Mercure Hotel Freiburg Am Muenster bintang 3

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.915 ulasan

Mercure Hotel Freiburg Am Muenster - Image 1
Mercure Hotel Freiburg Am Muenster - Image 2
Mercure Hotel Freiburg Am Muenster - Image 3
Mercure Hotel Freiburg Am Muenster - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Our hotel has newly renovated its rooms.

  • "The Flave" offers a cozy and modern ambience for a drink or a meal.

  • The entire hotel is air-conditioned.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

Akomodasi kami

Lokasi hotel

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.915 ulasan

Peringkat TripAdvisor  4.0/5  1.172 ulasan

Sertifikat keunggulan 2023

Nice repeat stay

Catatan Tripadvisor 4.0/5

RoadWrangler Couples - Ulasan TripAdvisor tersertifikasi

The hotel is in a good location, just a short walk to the Muensterplatz. There is a (very busy) parking garage (payment required) below the hotel. Check-in was easy and the staff was very friendly at all hours. The room was a good size and had a coffeemaker but no mini fridge, unfortunately. The bed was comfortable and there were nightstands on each side and power outlets above them--perfect for two people charging devices at bedside. The bathroom had a large shower with no mold--good job, housekeeping! The shower water pressure was acceptable. The free WiFi worked well. I have stayed here several times before and will likely stay again the next time I'm in the area.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are very honored by your detailed evaluation with the praise. We would also like to take this opportunity to thank you for your loyalty. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Nice hotel

Catatan Tripadvisor 5.0/5

omarq82022 Keluarga - Ulasan TripAdvisor tersertifikasi

A beautiful hotel and its location is great, close to everything, and the staff treat them wonderfully, especially Mr. Uwe wollf. The hotel is characterised by tranquillity, comfort, air conditioning, and the most beautiful thing in it is close to the centre and the train station.

Dear Omar, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We would be happy to pass on your praise and the associated greetings to our colleagues. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Great location and organised

Catatan Tripadvisor 4.0/5

pekao Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed for 4 nights during holidays in the corner family room on the fourth floor. Hotel is well organised, all my reservation comments were considered with room allocation. Also they recognised my gold status with a letter, snacks and drink voucher. Room had everything we needed incl wine glasses and extra cushions. There was a laptop safe but no fridge. The view was unobstructed to the hills from higher floor. Windows open and aircon is working. We paid 19 euros per person for breakfast on Sunday as everything was shut. It was average quality, rosti was disappointing. Parking is right under the hotel with direct access from hotel lift. The only thing preventing me from giving it 5 stars is temperature of the water in the shower, it was lukewarm. I did not mind it in the summer but it would be an issue in colder months. We would return as we felt safe, looked after and location is great. Much better suited for our needs than Mercure Panorama was 2 years ago.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We will have your concerns and suggestions for improvement checked immediately. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

No services available.

Catatan Tripadvisor 2.0/5

V1745NGgeorgea Bisnis - Ulasan TripAdvisor tersertifikasi

The location is good and the room seems OK. Unfortunately the bar and restaurant has been closed. No room service is available. Normally when an establishment isn't able to offer the services that are advertised, they would offer a reduction in price or at least offer to do something to please the customer. Unfortunately, not in this case. I asked for an iron and ironing board to be brought up to the room. They have one but they won't bring it to the room. I have to go and get it myself. I understand that we are in a pandemic but as they are not providing what was offered, they should do something about it.

Dear guest, many thanks for leaving your thoughts on here. We were happy to read about your experiences. Unfortunatelly you were not satisfied with our service. We can understand this and would like to apologize for this. However, this is not due to "not wanting", it is much more an effect of the staff shortage in all areas of the hotel. We very much hope for your understanding. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Convenient location, comfortable stay

Catatan Tripadvisor 4.0/5

Paulokla Couples - Ulasan TripAdvisor tersertifikasi

Good points: Clean and spacious room with air conditioning. Close to restaurants and shops Possibility to open the window for ventilation Good choice at breakfast Bad point: No mini fridge in the room

Dear Paulokla, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.277 ulasan 9.4/10 Lokasi
  • 1.250 ulasan 7.7/10 Kamar
  • 1.025 ulasan 9.1/10 Pelayanan
  • 12 ulasan 8.1/10 Internet
  • 789 ulasan 8.8/10 Sarapan
  • 497 ulasan 7.3/10 Kebersihan
  • 228 ulasan 4.7/10 Kesepadanan nilai

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