Deskripsi
Hotel yang disetujui ALLSAFE
Keistimewaan hotel
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Hotel bersertifikat ALLSAFE
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Minuman dan makanan untuk dibawa ke suite Anda tersedia 24 jam/hari
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WiFi gratis, TV layar datar dengan beberapa saluran Sky
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Suite seluas 30 m² dengan dapur kecil serta fasilitas teh dan kopi
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Di jantung kota Berlin, dekat dari kawasan bisnis dan pusat budaya
Akomodasi kami
Halaman dari
Suite
Suite Standar dengan tempat tidur ganda, tempat tidur sofa, dan dapur kecil
- 4 orang
- 30 m² / 322 sq ft
- Selimut 1 x Tempat tidur ganda dan 1 x Tempat tidur sofa queen
- Pemandangan: Sisi kota
Suite
Suite Standar dengan dua tempat tidur single, tempat tidur sofa, dan dapur kecil
- 4 orang
- 30 m² / 322 sq ft
- Selimut 2 x Tempat tidur twin dan 1 x Tempat tidur sofa ganda
Suite
Suite Standar: tempat tidur ganda, tempat tidur sofa, dapur, akses kursi roda
- 4 orang
- 30 m² / 322 sq ft
- Selimut 1 x Tempat tidur ganda dan 1 x Tempat tidur sofa queen
- Pemandangan: Sisi kota
- Kamar disabilitas
Suite
Suite Standar: tempat tidur ganda, tempat tidur sofa single, dapur, akses kursi roda
- 3 orang
- 30 m² / 322 sq ft
- Selimut 1 x Tempat tidur ganda dan 1 x Tempat tidur sofa single
Suite
Suite Standar: tempat tidur ganda, tempat tidur sofa, dapur, akses kursi roda
- 4 orang
- 30 m² / 322 sq ft
- Selimut 1 x Tempat tidur ganda dan 1 x Tempat tidur sofa queen
- Pemandangan: Sisi kota
- Kamar disabilitas
Lokasi hotel
Novotel Suites Berlin City Potsdamer Platz
Anhalter Strasse 2
10963 BERLIN
Jerman
GPS:52.504619, 13.383228
Akses dan Transportasi
Halaman dari
ANHALTER BAHNHOF
Halte bus
Akses: 100 m / 0.06 mi 2 min walk
POTSDAMER PLATZ
Stasiun kereta
Akses: 700 m / 0.43 mi 10 min walk / 2 min drive
HAUPTBAHNHOF
Stasiun kereta
Akses: 3.5 km / 2.17 mi
TEMPELHOFER DAMM
Pintu keluar jalan utama
Akses: 4.5 km / 2.8 mi 15 min drive
Halaman dari
TEMPODROM
Gedung opera/simfoni/pertunjukan
Akses: 300 m / 0.19 mi 5 min walk
CHECKPOINT CHARLIE
Museum
Akses: 600 m / 0.37 mi 10 min walk / 2 min drive
SPIELBANK BERLIN
Kasino
Akses: 700 m / 0.43 mi 10 min walk / 2 min drive
CINEMAXX
Daerah bioskop
Akses: 700 m / 0.43 mi 10 min walk / 2 min drive
SONY CENTER
Obyek wisata
Akses: 800 m / 0.5 mi 10 min walk / 2 min drive
PHILHARMONIE
Gedung opera/simfoni/pertunjukan
Akses: 1 km / 0.62 mi 13 min walk / 2 min drive
BRANDENBURGER TOR
Monumen bersejarah
Akses: 1.5 km / 0.93 mi 15 min walk / 5 min drive
GENDARMENMARKT
Monumen bersejarah
Akses: 1.5 km / 0.93 mi 15 min walk / 5 min drive
REICHSTAG
Monumen bersejarah
Akses: 2 km / 1.24 mi 15 min walk / 5 min drive
MUSEUMSINSEL
Museum
Akses: 2.5 km / 1.55 mi 10 min drive
ZOO AQUARIUM
Akuarium
Akses: 3.5 km / 2.17 mi 15 min drive
BOTANISCHER GARTEN
Kebun raya
Akses: 3.5 km / 2.17 mi 15 min drive
ZOOLOGISCHER GARTEN
Kebun binatang
Akses: 3.5 km / 2.17 mi 15 min drive
Halaman dari
TIERGARTEN
Hutan
Akses: 1.5 km / 0.93 mi 20 min walk / 5 min drive
SPREE
Sungai
Akses: 2 km / 1.24 mi 10 min drive
NEUER SEE TIERGARTEN
Danau
Akses: 3 km / 1.86 mi 15 min drive
Halaman dari
POTSDAMER PLATZ
Mal/pusat perbelanjaan
Akses: 700 m / 0.43 mi 10 min walk / 2 min drive
POTSDAMER PLATZ
Kawasan restoran dan kafe
Akses: 700 m / 0.43 mi 10 min walk / 2 min drive
FRIEDRICHSTRASSE
Kawasan belanja
Akses: 1 km / 0.62 mi 10 min walk / 2 min drive
KREUZBERG
Kawasan restoran dan kafe
Akses: 3 km / 1.86 mi 15 min drive
KURFUERSTENDAMM
Kawasan belanja
Akses: 3.5 km / 2.17 mi 15 min drive
PRENZLAUER BERG
Kawasan restoran dan kafe
Akses: 6 km / 3.73 mi 20 min drive
FRIEDRICHSHAIN
Kawasan restoran dan kafe
Akses: 6 km / 3.73 mi 20 min drive
Layanan hotel
Check-in dari - Check out sampai
- Parkir
- Menerima hewan
- Dapat diakses kursi roda
- Wi-Fi
- Air conditioner
- Sarapan
- Bar
- Properti 100% Bebas Rokok
- Room service
4 ELEMENTS
Duduk santai di kursi yang nyaman dan turuti hasrat Anda untuk berkelana ke lima benua. Tentukan dari beragam pilihan, lebih dari 65 minuman dan bayangkan perjalanan Anda sembari santai.
