Sofitel Melbourne on Collins bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 7.577 ulasan

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Deskripsi

Keistimewaan hotel

  • Terakreditasi ALLSAFE - tetap tenang berkat akses ke telekonsultasi medis AXA gratis

  • Pemandangan tertinggi di Melbourne dengan spot Sungai Yarra dan Port Phillip Bay.

  • Lounge club dengan perapian, pemandangan Treasury Gardens, serta hidangan dan anggur mewah.

  • Restoran No35 menawarkan santapan mewah di ketinggian 150 meter di atas permukaan jalan

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Akomodasi kami

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Lokasi hotel

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  7.577 ulasan

Peringkat TripAdvisor  4.5/5  6.391 ulasan

Sertifikat keunggulan 2023

Exceptional service

Catatan Tripadvisor 5.0/5

791jayaramj Couples - Ulasan TripAdvisor tersertifikasi

An excellent place to stay in Melbourne. Outstanding team, lot of choices to dine in and recommendable. Room view were amazing, staffs are very attentive and welcoming especially the reception. I loved everything about the hotel and suggest to grab your deal.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Outstanding

Catatan Tripadvisor 5.0/5

fiona150462 Couples - Ulasan TripAdvisor tersertifikasi

Fantastic place to stay in Melbourne.. top notch.. food unbelievably good. Tim, new employee, in Atrium is doing a wonderful job. Very impressed 👌🏽10/10. The Restaurant 35… food excellent. Outstanding. And the Club Sofitel very good too. We will always stay at Sofitel now

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted Tim from Atrium Bar. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Nice hotel but certainly overpriced.

Catatan Tripadvisor 3.0/5

akumar1989 Keluarga - Ulasan TripAdvisor tersertifikasi

The hotel and staff were lovely and I was fortunate enough to get it on a special deal. But the lack of pool, a slightly out of the way location and lack luster public spaces would make me think twice before paying full price. For some comparison, it is currently possible to book the nearby Hyatt for the same price, but unlike the Sofitel, the Hyatt includes an indoor pool and a lobby that will make your jaw drop. All that isn't to say that this isn't a great place to spend some time in Melbourne, but the pricing needs to be re-calibrated.

Thank you for your review on Trip Advisor. Your constructive comments are appreciated and well taken. We sincerely apologize that these issues kept you from having a flawless visit and we do hope to have you back in the not too distant future.

Nickel and Dimed

Catatan Tripadvisor 2.0/5

janimmo Ulasan TripAdvisor tersertifikasi

Groundhog Day lured me south and I booked into my usual luxury, very expensive city bolthole. How times have changed! This formerly gorgeous hotel has deteriorated into a MONEY GRUBBING, parsimonious, worn out, antiquated shell of its former glorious self. The technology remains in the ‘90s, with one charging point per room and none in the public areas of the hotel, I-Pad, iPhone and I-watch cannot be charged simultaneously. Well past time to update the antiquated technology. At almost $800 per room per night, you’d expect some biscuits with your Nespresso coffee, but NO, $6 for a KitKat. Ditto, feel like a wine? $90 per bottle for a local Chardonnay. No thanks, $10 delivery charge for a megre breakfast ($40) delivered to your room and tray left outside uncleaned room until 2pm next day. No need for a slip under the door to tell me my room remains uncleaned, I certainly knew that. Unable to clamber into the old fashioned shower over the bathtub, because I’m old and frail, I caught the lift and used the gym Change Room shower, how inconvenient. (Remember $780 per night). Swipe card for the lift continually failed and was extremely frustrating. Naturally, there’s an upside. Lovely, helpful, sympathetic staff, beautiful, comfortable bed, glorious views, but that’s about it. Never again, after my first visit in 1986, I’ll never again darken their doorways.

Thank you for your review. We're really sorry to hear that your stay fell short of expectations and would like to assure you this is not up to our usual standards at all. We take constructive feedback seriously and will address the issues you have raised. On behalf of Sofitel Melbourne On Collins, we thank you for your business and we hope you will give us another chance and stay again.

Excellent View

Catatan Tripadvisor 5.0/5

M8596MYmariad Couples - Ulasan TripAdvisor tersertifikasi

Hotel is centrally located and the staff are amazing. Breakfast and dinners are great. Comfortable rooms and excellent service. The Club service and the staff are warm and welcoming all the time. Would totally recommend the stay.

Thank you so much for taking the time to share such positive feedback. Service is the heart at everything we do, and I am delighted to know that you have enjoyed your stay. On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back to Sofitel Melbourne On Collins.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.093 ulasan 9.6/10 Lokasi
  • 2.826 ulasan 8.6/10 Kamar
  • 3.430 ulasan 9.2/10 Pelayanan
  • 15 ulasan 7.1/10 Internet
  • 742 ulasan 7.1/10 Makanan
  • 738 ulasan 8.2/10 Suasana
  • 713 ulasan 7.9/10 Fasilitas
  • 534 ulasan 8/10 Kebersihan

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