Hotel Mercure Auxerre Autoroute du Soleil bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 781 ulasan

Hotel Mercure Auxerre Autoroute du Soleil - Image 1
Hotel Mercure Auxerre Autoroute du Soleil - Image 2
Hotel Mercure Auxerre Autoroute du Soleil - Image 3
Hotel Mercure Auxerre Autoroute du Soleil - Image 4

Deskripsi

Keistimewaan hotel

  • Easy access from the A6 highway

  • Large terrace, swimming pool and park

  • Free private car park

  • 47-in (120-cm) TV, beIN Sports channels

  • Family Rooms

Akomodasi kami

Lokasi hotel

Hotel Mercure Auxerre Autoroute du Soleil

Route nationale 6, lieu dit "le chaumois"
89380 APPOIGNY
France

GPS:47.852896, 3.543895

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE CHAUMOIS

Traditional Burgundy cuisine. On sunny days, dine on the poolside terrace in a green, leafy park.

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Cari tahu selengkapnya

Peringkat ALL  3.8/5  781 ulasan

Peringkat TripAdvisor  3.5/5  669 ulasan

Tired old hotel but good location

Catatan Tripadvisor 2.0/5

7leon Keluarga - Ulasan TripAdvisor tersertifikasi

Great location - very dilapidated areas and rooms. Seemed a number of people travelling with dogs which was probably useful. However the common areas, pavements and rooms were very tired and unacceptable. The cost was reasonable but it’s unacceptably knackered out to use an English term

never again

Catatan Tripadvisor 2.0/5

Theo P Ulasan TripAdvisor tersertifikasi

On a stopover from the Atlantic Coast going eastwards, we choose this hotel on the basis of location and Accor-own descriptions. The daytime staff was friendly and helpful after a mishap (we had accidentally made a reservation for a year later!) and check-in was fine.. The menu choice for dinner is small but good and the food is good. But then: 1. The "Do not disturb" card for the door missing in the room, no card at the reception where they offered to bring one to the room. This never happened!, 2. The rooms have stains on the floor, and several bulidings are blocked due to apparently very necessary renovations and the beds (!!!) have matresses which are as old as the buildings which are nice but probably from the 80-ies. One feels the metal springs with every movement and one rollls into the middle of the bed due to the poor quality of the worn out mattresses. The bathroom has an elctric heater of the 80-ies with unbearable noise! 3. The breakfast is of poor quality as well (scrambled eggs of courseare made from something like egg beater in the tetra pack but then watery due to lack of cooking or heating up with no taste at all!). OK: local cheeses and salami, organic yoghurt... some fruits, but nothing really special. Positive to mention the automatic machine with "Espresso ristretto" as a choice and usually friendly personnel. Bot all in all a miserable relationship between (poor) quality and (high) price. That is the reason for "Never again!).

Very old hotel

Catatan Tripadvisor 1.0/5

507ceese Bisnis - Ulasan TripAdvisor tersertifikasi

I have a platinum card of Accor, but I never saw an old hotel like this. It is a very old motel in fact. You have to go out of the hotel reception, enter an old building and climb the stairs (no elevator). The room is old with very outdated and old beds and a small desk were you can not work. The curtains does not close and in two beds you will tap your head, as it is too low. I never wrote a review, but in this case I have to warn people.

Thank you for taking the time to write to us following your stay at Hôtel Mercure Auxerre. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Nicolas Betsy Director

Disappointed

Catatan Tripadvisor 2.0/5

ianhanna68 Couples - Ulasan TripAdvisor tersertifikasi

During our 3 night stay our room was not serviced. The pool had no sun canopies, and many of the sun beds were torn and unusable. The price of a beer was €10, and breakfast €18 per person. Far too expensive. The place needs a lot of updating. There were dirty dishes in the hallway outside our room which weren’t cleared up for two days. Unacceptable.

Hello I'm really sorry, and I can apologize for yours holidays. When you're unhappy, come and tell us at the front desk, so that we can make your stay comfortable. Regards

Very friendly staff, hotel needs tlc

Catatan Tripadvisor 3.0/5

Dutch-Mikey Couples - Ulasan TripAdvisor tersertifikasi

The hotel is off the beaten track but nicely done. It’s old and it’s apparent. Staff are very friendly and will help in any way they can. They are very pet friendly, and even have a Dog Bar … Food is quite good and well prepared. You can park your car in front of your room/bungalow.

Dear Sir, Many thanks for your kind feedback. I am happy o confirm that beyond tlc, a complete renovation is underway. Kind regards Stéphane Fagez Directeur

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 163 ulasan 9.1/10 Lokasi
  • 492 ulasan 5.2/10 Kamar
  • 409 ulasan 8.5/10 Pelayanan
  • 8 ulasan 2.6/10 Internet
  • 184 ulasan 5.4/10 Suasana
  • 148 ulasan 6.7/10 Sarapan
  • 139 ulasan 4/10 Kebersihan
  • 18 ulasan 4/10 Minuman

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