巴黎法布格索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,843 评论

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15, rue Boissy d'Anglas, 75008 巴黎, 法国

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酒店其他优惠

  • 已获得必维国际检验集团 ALLSAFE 认证

  • 靠近久负盛名的博物馆：卢浮宫、奥赛、橘园、大皇宫和小皇宫

  • 沉浸在巴黎市中心

  • 时尚迷人、不容错过的约会之地

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酒店位置

巴黎法布格索菲特酒店

15, rue Boissy d'Anglas
75008 巴黎
法国

GPS:48.868528, 2.321506

电话
传真 +33 1 44 94 14 28

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

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ALL 评级  4.7/5  1,843 评论

TripAdvisor 评级  4.5/5  1,406 评论

卓越奖 2024

Hotel Needs A Thorough Clean, Stay Away

Tripadvisor 评级 1.0/5

nteam_newyork 经 TripAdvisor 认证的评论

Perfect location near Place de la Concorde and shopping on Rue Saint-Honore. Pretty, though compact, rooms. Professional front desk staff. Friendly and attentive restaurant staff. Breakfast buffet w/ fresh squeezed orange and other juices, but unremarkable options for fresh fruit, cheese, pastries. The huge problem at Sofitel Le Faubourg is cleanliness or rather the lack thereof. Our bathroom — the shower, walls, sink, toilet, floor, and hair dryer — had not been properly cleaned in a very, very long time. This clearly was not a one off, isolated, housekeeping's having a bad day thing. We honestly dreaded taking a shower. There was a dirty ring and staining around the sink, and a pattern of aging stains in the shower. The toilet seat was broken and the bathroom floor soiled. In the room, the scuff marks were everywhere and all the doors were visibly dirty. And this was our second room -- we asked to be moved out of the first one because the shower rod was broken and the shower unclean (visible organic matter). Difficult to believe that this was bad luck with 2 separate luxury rooms, the hotel clearly has a housekeeping and maintenance problem. There were a few additional, lesser issues. The main lobby is beautiful, but the guest elevators and room floors look tired and in need of updating. There is a large, active construction site next door that is not mentioned on the hotel website or by the staff. We were also right above the Buddha-Bar Paris, a club that stays open very late. We live in NYC and city noises generally don’t bother us, but the construction and/or club noise woke us up every night. Also, the main hotel entrance is through Rue Boissy d’Anglas, which is ramped off and guarded (US Embassy?). You can drive through only if your name matches the guest list, which means that an Uber cannot pick you up at the hotel and you must meet them somewhere in the vicinity – rain or shine, luggage or not. Again, no mention of this on the hotel's website. Our 3 nights here were ruined and we certainly did not have the "extraordinary and luxurious experience" that Sofitel Le Faubourg advertises and charges for. A generous rating for this property would be 2* -- all else aside, cleanliness simply cannot be an issue at a luxury hotel.

Stay here!

Tripadvisor 评级 5.0/5

lindseyblades 经 TripAdvisor 认证的评论

Amazing stay highly recommend! Very safe, clean and helpful staff! Close to everything. Breakfast is AMAZING! Wish I had purchased the breakfast package. Staff was helpful and always available. Bed is comfortable, windows open to the street. Booked last minute and never happier for it.

they made me feel like an extremely special customer

Tripadvisor 评级 5.0/5

Andrea B 经 TripAdvisor 认证的评论

spectacular service and care. Especially by Mrs. Alícia and Florência. from early check-in, upgrading my room and a delicious cappuccino while I waited. the Ladies are amazing. Breakfast is first class. Very good located Hotel . Thank you for everything.

Chère Andrea, Thank you so much for sharing your experience. We are delighted to read you had a wonderful stay with us! Your kind comments are truly a reward for our teams, and you can be sure that they are shared. It would be our pleasure to welcome you back anytime you are in Paris! Kind regards, Valentine Guest Relations

Avoid

Tripadvisor 评级 1.0/5

paulbK1954IK 经 TripAdvisor 认证的评论

Ordered breakfast for 9.00 am in the morning. It came after chasing at 9.40 am so we missed an exhibition we had booked. Phone in room didn’t connect to front desk or concierge. Had to chase for removal of dirty coffee cups and the provision of hand towels. Smug self satisfied staff. I was really disappointed given price point. Avoid.

Cher Monsieur Baker, Thank you for taking the time to share your experience with us. I would like to renew our most sincere apologies for the disappointing experience you had during your recent stay with us. Again, we would like to assure you that this is not at all the level of service we pride ourselves in delivering. I am sorry that the interactions following your feedback did not contribute to meet your expectations before your departure, and that the solutions offered were not satisfactory. We hope you were still able to enjoy the prime location of our hotel and the beautiful sights of the City of Light. It is our hope that you will give us the opportunity to welcome you again in our property, and our Guest Relations team will be delighted to personally welcome you and follow your stay to ensure you have a most seamless experience. Should you decide to trust us with your next trip to Paris, please contact us at h1295-gr3@sofitel.com and we will gladly assist you with your booking. Respectfully, Valentine Guest Relations

Great hotel but avoid so called 'duplex' rooms.

Tripadvisor 评级 4.0/5

truthtellertraveller 商务住宿 - 经 TripAdvisor 认证的评论

Excellent hotel & location, less than a minute from La Place de Concord & Hotel de Crillion & the metro & with high designer shops all around, if that's your bag. Lovely staff & breakfast room/bar. Very luxurious facilities. The big problem is that the en suite room had a downstairs sofa and seating area which made it too onerous to go down & use & so I didn't. I was told it was like a 'Parisien duplex', as if that was a virtue, which is a joke - honestly! Other than that, great hotel.

Dear Truthtellertraveller, Thank you for taking the time to share your experience with us. We are sincerely happy you enjoyed the hospitality of our teams and extensive breakfast buffet. It is also lovely to read you liked our property and its location! We are truly sorry you did not fully enjoy the layout of your room. We would love to welcome you back on a next trip to Paris, and it will be our pleasure to assist you in finding the most comfortable room for you. Please, do not hesitate to contact us at h1295-gr3@sofitel.com for your next trip! Kind regards, Valentine Guest Relations

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其他网络用户评价我们的酒店

  • 514 评论 9.7/10 位置
  • 590 评论 7.8/10 房间
  • 971 评论 9.4/10 服务
  • 267 评论 6.9/10 舒适度
  • 233 评论 8.9/10 早餐
  • 176 评论 8.5/10 食物
  • 125 评论 8/10 清洁度
  • 51 评论 9.1/10 酒吧和饮品

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