Novotel Zurich Airport Messe bintang 4

Catatan tamu Avis (Peringkat ALL) 3.5/5 1.099 ulasan

Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
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Novotel Zurich Airport Messe - Image 4

Deskripsi

Keistimewaan hotel

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Akomodasi kami

Lokasi hotel

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

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Peringkat ALL  3.5/5  1.099 ulasan

Peringkat TripAdvisor  3.5/5  1.473 ulasan

Good Place to stay, not overpriced

Catatan Tripadvisor 5.0/5

ddmjr79 Ulasan TripAdvisor tersertifikasi

We stayed here twice on a recent family trip to Europe. We began and ended our trip in Zurich, and stayed at this location for a total of 3 nights. The location is convenient for it's proximity to the airport, and it's very close to the train stop. The rooms were small, but no less than most European hotels. We traveled as a family of 4 (2 adults, 2 kids ages 7&6) and we were able to sleep comfortably at night. The staff was very friendly. Would recommend to others, and would stay here again

Dear Madam, We would like to thank you for this review about your experience in our hotel. We're delighted to hear that you appreciated the convenience of our hotel's location to the airport and nearby train stop, ensuring a stress-free start and end to your travels. It's wonderful to know that our rooms provided a comfortable night's sleep for your family of four. Our team strives to offer warm hospitality, and we're glad that you found our staff to be very friendly. We look forward to the opportunity to welcome you back for another pleasant stay. We hope to have the opportunity to welcome you back on a future occasion. Best regards, Monica Moya Amengual, Front office Manager

Friendly staff and needed renovation in progress

Catatan Tripadvisor 4.0/5

Stephan L Bisnis - Ulasan TripAdvisor tersertifikasi

I was welcomed by friendly staff and I was given a brand new renovated room. The hotel is undergoing an extensive and needed renovation. Bed was comfortable and the room itself felt cozy and calm. The hotel is directly located next to a tram station which makes it logistically easy to commute from and to Zurich airport

Dear Sir, We appreciate the time you took to provide this review. We're delighted to hear that our staff's warm welcome made a positive impression and that you enjoyed the comfort and tranquility of your newly renovated room. It's also great to know that our location provided the convenience you needed for your travels to and from the airport. While we are pleased with your positive feedback, we also recognize the importance of the renovation you mentioned. Rest assured, this is part of our commitment to enhancing guest experiences and updating our facilities, ensuring that all areas of our hotel meet the high standards our guests expect and deserve. We hope to welcome you back soon! Best regards, Monica Moya Amengual, Front office Manager

Rooms in bad need of repair!

Catatan Tripadvisor 2.0/5

lagunanina Couples - Ulasan TripAdvisor tersertifikasi

Rooms badly need fixing! Marks on the walls, rusted lamp and rusted bathroom drains that didn’t work, hair dryer that went on and off, discolored tile caulking, no soap or shampoo in shower, only at the sink, and more. Certainly not worth $250 a night plus city tax! We were there for one night, and when we checked out, and listed our complaints, we were told just “My Apologies.” And then asked why we didn’t let them know at check in so we could change rooms! We’re we supposed to inspect the entire room on check in?!? No offer of lowering the rate, just a rude attitude. Never will stay at a Novotel again!

Dear Lagunanina, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient for your stay. However, we are truly sorry to learn about the issues you encountered in your room. We strive to maintain a high standard of cleanliness and comfort for our guests, and it seems we fell short in this instance. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. Regarding the lack of soap and shampoo in the shower, we apologize for the inconvenience and will make sure to check and replenish these items more diligently in the future. We understand that our guests expect a certain level of quality for the rate they pay, and we are committed to providing a better experience moving forward. We hope we can provide you with an improved stay in the future. Kind regards, Monica Moya Amengual, Front office Manager

Very pleasant stay

Catatan Tripadvisor 5.0/5

AmzC88 Friends getaway - Ulasan TripAdvisor tersertifikasi

Excellent last minute stay due to flight issues getting home. Staff were friendly, helpful and understanding, really could not have done more for us in our situation. Rooms were spacious, smelt nice and clean. Beds were comfy and facilities in the rooms were great. Only minor improvements in my opinion to make our stay even better, kettle in room instead of just coffee machine hot water (gets hotter in a kettle for teas), normal breakfast tea in room and a robe would have been nice. Would highly recommend!!

Dear Guest, Thanks for this review. We are delighted to hear that our staff provided friendly, helpful, and understanding service during your stay. It's great to know that you found our rooms spacious, clean, and comfortable, with useful facilities. We appreciate your feedback regarding the kettle and tea options in the room, as well as the suggestion for providing robes. We will take your comments into consideration for future improvements. Please note that our breakfast buffet offers a variety of options, and we are always looking to enhance our offerings based on guest feedback. We hope to welcome you back. Best wishes, Monica Moya Amengual, Front office Manager

Very average airport hotel

Catatan Tripadvisor 3.0/5

190adrians Ulasan TripAdvisor tersertifikasi

Poor standard compared to newly renovated Novotels. The hotel badly needs a renovation, especially the rooms and corridors. Room sink was blocked and badly stained. Bar and restaurant only opens a 6 pm. Breakfast is available in the restaurant until 10am. No shuttle service offered. The bed mattress was excellent....

Dear Sir, Thank you for commenting on your stay. We are glad to hear that you appreciated our comfortable bed, which is an essential aspect of a good night's sleep. However, we are sorry to learn about the issues you experienced during your stay. Our hotel is due for a renovation, which is planned to take place from September 2023 to June 2024. This will address the concerns you mentioned regarding the room and corridor conditions. As for the bar and restaurant hours, we appreciate your feedback and will take it into consideration for future improvements. Regarding the shuttle service, we do offer airport transportation through an external partner called CHECK-IN ALLWAYS. We apologize if this information was not clearly communicated to you during your stay. We would love to have you return in the future. Kindest regards, Monica Moya Amengual, Front office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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