Grand Mercure São Paulo Ibirapuera bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.775 ulasan

Grand Mercure São Paulo Ibirapuera - Image 1
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Deskripsi

Keistimewaan hotel

  • Hotel kami ramah hewan peliharaan. Dikenakan biaya.

  • Nikmati kue mil folhas di Bolangerie do Grand, terpilih sebagai yang terbaik di LA by NY

  • Hotel di São Paulo dengan kolam renang, sauna, gym, dan lapangan tenis

  • Satu-satunya hotel yang memiliki helipad di kawasan Ibirapuera

  • 10 menit berkendara ke Bandara Congonhas - Sao Paulo

Akomodasi kami

Lokasi hotel

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brasil

GPS:-23.59263, -46.6493

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.775 ulasan

Peringkat TripAdvisor  4.0/5  1.819 ulasan

Sertifikat keunggulan 2024

Thank u for making our stay unforgettable

Catatan Tripadvisor 5.0/5

752bu Ulasan TripAdvisor tersertifikasi

Hotel is clean, foods are so delicious , and hotel staff are so nice and friendly as specially in reception and bar . Renato help us a lot , everyone need to try his cocktails ( pisco sour and carprinha were my favorite . I couldn’t have had a better time , thank u for everything .

Great stay!

Catatan Tripadvisor 5.0/5

Marlies B Ulasan TripAdvisor tersertifikasi

Very good service by Nicole, lucas, Rodrigo, Felix in the restaurant! Lovely quiet place, great food! No need to go out during your stay at Grand Mercure.

Pleasant experience

Catatan Tripadvisor 5.0/5

MadeleineSanderstead Ulasan TripAdvisor tersertifikasi

The staff couldn’t have been more helpful and friendly. The room was spacious and comfortable and the breakfast abundant and varied. The only drawback I can think of if the quality - not the service - of room service dishes. The boulangerie is worth a recommendation for their pastries and friendliness of staff.

Don´t pay for 5-star in a 4-star hotel.

Catatan Tripadvisor 2.0/5

Eduardo d Ulasan TripAdvisor tersertifikasi

It is too expensive for the services and installations. We expected to find a 5-star hotel, but the hotel is a standard 4-star overall. I´m very disappointed. The front desk is confused, slow, and unmotivated to do the job. The booking service didn´t work, and my reservation was made wrong. Definitely don't offer a service as they charge.

Dear Eduardo, Thank you for your review. We regret that we did not meet all your expectations and did not provide you with a completely satisfactory stay. At the same time, we are sorry for not fully meeting your expectations. We guarantee that your comments have been taken to the responsible managers, who will work on improvements. We understand that our explanations do not change your impressions about your arrival, but we hope to have another opportunity to welcome you and provide you with an even better experience soon. Best Regards, Carolina Barreto Customer Experience Coordinator

Parabens

Catatan Tripadvisor 5.0/5

Greg K Ulasan TripAdvisor tersertifikasi

Marcos was my waiter when I had breakfast at the Mercure hotel in São Paulo. He greeted me warmly and seated me promptly. He helped me select my breakfast since I do not speak Portuguese. He got me my food in short time and was always very helpful and friendly. Very good man

Dear Greg, Thank you so much for your kind words about Marcos! We are happy to know that he made your breakfast experience at the Grand Mercure Ibirapuera memorable with his warmth, prompt service, and assistance with selecting your breakfast. It's wonderful to hear that despite the language barrier, Marcos went above and beyond to ensure you had a great meal. I'll be sure to inform your compliments to him and the hotel management. We truly appreciate your feedback and hope to welcome you back again soon! Best Regards, Carolina Barreto Customer Experience Coordinator

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 270 ulasan 9.1/10 Lokasi
  • 724 ulasan 7.4/10 Kamar
  • 827 ulasan 8.5/10 Pelayanan
  • 31 ulasan 3.6/10 Internet
  • 402 ulasan 9/10 Sarapan
  • 352 ulasan 7.7/10 Kenyamanan
  • 238 ulasan 6.3/10 Kebersihan
  • 233 ulasan 8.5/10 Fasilitas

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