Novotel Krakow City West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.382 ulasan

Jaminan Harga
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Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
Novotel Krakow City West - Image 3
Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, Poland

Deskripsi

Keistimewaan hotel

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

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Lokasi hotel

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Telepon
Fax +48 12 622 64 05

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

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Peringkat ALL  4.7/5  2.382 ulasan

Peringkat TripAdvisor  4.0/5  1.681 ulasan

Sertifikat keunggulan 2023

Staff brilliant

Catatan Tripadvisor 4.0/5

clairetN2149ZS Ulasan TripAdvisor tersertifikasi

In a good location 3km from Old town and 15 min taxi ride from the airport. Staff on reception were above and beyond. Breakfast had lots of choice and very delicious. Small gym and an indoor pool was a good addition. The rooms were clean spacious but the tv did not work, not that it mattered and I didn’t trouble anyone to fix it. Would recommend!

Dear ClairetN2149ZS, On behalf of whole team i would like to thank you for your time and review. I'm very happy that you liked our staff, breakfast and cleanliness. Moreover thank you for the information about the TV - Situation is solved well but for the future stay with us just feel free to contact with the reception. We are here for you and we give our best every day. To make your stay in our hotel a memorable one. With best regards, Witold Skałka Guest Experience Specialist

Lovely staff and hotel

Catatan Tripadvisor 5.0/5

daftbat1987 Couples - Ulasan TripAdvisor tersertifikasi

Stayed here for a weekend whilst visiting Krakow. Easy to get to with a quick taxi from the airport and in and out of the city. There were buses running past regulary. Room was lovely and spacious and cleaned. Free bottles of water and you could refill in the lobby with fresh cold water for the day. We even had a birthday gift for my partner whose birthday it was on arrival. We didn't eat at the hotel but enjoyed a drink at the bar one evening. Staff across the hotel were helpful and friendly at all times. Only downside is we couldn't use the pool as it was over run with families even late into the evening.

Dear Guest, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

Enjoy my stay in krakow

Catatan Tripadvisor 4.0/5

jeromeY56 Friends getaway - Ulasan TripAdvisor tersertifikasi

Good place to stay in krakow I stay 1 week in this hotel for 2023 European games with other judges of différents sports High quality level Big rooms and good service Not to far away from City center by bus ~20min Easiest in taxi or Uber for cheap price

Dear Guest, Thank you for such a positive review of your stay in our hotel! We are glad that you are satisfied with our services and the time spent with us was pleasant and enjoyable:) Yours sincerely, Anastasiia Adamska Guest Relations Specialist

Definitely not a VIP service for business

Catatan Tripadvisor 2.0/5

MarioJoao Bisnis - Ulasan TripAdvisor tersertifikasi

Didn’t check my boxes for a business trip and it doesn’t worth what I’ve paid. Very disappointing welcome service, staff not so nice, restaurant was very poor, tv service is horrible, bed and working facilities. I don’t understand why the rate is so expensive…

Dear Mario, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anastasiia Adamska Guest Experience Specialist

Comfortable stay

Catatan Tripadvisor 4.0/5

Maps273558 Ulasan TripAdvisor tersertifikasi

The Hotel was comfortable and central to everything. There is free wifi, swimming pool, fitness centre, Restaurant which serves nice breakfasts with plenty to choose from. Transport is in close proximity.

Dear Guest, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Anastasiia Adamska Guest Experience Specialist

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 522 ulasan 7.8/10 Lokasi
  • 835 ulasan 7.8/10 Kamar
  • 852 ulasan 9.5/10 Pelayanan
  • 17 ulasan 8.2/10 Internet
  • 654 ulasan 9.3/10 Sarapan
  • 321 ulasan 9.2/10 Kebersihan
  • 283 ulasan 7.7/10 Fasilitas
  • 228 ulasan 6.8/10 Kolam

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