Mercure Jakarta Kota bintang 4

Catatan tamu Avis (Peringkat ALL) 4.9/5 224 ulasan

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Deskripsi

Keistimewaan hotel

  • Kolam Renang Luar-Ruang dan Pusat Kebugaran

  • Akses WIFI Gratis

  • Restoran Cina dan Barat

  • Dekat ke berbagai restoran dan area perbelanjaan

  • Spacious Room

Akomodasi kami

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Lokasi hotel

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonesia

GPS:-6.149451, 106.817279

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.9/5  224 ulasan

Peringkat TripAdvisor  4.0/5  875 ulasan

Sertifikat keunggulan 2023

Wonderful Experience

Catatan Tripadvisor 5.0/5

363ahek Ulasan TripAdvisor tersertifikasi

Nice hotel and cozy. During stay here i haven’t met any problem. The room very clean, spacious and has a good view. My experience was quite positive. The hotel boasts a wonderful atmosphere, excellent service and friendly staff, keep it up🥰🥰

Think again before booking this hotel

Catatan Tripadvisor 1.0/5

afrigw Ulasan TripAdvisor tersertifikasi

Think again before staying at this hotel. Verypoor service. First time ever in my life checked in to a hotel and waited hours at the lobby, until 6pm only for the room to be ready! I went there with my parents (70 years of age). Can you imagine that? The best part is they didnt even say sorry. What a shame. What a shame.

Dear afrigw, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Not Worth for the Money Spent Here

Catatan Tripadvisor 3.0/5

652guardiana Ulasan TripAdvisor tersertifikasi

Very old hotel, even the hairdryer is like vacuum cleaner. Some staffs don't even know about your Accor status tier. Welcome drink is non alcoholic for silver member. Room is a bit dusty and smell of cigarette is very strong even though its non smoking room.

Dear 652guardiana, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

hotel recommendations in Jakarta

Catatan Tripadvisor 5.0/5

Araiq A Ulasan TripAdvisor tersertifikasi

My second trip to this hotel, all the facilities never disappoint, all the crew were also friendly and skilled. connecting room which is quite spacious for the lowest type, and also good breakfast. but I tried to contact the reservation team via email, telephone and WhatsApp with no response. please improve for reservation team.

Dear MIQBALT22, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Hotel tua tapi cukup layak dengan harga per malam

Catatan tamu Avis 3.5/5

Anonim Keluarga - Ulasan terverifikasi ALL

Handuk, seprei, bantal dan guling bersih tapi kolam renang ada pasir di bagian ujung kolam anak sehingga cukup mengganggu kenyamanan.

Rivano pollax {yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Kota. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Mercurely Yours, Teuku Rusiansyah - General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 196 ulasan 8.8/10 Lokasi
  • 394 ulasan 8.4/10 Kamar
  • 515 ulasan 9/10 Pelayanan
  • 26 ulasan 9.3/10 Internet
  • 245 ulasan 8.8/10 Kebersihan
  • 151 ulasan 9/10 Kenyamanan
  • 120 ulasan 6.5/10 Sarapan
  • 92 ulasan 9.2/10 Kesepadanan nilai

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