Novotel Melbourne on Collins bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 5.557 ulasan

Jaminan Harga
Terbaik
Novotel Melbourne on Collins - Image 1
Novotel Melbourne on Collins - Image 2
Novotel Melbourne on Collins - Image 3
Novotel Melbourne on Collins - Image 4
270 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Terletak di jantung kota Melbourne, destinasi sempurna untuk bekerja maupun berekreasi.

  • Terletak di atas St Collins Lane Shopping Mall dan 1 menit berjalan kaki ke Bourke St Mall

  • Hotel Bersertifikat ALLSAFE

  • Pusat Kebugaran dengan kolam renang berpemanas dan spa yang baru direnovasi

  • WiFi gratis untuk semua tamu, ruang kerja luas, iPad® dock, TV LCD

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Novotel Melbourne on Collins

270 Collins Street
3000 MELBOURNE
Australia

GPS:-37.815963, 144.964961

Telepon
Fax +61 3 9667 5805

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LANE RESTAURANT

Lane Restaurant berada di Lt.3, menghadap Collins Street yang ikonis. Restoran bergaya modern ini menyajikan sarapan prasmanan melimpah, makan siang kafe, dan menu makan malam a la carte yang dirancang untuk menampilkan budaya kuliner semarak Melbourne.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  5.557 ulasan

Peringkat TripAdvisor  4.0/5  5.241 ulasan

Er, SORRY!

Catatan Tripadvisor 1.0/5

melissaaX713TD Ulasan TripAdvisor tersertifikasi

I arrived and checked in after midnight. The receptionist took an age to check me in, her communication consisting of whispers at her computer screen, despite my pleas to speak up. I could neither hear nor understand a word she said. Anyway, up I went to Room 708, and the keycard didn't work. So back down to reception I went, and a senior, more sturdy receptionist re-issued my key. Back up to 708 I went. Sure enough, the keycard worked this time: in I went, switched on the lights, and there were people in the bed! Back down to Reception I dashed, calling out loudly that there were PEOPLE in that room, and that I won't be able to un-see what I just saw! (It was pretty graphic.) Old Mate on the desk put the blame on ME for not reading the room number "728" correctly, then took some photos and then somewhat desperately re-isuued my room and key. (The girl's scribbly writing definitely said "708" and not "728". Novotel's mistake, not mine.) Although I told my story to the Duty Manager the next day, there was no word of apology or empathy. I was charged heftily for one very tasteless breakfast. She could've deleted that. Sooo - safety and privacy are very weak at that Novotel on busy weekends. I didn't sleep a wink during my 3-night stay there, and I've had nightmares since then, of people breaking in to my home and bedroom while I slept. Worth mentioning that Melbourne's hotels were FULL of rev-heads that weekend because of the Grand Prix. I paid over twice what I usually pay at that hotel for the privilege of "what-an-experience". I've stayed there maybe 20 times in the last 25 years or so. Never again.

Dear Melissa, Thank you for your feedback of your recent stay. We are truly sorry to hear about the unfortunate incident you experienced upon arrival and the subsequent confusion of your allocated room number. Regarding your comments on the breakfast, we always aim to delight our guests with a variety of tasteful options, and we are disappointed to hear that we did not meet your expectations. We also recognize the importance of a peaceful stay, and we regret to hear that you experienced disturbances during your visit. Please know this is not indicative of the high standards we hold ourselves to at our hotel. We appreciate your loyalty over the years, and it is disappointing to hear that this stay has impacted your perception of our establishment. Our team values your patronage and would welcome the opportunity to restore your confidence in us. We do hope to be able to welcome you back. Best wishes, Andrew Maynard, General Manager

Meh and avoid the breakfast!

Catatan Tripadvisor 3.0/5

AndrewB3362 Bisnis - Ulasan TripAdvisor tersertifikasi

Room was fine, just quite dated broken tiles in the bathroom, noisey AC etc. basic 3* in quality. Breakfast at the hotel is to be avoided at all costs it was an insipid buffet. Location is good, won’t stay again as plenty of nicer options for the same price.

Dear Andrew, Thank you for taking the time to provide your feedback. We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. However, we are sorry to hear that the bathroom wasn't to your liking; we have noted your concerns and will be sure to take them into consideration. We do hope to welcome you back for an improved experience. Best wishes, Andrew Maynard, General Manager

Andrew

Catatan Tripadvisor 5.0/5

andrewT266TA Couples - Ulasan TripAdvisor tersertifikasi

Absolutely an A-1 hotel in every way, cannot fault it. We only had a breakfast as far as food goes but we were given what we ordered exactly right. A pleasing feature is the area near the checkout where you can sit and relax while having a drink

Dear Andrew, Thank you very much for this kind review. We're thrilled to hear you found our hotel to be top-notch in every aspect and that your breakfast experience met your expectations. It's wonderful to know that the seating area near the checkout provided a relaxing spot for you to unwind. Our team strives to deliver the best experience and it's rewarding to see such positive feedback. We look forward to seeing you again soon. Best regards, Andrew Maynard, General Manager

Lokasi strategis...City Center

Catatan tamu Avis 4.0/5

Maria D. Bisnis - Ulasan terverifikasi ALL

Saya merasa nyaman dengan kasur dan bantal yang empuk...meski course dan jadwalnyang padat dan melelahkan tetapi ketika tiba di hotel serasa semua rasa cape hilang seketika karena memberikan nuansa indah dan nyaman.

Dear Maria D., Thank you for taking the time to share your feedback. We're delighted to hear that our comfortable beds and pillows provided you with a restful retreat after your busy days. Our central location indeed makes it an ideal base to explore the heart of Melbourne. We appreciate your feedback regarding the bathroom facilities and hospitality; please rest assured that we are always seeking ways to enhance our guest experience. While we do not currently have bidets installed, our modern ensuite bathrooms are designed for comfort and convenience. We're especially pleased that you enjoyed the delicious breakfast, starting your day on a high note. Our goal is to create memorable experiences, and we're glad we succeeded with yours. We'd love to have the opportunity to welcome you again. All the best, Andrew Maynard, General Manager

All good except the pool

Catatan Tripadvisor 4.0/5

Robyn F Ulasan TripAdvisor tersertifikasi

We’ve stayed here before and for price/value is good. Natalia who served us for dinner in the restaurant was brilliant with the kids. One issue was the cleanliness of the pool. After a day in the city the kids were eager to swim and at 2:30 pm the pool was murky and they came out after their short swim itching. Obviously it gets lots of use in January but…

Dear Guest, Please accept our thanks for your review. We're delighted to hear that you found our hotel to offer good value and that our special offers contributed to a pleasant stay. It's wonderful to know that Natalia made a positive impression with her excellent service at dinner, especially with the children. Regarding your concerns about the pool, while we ensure daily maintenance for optimal cleanliness, we regret that it did not meet your expectations on this occasion. Rest assured, we are dedicated to providing a clean and enjoyable pool environment for all our guests. We would love to have you return for another pleasant stay. Best regards, Andrew Maynard, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.323 ulasan 9.2/10 Lokasi
  • 3.037 ulasan 6.2/10 Kamar
  • 2.857 ulasan 7.7/10 Pelayanan
  • 66 ulasan 3.4/10 Internet
  • 1.029 ulasan 6.1/10 Kebersihan
  • 772 ulasan 8/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Melbourne

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.