Hotel Mercure Paris Gare de Lyon TGV bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 4.341 ulasan

Hotel Mercure Paris Gare de Lyon TGV - Image 1
Hotel Mercure Paris Gare de Lyon TGV - Image 2
Hotel Mercure Paris Gare de Lyon TGV - Image 3
Hotel Mercure Paris Gare de Lyon TGV - Image 4

Deskripsi

Keistimewaan hotel

  • Di jantung kota Paris. Mulai bulan Juni, tersedia jalur langsung ke Bandara Orly via metro 14

  • Smart TV dengan Chromecast di kamar tidur.

  • Area co-working dengan sajian gourmet.

  • Minuman & hidangan dari Corner Station kami: dinikmati di teras atau take away.

  • Penyimpanan bagasi aman 24 jam (berbayar).

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Lokasi hotel

Hotel Mercure Paris Gare de Lyon TGV

2 place Louis Armand
75012 Paris
Prancis

GPS:48.844779, 2.372532

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Peringkat ALL  4.5/5  4.341 ulasan

Peringkat TripAdvisor  3.5/5  2.947 ulasan

Really bad experience.

Catatan Tripadvisor 2.0/5

michaelhA9219YS Bisnis - Ulasan TripAdvisor tersertifikasi

Really bad experience: Arrived late evening after a long day, have my booking confirmed and expected everything was ok. The hotel reception could not find my booking in the first view, but later the found out that the have cancelled by booking the same day - do to the fact they could get in contact with by travel agency. After ongoing discussion with the receptionist in more than 30 min, I asked for a room if possible - and they confirmed there were plenty of available rooms. Why should we then spent more than 30 min in discussing my booking.

Humiliated!

Catatan Tripadvisor 1.0/5

Violeta B Keluarga - Ulasan TripAdvisor tersertifikasi

Humiliated! Arrived by mistake at the reception of this hotel at 11:00 pm, raining, along with my 80 year old mother and two heavy suitcases. The guy that served us noticed that we were not at the right hotel, ours was a sister branch - opera bastille 5 minutes walk distance. When we asked him to assist us to order a taxi for us, he laughed at me, insisting it was only a 5 minute walk! But not only that, after ordering the taxi for us, the driver assigned was incredibly rude to us, swearing at us for our suitcases and not assisting two ladies in need. Worse welcome to Paris ever. No empathy or any kind of compassion or generosity left. Utterly disgraceful and humiliating!

Dear Violeta B, We sincerely apologize for the situation you describe. Indeed, this behaviour is not normal. I have shared your review to our Direction and Reception Manager. We are investigating to understand what happened. Regarding the taxi driver however we have no power on it. Once again, we apologize for this situation. I wish you a lovely day, Léa, Community & Quality Manager

Nice hotel once you've found it.

Catatan Tripadvisor 5.0/5

NautiusMaximus Ulasan TripAdvisor tersertifikasi

This hotel is all part of the Gare de Lyon, so I naively assumed that once I'd got to the Gare de Lyon, it would be easy to find. Wrong! The Gare de Lyon is enormous, and there are no signs anywhere within the station to tell you where the hotel is. Anyway, after much wandering around at random, I figured it out so you don't have to. The trick is to follow the signs inside the station for "Hall 1". Once you're in Hall 1, then leave the station by the main exit, and you'll find the hotel just outside on the left hand side. Easy when you know how. Once I was there, I had a pleasant experience. Friendly staff, comfortable room, nice breakfast. Really can't think of anything bad to say about it. And of course once you've found it, it is incredibly handy for the Gare de Lyon if you're arriving in or leaving Paris by that route.

Dear NautiusMaximus, We thank you for taking your time to share your feedback with us. Saddly we are not allowed to put any signs in the train station indicating our location. The easy landmark is the Clock Tower as we are next to it. Overall, it seems you had a lovely time with us and that is a pleasure to read. We wish you a lovely day, Léa, Community & Quality Manager

glad to stay in nearest property from the station.

Catatan Tripadvisor 5.0/5

saimahmad Ulasan TripAdvisor tersertifikasi

Very Rude Staff, specially at reception. Restaurant Staff was good. Location is too much good. Hotel amenities are good. Just out of station. Breakfast is expensive. 20 Euros per head. clean rooms and toilets you can also do office in this property.

Dear Saimahmad, We thank you for taking your time to share your feedback with us. We hope that overall you had a great stay with us. We do apologize if some of our staff were not so friendly. We wish you a lovely day, Léa, Community & Quality Manager

I keep returning

Catatan Tripadvisor 5.0/5

Benjamin H Ulasan TripAdvisor tersertifikasi

I've stayed here many times before. Whenever I consider staying somewhere 'fancier'/ somewhere else in Paris ..I always think, 'what for?' - the Mercure at Gare du Lyon is quiet, has a big comfy bed, its clean and the staff seem pleasant - Parfait !

Dear 887benh, We thank you very much for your lovely review. It is a pleasure to know you enjoy coming and returning in our establishment. We can't wait to have you back ! Have a lovely day, Léa, Community & Quality Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.600 ulasan 9.4/10 Lokasi
  • 2.049 ulasan 6.4/10 Kamar
  • 2.010 ulasan 8.8/10 Pelayanan
  • 17 ulasan 8/10 Internet
  • 1.216 ulasan 4.6/10 Kenyamanan
  • 875 ulasan 8.8/10 Sarapan
  • 595 ulasan 8.4/10 Kebersihan
  • 335 ulasan 4.5/10 Kesepadanan nilai

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