Mercure Hotel Frankfurt Eschborn Helfmann Park bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 548 ulasan

Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Ada 7 ruang acara untuk 200 tamu dengan pencahayaan alami dan pemandangan cakrawala (lantai 6)

  • Restoran RELAX - Food, Drinks & You: Bersantap dan bekerja dengan santai

  • Lokasi tenang dengan jalur transportasi ideal ke Frankfurt, bandara, dan jalan bebas hambatan

  • Bus antar-jemput gratis ke stasiun kereta S-Bahn Eschborn Süd (hari kerja)

  • 179 kamar modern dengan AC dan WiFi gratis

Akomodasi kami

Lokasi hotel

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Jerman

GPS:50.139643, 8.584861

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service
Di dekat properti
  • Parkir

BALTHASAR

Di restoran "Balthasar", Anda dapat menikmati hidangan khas Hessian dan internasional. Cicipi hasil kreasi kami dan bersantaplah di teras musim panas di halaman kami saat cuaca cerah.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  548 ulasan

Peringkat TripAdvisor  3.5/5  191 ulasan

Disappointing!!!!!

Catatan Tripadvisor 2.0/5

Navigator09301984813 Bisnis - Ulasan TripAdvisor tersertifikasi

Visited here and reviewed in July 2023, I returned this week in the hope that things may have improved - no improvements it was worse. I’ve just returned home after a 3 night stay for a business trip. Food I ordered on my arrival Monday evening wasn’t particularly tasty, at 15eur for a beef lasagne and 7eur for .75L bottle of water I expected something much better. I couldn’t pay by card, I was told my card wasn’t working - it wasn’t my card at all it was their payment terminal. My room was cold, draughty, permanently smelt of cigarette smoke from people smoking out the front of the hotel under my window, the bathroom smelt mouldy, the room smelt musty and wasn’t particularly clean. The furniture was shabby, walls needed a lick of paint and the bed was really uncomfortable. The breakfasts this time were quite basic, no breakfast tea only herbal - we aren’t all coffee drinkers. When I return to Frankfurt in a few weeks I’ll avoid this hotel and find something nicer elsewhere. Next time I come to Frankfurt I’ll be avoiding this hotel, i

Good for a business trip

Catatan Tripadvisor 4.0/5

travelnamsk Bisnis - Ulasan TripAdvisor tersertifikasi

Good size, calm and clean room, had everything I needed. Windows can be opened, AC a bit noisy though. Good parking in front of house (free) or in garage (15€/ night). Walking distance to shops, supermarkets and restaurants. Stable wifi during my stay. Good breakfast and very friendly staff. Good for a business trip.

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and best regards from Eschborn Sandra Schumacher-Bazzoli & Team

Ok for very short stay

Catatan Tripadvisor 3.0/5

Navigator09301984813 Bisnis - Ulasan TripAdvisor tersertifikasi

Hotel & room clean. Hotel staff polite and helpful. Breakfasts were very nice. Bed very uncomfortable as 1 mattress was higher than the other. Room extremely hot as the air-con wasn’t working, this was reported to reception and I was told they would look at it. Later my colleague reported it again to be told that reception had turned the air-con colder and if it still wasn’t working I’d be moved the next day which was pointless as I was out all day until late evening. Returned to the room and air-con still not working but pointless moving as checking out next morning. No bottled water was made available in the room I had to buy bottles from the bar at €t7,00 a bottle.

Dear Denise, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Schumacher-Bazzoli & Team

First class customer service

Catatan Tripadvisor 5.0/5

Steve J Ulasan TripAdvisor tersertifikasi

There was a small issue during my stay but the way this issue was dealt with was what really impressed me. As we know, everyone can make mistakes but it’s how it is dealt with that matters. 10/10 For customer service. Staff are humble and friendly, Mark and a lady receptionist who welcomed me upon my arrival (sorry I don’t know her name) deserve extra credit. Thank you The quality of the hot buffet is very good. Rooms are clean and comfortable. Thanks all for your hospitality.

Dear Steve, Thank you very much for your new, very positive evaluation, which my team and I are very happy about. We are very happy that we were able to convince you of our performance and look forward to seeing you soon again. We wish you all the best, happy weekend Your Team from Mercure Hotel Eschborn Helfmann Park 1

ACHEMA 2022

Catatan Tripadvisor 5.0/5

lreygnier Bisnis - Ulasan TripAdvisor tersertifikasi

Very convenient place to stay during the fair. The Hotel is at less than 15 minutes from Mess. The staff is very kind and do everything to help you during your stay. Nice place and buffet is very good.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Schumacher-Bazzoli & Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 89 ulasan 8.8/10 Lokasi
  • 271 ulasan 5.5/10 Kamar
  • 238 ulasan 8.9/10 Pelayanan
  • 129 ulasan 5.9/10 Kebersihan
  • 103 ulasan 7.8/10 Sarapan
  • 89 ulasan 6.2/10 Kenyamanan
  • 60 ulasan 5.7/10 Suasana
  • 36 ulasan 5.2/10 Fasilitas

Diberdayakan oleh Trustyou

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