Novotel Lyon Bron Eurexpo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.568 ulasan

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Novotel Lyon Bron Eurexpo - Image 1
Novotel Lyon Bron Eurexpo - Image 2
Novotel Lyon Bron Eurexpo - Image 3
Novotel Lyon Bron Eurexpo - Image 4
260 Avenue Jean Monnet, 69500 BRON, France

Deskripsi

Keistimewaan hotel

  • Outdoor swimming pool included in rate

  • Outdoor areas including pétanque, ping pong and children's playground

  • Gourmet Bron restaurant with large sunny terrace

  • Restaurant open from 6pm on summer weekends

  • Free private and secure car park

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Lokasi hotel

Novotel Lyon Bron Eurexpo

260 Avenue Jean Monnet
69500 BRON
France

GPS:45.72512, 4.929742

Telepon
Fax +33 4 72 15 09 09

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Gourmet Bron - Brasserie Maison

A modern interpretation of the traditional French brasserie. Lively at all times of day, our restaurant offers simple, high-quality gourmet cuisine with regional influences in a relaxed setting with an open kitchen.

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Peringkat ALL  4.1/5  1.568 ulasan

Peringkat TripAdvisor  3.5/5  1.167 ulasan

The 3rd and 4th stars are bogus...

Catatan Tripadvisor 2.0/5

Fonzie2K Ulasan TripAdvisor tersertifikasi

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Catatan tamu Avis 1.0/5

Max Bisnis - Ulasan terverifikasi ALL

Perturbante!

Bonjour Mr A. , Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je ne manquerais pas de faire remonter les différents points au services concernés afin d'y apporter une amélioration. Nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Bonne journée, Eva NICOLET Responsable hébergement

Good value, great atmosphere.

Catatan Tripadvisor 4.0/5

Kitson1974 Keluarga - Ulasan TripAdvisor tersertifikasi

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

Catatan Tripadvisor 1.0/5

foxycoppull Bisnis - Ulasan TripAdvisor tersertifikasi

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

Very Good!

Catatan Tripadvisor 5.0/5

Inspire65912136205 Bisnis - Ulasan TripAdvisor tersertifikasi

Nothing to say. Service always nice from arrival to departure. I'd the feeling to be the guest in center of attentions. If I had to mention a dark point it should be someting minor for me : please propose Ham et casual cheese in slice for Breakfast;

Dear Inspire, It is with great pleasure that we receive your positive opinion and your compliments, we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 273 ulasan 8.5/10 Lokasi
  • 874 ulasan 6/10 Kamar
  • 783 ulasan 8.2/10 Pelayanan
  • 10 ulasan 7.1/10 Internet
  • 452 ulasan 7.3/10 Sarapan
  • 301 ulasan 5.9/10 Kebersihan

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