure. The best Mercure? Not really, but again, considering the difficulties it was OK. Staff friendly too

Bugs. Not Vegetarian friendly. No English caption on TVs.

Catatan Tripadvisor 1.0/5

Shonda B Ulasan TripAdvisor tersertifikasi

Bugs on the breakfast food. Ugly red bug crawling on my bed. No English captions or English voice-over was available on any of the TVs in any of the rooms in the entire hotel. "It's not possible," the front desk's receptionist informed me. Only CNN in English. No vegetarian options on the restaurant menu. Took a while to translate I wanted pasta with no meat and it was tasteless. I had to change rooms because of the bug. No hand soap or lotion in the bathrooms until you ask. 1 scratchy hand dry towel and 1 scratchy body towel in bathroom. Dogs barking outside both rooms I got. On my last night, I had to ask the front desk receptionist three times to quiet down the kids in the room next to me. Slow service. More issues but that's enough. Terrible experience overall.

Just not 4 stars hotel!

Catatan Tripadvisor 1.0/5

andrea080690 Bisnis - Ulasan TripAdvisor tersertifikasi

In this hotel is really hard to find someone who speak any other language than portuguese; they do not speak english, spanish, Italian or any other. In addition, the makes you pay an additional tax if someone comes into your room just for few time, not to sleep of course, like the room was for two people when it is for one. Really strange! One night the elevator was opening and closing the doors all the night in the floor.... I couldn't sleep. One day I go for breakfast but there was a political talk, after a few minutes of waiting (there was no place to sit) I had breakfast in the middle of this talk with many people, photografers and so... another strange moment.

Business in Manaus

Catatan Tripadvisor 3.0/5

timmyhosk Bisnis - Ulasan TripAdvisor tersertifikasi

You know what you are getting with the Mercure.. rated it 3 as room was run down, gym was quite dirty.. positives friendly and efficient staff, great breakfast, good location for business.. not sure of other options in the city but would stay there again

Dear Guest timmyhosk, We greatly appreciate your comments regarding your stay at Mercure Manaus. Although his overall assessment was quite positive, we found that his experience with certain points received a not very good evaluation. We assure you that the necessary measures will be taken to improve the quality of the services referred to Thank you again for letting us know about your experience and for trusting Mercure hotels. Regards, Felipe Costa Gomes. Quality Supervisor.

Needs improvement

Catatan Tripadvisor 3.0/5

Flavio R Bisnis - Ulasan TripAdvisor tersertifikasi

Location is great. Adrianopolis, next to the malls, restaurants etc. Other than that the hotel needs a lot of improvements. Service is also below what you'd desire. Breakfast is very limited in terms of options and service.

Dear Guest F_Silva82, Thank you for taking the time to write to us following your stay at Mercure Manaus Hotel. We regret that the service provided did not live up to your expectations, so please accept our sincere apologies. Mercure hotels always strive to provide the best quality service in their stays, therefore, their opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our best regards. Deisiane Pereira Assistente de Qualidade

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 139 ulasan 9.4/10 Lokasi
  • 274 ulasan 6.3/10 Kamar
  • 270 ulasan 7.9/10 Pelayanan
  • 19 ulasan 2.1/10 Internet
  • 151 ulasan 6/10 Sarapan
  • 100 ulasan 6/10 Kebersihan
  • 48 ulasan 3.2/10 Kesepadanan nilai
  • 18 ulasan 7.3/10 Kebugaran/olah raga

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