2 sarapan
Ulasan tamu kami
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaGreat experience
Catatan Tripadvisor 5.0/5
fscholar Ulasan TripAdvisor tersertifikasi
Dear fscholar, We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Disappointing
Catatan Tripadvisor 1.0/5
Anniebeth1979 Ulasan TripAdvisor tersertifikasi
Dear Anniebeth1979, Thank you very much for your feedback on your visit to the Novotel Suites Berlin City Potsdamer Platz and we are very sorry that we could not meet your expectations. This should not have happened like this. Your feedback is crucial in helping us improve, and we hope to regain your trust in the future. We understand the inconvenience with the baggage, but unfortunately, the size of our storage room does not allow us to place all the luggage that guests wish to keep in the luggage room. We are trying to find a solution to this issue and we are very sorry for the impression we have made. We understand the frustration and exhaustion you must have felt after a long journey. We also understand that guests want to get their room ready by the early arrival. Therefore, based on the availability of rooms ready for check-in, we try to provide rooms with early check-in even before 3 p.m., even though it´ s not guaranteed. We afraid that, there may have been a misunderstanding because after the end of the maid shift, bedding is in limited supply at reception, so the receptionist needs to prepare additional before they can offer it to the guest. We are genuinely sorry for the frustration caused by the delay in providing the extra pillows you requested. Thank you for letting us know about those technical issues in the room. Additionally, we are deeply concerned about the incident with the lamp emitting smoke. The safety and well-being of our guests are of utmost importance to us. We have conducted a thorough inspection of the room and the affected lamp to identify and rectify the issue promptly. Our maintenance team is working diligently to replace or repair the lamp to prevent any such occurrences in the future. Also our maintenance team has inspected and rectify the problem with the shower hose not being properly attached. We do our best to fulfill the such wishes as view, high or low floor of our guests, which they indicated in their reservations. Sometimes, it is not always possible due to limited availability of rooms. In accordance with our hotel standards, linens are changed every three days or at the guest's request. On the day of the linen change, you had a do not disturb card on your door and the maids were unable to make the change. Unfortunately, this information was not communicated the next day. Should a guest request a change of linen, we communicate that message to the housekeeping team for further implementation. Please, be sure, we have tried to do our best to repair the elevator as soon as possible and we regret that technical issue with the elevator affected your stay. We cannot take an influence on occasional technical issues, but we will have a conversation with staff about how to behave according to standards. We take your review very seriously, we discussed the content of your message on management level and we are taking measures for the improvement. Sincerely, Novotel Berlin City Potsdamer Platz
Awful experience
Catatan Tripadvisor 1.0/5
LaurenKoda Ulasan TripAdvisor tersertifikasi
Dear Lauren, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We deeply apologize if our team made a negative impression during your stay with us. Our team is committed to meeting very high cleaning and service standards. However, as improvement is one of our priorities, we take your comment to heart and we will take steps to improve even further in this area in the hope of not disappointing you during your next stay. These incidents are in no way representative of the quality we strive to offer our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Novotel Suites Berlin Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Cheap
Catatan Tripadvisor 1.0/5
Victor C Ulasan TripAdvisor tersertifikasi
Dear Victor, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In our Novotel Suites hotel, we strive to offer our guests a pleasant atmosphere and excellent facilities. We regret our design was not to your liking. Regarding friendliness, we apologize if your experienced a negative feeling from some of our team members during you stay with us. Please, be assured that it is definitely not our standard and that friendliness is one of the most important aspects of our work. Each member of our staff have been hired for their know-how in hospitality as well as their friendliness and helpfulness. They are committed to make every guest feel comfortable and we regret if it was not your case. This was not their intention. This incident is in no way representative of the quality we strive to offer to our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Without a doubt, the satisfaction of our guests is our top priority, so we would be very happy about another chance to convince you of this. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Do not stay here
Catatan Tripadvisor 1.0/5
Journey32048471151 Ulasan TripAdvisor tersertifikasi
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For environmental reasons, our rooms are equipped with an air-cooling system that regulate itself depending on the temperature outside. This enable us to better limit our environmental footprint. We deeply apologize that our air-cooling system was a cause of discomfort during your stay At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Dalam Kemitraan dengan TripAdvisor
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