Mercure Hotel Berlin City West bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 720 ulasan

Mercure Hotel Berlin City West - Image 1
Mercure Hotel Berlin City West - Image 2
Mercure Hotel Berlin City West - Image 3
Mercure Hotel Berlin City West - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • 119 kamar nyaman

  • 8 ruang acara dan pertemuan kerja yang modern dengan pencahayaan alami di lantai dasar

  • Toko Kukime di lobi menawarkan minuman dingin, kopi spesialti, camilan, dan es krim

  • Teras indah dan tenang dengan kolam renang luar ruangan

  • Akses mudah ke transportasi umum, bandara BER, dan jalan raya

Akomodasi kami

Lokasi hotel

Mercure Hotel Berlin City West

Ohmstrasse 4-6
13629 BERLIN
Jerman

GPS:52.536032, 13.273297

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

WEINLOUNGE

Harap diketahui bahwa restoran kami saat ini tutup.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  3.8/5  720 ulasan

Peringkat TripAdvisor  4.0/5  678 ulasan

Overall OK stay. A good average.

Catatan Tripadvisor 3.0/5

Rihaala Ulasan TripAdvisor tersertifikasi

Being close to a metro stop, parking, and price were our main drivers to choose this hotel, and it lived up to all of them. Additionally, the staff was very nice and service oriented. The facilities themselves did though appear somewhat aged carpet at the room entrance was bulging, and bathroom light came on in 3 different tempi, as the mirror light was old. The one big turn-off was though that there was staining on the wall next to the toilet, which made the bathroom seem uncleaned, which there was no other indication for. Additionally, and old pet-peave of mine. We are the type of guests, who are happy to re-use our towels for more than one day. So, we always hang up the towels, but coming back into the room we are not able to see, whether our towels were replaced, beause they are neatly folded. -How does that align with the policy of not changing the towels?

Dear guest, thank you very much for your positive rating and your kind feedback. Please be assured that we have immediately contacted external housekeeping. The foreman sensitized the employees. We thank you for your valuable information, this is the only way we can continually improve our service. We wish you all the best and look forward to welcoming you again. Warm greetings from Berlin.

Dated and description dosent match in any way.

Catatan Tripadvisor 1.0/5

Flemming Kjer B... A Couples - Ulasan TripAdvisor tersertifikasi

We booked a suite, was just staying for one night to attend a concert nearby. In the description of the room it says a lot of super cool stuff about the room/suite, I guess it’s another room you’re describing. An example you write that it’s with an VIP bathroom with bathrobes… only linen in the bathroom was very thin worn out towels. We arrived one hour before normal checkin, as we had done the checkin on the Accor app, and was presented with the opportunity to chose when we arrived and therefore we hoped that our room would be ready one hour before. But sadly no.. we weren’t event asked if we would like to use the luggage room while we had to leave and come back. The hotel and rooms are quite dated, and to be honest a little more sufficient cleaning and smiling service could make up for some of that. My pictures are showing you the vip bathroom, everything that had been white once had now by the help of many years now turned yellow. Please note the disgusting toilet seat. WiFi not working in most of hotel and certainly not in the room.

Not 4 star!

Catatan Tripadvisor 2.0/5

Whitetower1 Bisnis - Ulasan TripAdvisor tersertifikasi

The Mercure Berlin West is not a 4 star hotel more like a 3 star. Many of the claimed features listed either don’t exist or aren’t working. For instance there is no restaurant only a breakfast room. No minibar, the pool is drained and I never saw the bar open. The internet is poor dropping in and out. The worst experience is the hotel was overheated from an unidentifiable source requiring me to keep my window open all night despite the traffic noise and noise from nearby buildings. The tv had limited channels in non German language and the bed was uncomfortable. The staff were very good and the hotel is very clean the only two positives.

Great value stay, quiet area next to U-Bahn station

Catatan Tripadvisor 4.0/5

SimonB1980 Ulasan TripAdvisor tersertifikasi

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.

Dear Simon, thank you very much for your detailed words and your very positive review. :-) We look forward to welcoming you again in our house. Until then we wish you all the best. Many greetings from Berlin.

This is a scam!

Catatan Tripadvisor 1.0/5

Camper673582 Ulasan TripAdvisor tersertifikasi

. I cannot sleep because the room is too hot and it smells bad. I informed the staff about the smell yesterday but the problem has not gone away. There is no way to regulate the temperature in the room so I cannot sleep. With the window open, the traffic started at 4am and woke me up, so now I have lost a night’s sleep. The carpet in this room is clearly very old, and it looks very dirty. The shower curtain is old and yellowed. The sink and shower drain way too slowly so that it is an unsanitary and unhealthy bathroom. ADDITIONALLY, we did not have ANY internet in the room, which is very inconvenient and led to me incurring extra costs with the use of my mobile data. If you sell such a room, it should be at a GREATLY reduced price. However, my advice would be to renovate this room and get things working properly. I will give the hotel a very bad rating because of this experience, and I may also report the hotel to health officials because the room smelled moldy and the drainage system in the bathroom is UNSANITARY. This is NOT a fourstar hotel. I would give it max 1 star

Dear guest, we have already communicated via email and told you that we are very sorry that you were not satisfied with your room. We wish you all the best. With kind regards Astrid Schaffer

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 596 ulasan 8.8/10 Lokasi
  • 1.021 ulasan 4.4/10 Kamar
  • 777 ulasan 8.4/10 Pelayanan
  • 41 ulasan 3.6/10 Internet
  • 544 ulasan 3.4/10 Kebersihan
  • 484 ulasan 7.7/10 Sarapan
  • 426 ulasan 4.4/10 Kenyamanan
  • 334 ulasan 3/10 Suasana

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