ibis Hamburg Alster Centrum bintang 2

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.352 ulasan

ibis Hamburg Alster Centrum - Image 1
ibis Hamburg Alster Centrum - Image 2
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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • ALLSAFE Hygiene certified

  • 5-minute walk to the main train station

  • Directly on the River Alster

  • Right in the center

  • 24-hour reception desk

Akomodasi kami

Lokasi hotel

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

LE BAR

Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  2.352 ulasan

Peringkat TripAdvisor  4.0/5  1.570 ulasan

Would hesitate to recommend

Catatan Tripadvisor 2.0/5

Passenger57284670654 Ulasan TripAdvisor tersertifikasi

The location and breakfast were really nice. The staff at the reception desk when we arrived not so much. They were rude, aggressive and quite unpleasant - and spent more than half an hour before they were able to give us our key cards. The level of unprofessional communication took me by surprise.

Dear Passenger57284670654, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our location and breakfast. However, we are truly sorry for the unpleasant experience you had with our reception staff. We apologize for any rudeness or aggression you encountered, as this is not the level of service we strive for. Your comments have been noted, and we will take them into account to improve our communication. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Best regards, Your Team at ibis Hamburg Alster Centrum

BE WARE of this place

Catatan Tripadvisor 1.0/5

bol57 Ulasan TripAdvisor tersertifikasi

Be aware of this hotels cancelation policy and where you buy. We were going there tomorrow - but due to a trainstrike in germany we are unable to get to hamburg. So we vere forced to cancel 26 hours before checkin. Then we found out that they will keep 90% of the full charge. Having talked to the hotel is not exactly helpfull quite the opposite. My brother having booked at booking.com got a full refuned. But in our case they charge us 400 EUR and refund 40 EUR.

Small lift but overall ok

Catatan Tripadvisor 3.0/5

Ytoh2809 Friends getaway - Ulasan TripAdvisor tersertifikasi

The lift in the hotel is small and is far from reception. Maybe because our room was further away. Need to climb a few flights of stairs to get to the lift. Not ideal if you have heavy luggage. Other than that , location is very close to Hbf and to the beautiful lake. Good to have some quiet time in the morning by the lake

Great place to stay for central Hamburg

Catatan Tripadvisor 4.0/5

JamCat72 Ulasan TripAdvisor tersertifikasi

Typical Ibis hotel. Clean, comfortable and quiet. Just a 5 or 10 minute walk from the main railway station. Easy walking distance to central area for town hall, shops etc., Good side views of the lake from windows. Breakfast good with waffle maker and usual dishes both hot and cold. Only small niggle was the lack of luggage storage after check-out. They do not have the facility to store "large" suitcases. A problem for us as we had 3 hours to kill before check in at the airport. Unable to extend room reservation. Apart from that - brilliant place to stay. Very good restaurants nearby opposite the station. Would recommend.

Bad bad service - and no flexibility

Catatan Tripadvisor 1.0/5

Alex P Ulasan TripAdvisor tersertifikasi

Very unflexible service regarding a unintentional double booking for the same day. Strict no instead of suggesting options. Will be my only stay at this hotel, doesn’t live up to other Ibis servicelvl

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.839 ulasan 9.3/10 Lokasi
  • 1.874 ulasan 5.7/10 Kamar
  • 1.571 ulasan 8.7/10 Pelayanan
  • 28 ulasan 7.7/10 Internet
  • 1.262 ulasan 9.1/10 Sarapan
  • 707 ulasan 7/10 Kebersihan

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