Terms & conditions

Please see each offer terms and conditions below:

Explore Bali Lombok - Terms & Conditions

Hotel room booking:
- Booking period: 01 September 2014 to 28 February 2015
- Staying period: 01 September 2014 to 30 April 2015, except Mercure Bali Legian will be starting from 15 January to 30 April 2015
- Minimum night stay may apply on selected hotels
- Rates refer to per room per night (single/twin) subject to availability and rates vary on different days & different category of rooms selected
- Booking is subject to availability of rooms allocated for the promotion. Please search for alternative date(s) if unavailable
- All reservations must be guaranteed with a credit card valid at the date of the start of your stay, unless otherwise specified.
- No cancellation charge applies prior to 18:00 (local time), up to 7 days prior to arrival. Beyond that time, the first night will be charged
- This offer cannot be combined with other current offers or benefits & does not apply to groups.
- Valid at the following participating hotels in Bali and Lombok: Sofitel Bali Nusa Dua Beach Resort, Pullman Bali Legian Nirwana, The Royal Beach Seminyak Bali – MGallery Collection, Amarterra Villas Bali Nusa Dua – MGallery Collection, The Kuta Beach Heritage Hotel Bali Managed by Accor, Novotel Bali Benoa, Novotel Bali Nusa Dua, Novotel Lombok, Mercure Kuta Bali, Mercure Bali Resort Sanur, Mercure Bali Harvestland Kuta,Mercure Bali Nusa Dua and Mercure Bali Legian

Offer inclusions
- Return airport transfers
- Breakfast
- One time afternoon snacks per stay
- Unlimited WiFi Internet access

EXCLUSIVE benefits for Accor loyalty members
Prize Draw: Win a 3 days 2 nights Villa Spa Retreat at Accor Hotels for 2 persons (inclusive of daily breakfast and one time Spa treatment)

- 6 prizes to be won and the winners will be selected randomly based on materialized bookings made between 01 September 2014 and 28 February 2015 for stays between 01 September 2014 and 30 April 2015
- The Prize is valid for redemption from 05 January to 31 December 2015
- The validity of prize (gift voucher) cannot be extended and terms and conditions of voucher are non-negotiable
- The winner is advised to make advance reservation to avoid black-out dates
- The winner will be notified by email prior to their arrival date and will receive their prize upon check-in
- The winners are responsible to make their own arrangement from home to place of destination
- The prize cannot be replaced if lost or stolen
- The prize is non-transferable, non-refundable and cannot be exchanged into cash or credit at any time
- By accepting the prize, each winner grants Accor the right to his/her name, photo, and/or likeness for any advertising and/or promotional purposes without further compensation or permission unless prohibited by law
- The winner will be announced (names posted) through hotels' social media pages & websites between 01 September 2014 and 30 April 2015
- Black-out dates apply.

Accor Advantage Plus members’ discount
Accor Advantage Plus members get additional 15% off when booking this offer. If using/combining with a Complimentary night voucher, all benefits of the "Explore Bali Lombok" offer will be void


Explore Malaysia - Terms & Conditions

Hotel Room Booking:
- Booking period: 01 September 2014 to 28 February 2015
- Staying period: 01 September 2014 to 31 March 2015
- Rates refer to per room per night (single/twin) subject to availability & rates vary on different days & different category of rooms selected
- Promotion offer may not be available on certain days and during peak periods. Please search for alternative date(s) if unavailable
- Minimum 1 night stay up to 6 nights per booking
- Valid till 31 March 2015. Bookings must be made by 28 February 2015
- No cancellation charge applies up to 2 days prior to arrival. Beyond that time, the first night will be charged
- All reservations must be guaranteed with a credit card valid at the date of the start of your stay
- Valid at all participating hotels in Malaysia: Pullman Kuala Lumpur Bangsar, Pullman Putrajaya Lakeside, Pullman Kuching, Novotel Kuala Lumpur City Centre, ibis Styles Kuala Lumpur Fraser Business Park, ibis Styles Ipoh and ibis Styles Sandakan Waterfront.

Offer Inclusions:
- Buffet Breakfast
- WiFi
- F&B Voucher worth MYR50.00nett per stay at a minimum spend of MYR100 per stay (at all hotels) or Spa voucher (at Pullman only except Pullman Kuala Lumpur Bangsar)

Malaysia “Explore Malaysia” Promotion:
- Receive an F&B voucher worth MYR50.00nett (redeemable at minimum spend of MYR100.00nett upon check-in) at all hotels or a Spa voucher (at Pullman only except Pullman Kuala Lumpur Bangsar) valid during stay.
- Vouchers are not valid and cannot be accumulated with any other promotions, vouchers, discount cards, Le Club Accorhotels, Advantage Plus etc.
- Valid for bookings in Malaysia only, when you stay in Pullman Kuala Lumpur Bangsar, Pullman Putrajaya Lakeside, Pullman Kuching, Novotel Kuala Lumpur City Centre, ibis Styles Kuala Lumpur Fraser Business Park, ibis Styles Ipoh and ibis Styles Sandakan Waterfront.

