Novotel Paris Charenton-le-Pont bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.509 ulasan

Jaminan Harga
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Novotel Paris Charenton-le-Pont - Image 4
3-5 place des Marseillais, 94227 CHARENTON LE PONT, Prancis

Deskripsi

Keistimewaan hotel

  • 12 ruang pertemuan modular, telah direnovasi, lengkap (ALL Connect) termasuk aula konferensi

  • Kamar Family seluas 24 m², (2 dewasa, 2 anak)

  • Restoran Le Gourmet Bar dengan teras berjemur dan bar

  • Parkir mobil bawah tanah yang aman

  • Dekat dari transportasi umum (metro 8, bus, trem T3).

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Lokasi hotel

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
Prancis

GPS:48.826296, 2.405574

Telepon
Fax +33 1 49 77 68 00

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GREEM

Makan sesuka Anda, sesering yang Anda inginkan. Nikmati hidangan yang sederhana, lezat, sehat, dan seimbang kapan saja dan puaskan selera Anda. Luangkan waktu untuk bersantai di restoran, bar, atau teras, atau bahkan di kamar Anda.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.9/5  1.509 ulasan

Peringkat TripAdvisor  3.5/5  1.012 ulasan

Amazing staff, excellent customer service

Catatan Tripadvisor 4.0/5

Z Z Ulasan TripAdvisor tersertifikasi

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

Catatan Tripadvisor 1.0/5

JH2901 Keluarga - Ulasan TripAdvisor tersertifikasi

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.

Great

Catatan Tripadvisor 5.0/5

Hassan R Keluarga - Ulasan TripAdvisor tersertifikasi

It was very nice and the receptionist very kind thanks for their hospitality Thank you to Gaelle and the other colleagues My family and I appreciate our stay Nice place close to the subway quiet area we will come back very soon i hope Thank you again

Refundable Retainer / deposit fee

Catatan Tripadvisor 1.0/5

meggyj2020 Ulasan TripAdvisor tersertifikasi

Avoid at all cost and if you are asked to pay for a retainer fee which is refundable on check out decline. The hotel has refused to credit back the 100 euros since October and they don’t reply to emails. The so called manager gives soapy stories and promises they will refund within 3 days but all in vain . They choose who to ask for the retainer, if you are asked to pay kindly decline and tell them you don’t have any money. I’ve contacted booking.com and they confirmed about the payment but still taken round in circles . Worst experience ever to say the least.

Bad experience

Catatan Tripadvisor 1.0/5

Scenic828947 Ulasan TripAdvisor tersertifikasi

I want to make a complaint. I paid for an early check in and there was no room available, which made me wait for more than half an hour. Total disregard for the customer, I am very dissatisfied. The attendand Amid was completely rude and treated us with disdain. I don’t recomend!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 782 ulasan 9.1/10 Lokasi
  • 1.178 ulasan 5.2/10 Kamar
  • 816 ulasan 8/10 Pelayanan
  • 11 ulasan 8.1/10 Internet
  • 496 ulasan 7.4/10 Sarapan
  • 458 ulasan 5.4/10 Kebersihan
  • 289 ulasan 4.8/10 Suasana
  • 233 ulasan 4.7/10 Fasilitas

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Semua hotel kami di Charenton Le Pont

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.