Hotel Mercure Paris Montmartre Sacré-Coeur bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.021 ulasan

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Hotel Mercure Paris Montmartre Sacré-Coeur - Image 1
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 2
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 3
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 4
3 rue Caulaincourt, 75018 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Parkir mobil umum luar-ruang dan katering sederhana

  • Pemandangan monumen dan rooftop Paris yang menakjubkan dari Kamar Privilege kami

  • Dekat ke Sacré-Coeur dengan akses mudah: 2 jalur metro dalam jarak 200 meter

  • Ruang co-working Wojo dan pusat kebugaran buka 24 jam.

  • Teras, pétanque, dan taman dengan pemandangan rooftop Paris yang memukau

Akomodasi kami

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Lokasi hotel

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 PARIS
Prancis

GPS:48.885048, 2.329923

Telepon
Fax +33 1 44 69 70 71

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LE SPEAKART BAR

Bersantai di ruang terbuka bar Speak'Art di jantung Montmartre - Paris. Nikmati koktail dan sarapan siang di teras yang rindang. Tersedia penawaran à la carte sederhana.

Pesan

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Peringkat ALL  4.3/5  2.021 ulasan

Peringkat TripAdvisor  4.0/5  3.347 ulasan

Disappointing Experience for Tourist Money

Catatan Tripadvisor 1.0/5

Kami H Ulasan TripAdvisor tersertifikasi

We recently visited for a 4-day trip and purchased tickets through Prestiga. I wouldn't recommend it to anyone. Prestiga takes their cut the same day you purchase a number of nights at the hotel, and when you visit the hotel, they charge you at the reception. I bought my ticket on January 31, 2024, with a city tax of 2.5. However, on the first day, they charged me 8.5. When I asked for an explanation, they said the rates changed in 2024 and I had purchased the tickets the previous year. Even though I showed proof of purchasing the tickets on January 31st, Mehdi, their receptionist, said, "Unfortunately, we can't do anything." I ended up paying an extra 70 Euros for two people for 3 nights, which left me very dissatisfied. During our stay, the room was uncomfortably cold. I repeatedly asked the reception three times for assistance, and each time they assured me that they would send their technician. It wasn't until the second day that their technician arrived and fixed the ventilation. Unfortunately, by then, my child had fallen ill from the first day, feeling miserable and down for the entire trip. This added to the disappointment of our experience.

Nightmare support experience

Catatan Tripadvisor 1.0/5

307erikj Ulasan TripAdvisor tersertifikasi

Absolute lack of empathy mixed with comical incompetence. Avoid this place! We stayed here a few nights in April and left a very important medical device in the room by accident. We have tried contacting them an hour after checkout to see if we can pick it up / have them send it. After a day of not picking up, when they finally answer: they confirmed that they have our item and told us to send an email about it with pre-authorization so that they can ship it. This sounded like the end of the story, but unfortunately it still isn't. Since then we've spent more than half a month begging them to send the item or respond to the email, but they're ignoring both the emails and the phone calls. The few times we actually do get through to them (this requires constant call attempts for several hours) they either mention that "oh yes we will look at the emails" then hang up without helping, or don't even bother with that and say "please wait a minute" then hang up on us after being on hold for 10 minutes. Now it got to the point that they just hang up on us after the first word. These people are scammers. We also stressed that this is an important medical device but it doesn't seem to matter. You can expect a lot better customer service from most 2 star hotels than this place, avoid supporting them.

Great hotel in an excellent location

Catatan Tripadvisor 4.0/5

Shaun M Ulasan TripAdvisor tersertifikasi

If you plan to do tourist activities around Paris this is a superb hotel - the location is 2 minute walk from the nearest Metro and you can also easily walk to a lot of points of interest. Staff were very friendly and helpful throughout our stay. Room was nice with a great view of Sacré Coeur. The toilet being in a different room to the wash basin seemed strange to me as a British tourist and the shower didn’t always stay at a consistent temperature. Neither had much of an impact on my stay. Also other British tourists are advised to bring their own mini-milk sachets as the rooms don’t have any and the staff seemed quite confused when we asked for them - we had to get a glass of milk from the restaurant and store it in our fridge. Again not a big deal but worth thinking about!

Great location and facilities but bedrooms need more TLC

Catatan Tripadvisor 3.0/5

KTek Ulasan TripAdvisor tersertifikasi

Amazing view of the Eiffel Tower from our room on the 9th floor. Location is great ( lots of nice restaurants if you turn left out of the hotel and walk 5 mins up the hill OR on the Rue de Clichy. Communal areas are lovely as are the facilities ie the water filling station and wonderful selection for breakfast. However, the bedrooms need some TLC. The shower was awful ( on a handle so would either face the wall or shower screen, not you!) so we resorted to the bath. Carpets also added the the feel that the room was tired.

Great hotel in great location

Catatan Tripadvisor 4.0/5

Richard M Keluarga - Ulasan TripAdvisor tersertifikasi

Very easy to arrange visit to this hotel. Very clean. Good sized room. Fantastic breakfast with lots of choices each morning. Air conditioning could be improved around the hotel. Hotel is in great location with easy access to Metro. Lots of good restaurants and bars near the hotel!

Dear, Thank you for sharing your experience at Mercure Paris Montmartre! We're thrilled to hear that you enjoyed your stay and found our hotel to be in a great location with easy access to the Metro. It's wonderful to know that you appreciated the cleanliness of your room and the fantastic breakfast options we offer each morning. We appreciate your feedback regarding the air conditioning, and we will certainly look into how we can improve this aspect of our facilities for our guests' comfort. We're glad you had a positive experience arranging your visit and that you found plenty of dining options nearby. Should your travels bring you back to Paris, we'd love to welcome you again at Mercure Paris Montmartre. Thank you for choosing to stay with us! Best regards, Abdoulaye Quality Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.244 ulasan 9.6/10 Lokasi
  • 1.686 ulasan 7.4/10 Kamar
  • 1.823 ulasan 8.4/10 Pelayanan
  • 16 ulasan 7.9/10 Internet
  • 856 ulasan 8.3/10 Sarapan
  • 625 ulasan 7.4/10 Kebersihan

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