EXCLUSIVE benefits for loyalty members
Monthly Prize Draw: Members stand a chance to Win a Villa Spa Retreat at Accor Hotels.
- 6 prizes to be won for stays between 1 September 2015 and 31 March 2015.
- One (1) Prize Winner will be selected monthly based on bookings made between 1 September 2015 and 31 March 2015.
- Prizes are inclusive of a Villa Retreat in Accor hotels inclusive of Breakfast and Spa treatment for 2 persons.
- The Prize is valid for redemption from 05 January to 31 December 2015.
- The winner is advised to make advance reservation to avoid black-out dates.
- The Monthly Winner will be notified via email prior to their arrival date.
- The winners will receive their prize upon check-in or during stay
- The prizes are non-transferable, non-refundable and non-exchangeable for cash.
- Each monthly winner will be announced through hotels' social media pages & websites between 01 September 2014 and 31 March 2015.
- By accepting the prize, each winner grants Accor the right to his/her name, photo, and/or likeness for any advertising and/or promotional purposes without further compensation or permission unless prohibited by law.

Le Club Accorhotels Terms & Conditions:
1. General Le Club Accorhotels terms and conditions apply to the “Explore Malaysia - Win a Villa Spa Retreat at Accor Hotels” offer.
2. This offer is valid for every stay with an arrival date between 01 September 2014 and 31 March 2015 for stays booked on the "Explore Malaysia" rate between 01 September 2014 and 28 February 2015.
3. You must book your “Explore Malaysia" stay ahead of time on-line (on accorhotels.com or websites of participating brands) or via call centers to benefit from this offer.
6. You must provide your loyalty card number or member number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
7. Reservations that include several rooms covered by the same member during his or her stay are only counted as one stay.
8. This offer may not be combined with other current offers or advantages and does not apply to groups.
9. This offer is subject to availability. General sales terms and conditions apply for reserved public rates specific to each hotel.

Accor Advantage Plus members’ discount
Accor Advantage Plus members get additional 15% off Public Rate. If using the Complimentary night voucher, all benefits of the "Explore Malaysia" offer will be void.


Explore Singapore - Terms & Conditions

Hotel Booking Room
Booking Period: 01 September 2014 - 28 February 2015
Staying Period: 01 September 2014 - 31 March 2015

Participating hotels:
Grand Mercure Roxy Singapore, Novotel Singapore Clarke Quay, ibis Singapore on Bencoolen, ibis Singapore Novena, Sofitel So Singapore, The Singapore Resort & Spa Sentosa managed by Accor.

Offer inclusions
- Buffet Breakfast
- Unlimited in-room Wi-Fi

EXCLUSIVE benefit for Le Club Accorhotels members (Join Le Club Accorhotels free prior to booking http://bit.ly/JoinLCAH & Win a Villa Spa Retreat!):
Monthly Prize Draw: Members stand a chance to Win a Villa Spa Retreat at Accor Hotels.

- 6 prizes to be won for stays between 01 September 2015 and 31 March 2015.
- One (1) Prize Winner will be selected monthly based on bookings made between 01 September 2015 and 31 March 2015.
- Prizes are inclusive of a Villa Retreat in Accor hotels inclusive of breakfast and Spa treatment for 2 persons.
- The Prize is valid for redemption from 05 January to 31 December 2015.
- The winner is advised to make advance reservation to avoid black-out dates.
- The Monthly Winner will be notified via email prior to their arrival date.
- The winners will receive their prize upon check-in or during stay
- The prizes are non-transferable, non-refundable and non-exchangeable for cash.
- The winner’s name will be posted on all hotels’ Facebook pages and hotel website each month between between 01 September 2015 and 31 March 2015.
- By accepting the prize, each winner grants Accor the right to his/her name, photo, and/or likeness for any advertising and/or promotional purposes without further compensation or permission unless prohibited by law.

Sales conditions

- Prepaid. No changes and no cancellations.
- Minimum night stay may apply on selected dates, at selected hotels.
- This offer is subject to availability and does not apply to groups.
- Offer subject to change at any time
- Offer inclusions subject to change at any time
- Booking is subject to availability of rooms allocated for the promotion. Please search for alternative date(s) if unavailable.
- A valid credit card number is necessary to qualify for this promotion.
- Full amount of stay is payable in advance by credit card at booking time. The total amount due will be debited and not refundable, even if the booking is cancelled or modified.
- This offer cannot be combined with other current offers or benefits.

Children policy
- Ibis Singapore Novena & ibis Singapore on Bencoolen: Accommodation free of charge for 1 child under 12 years, sharing parents' room with existing bedding. No extra bed is available and baby cot is subject to availability upon request. Breakfast is free for children below 6 years and half price children between 6 -12 years.
- Novotel Singapore Clarke Quay: Accommodation and buffet breakfast are free for 2 children under 16 years sharing parent’s room with existing bedding. On request Extra bed available on chargeable basis.
- Grand Mercure Roxy Singapore: Additional special terms for children: Accommodation and breakfast are free for 2 children under 12 years sharing parents' room. One complimentary rollaway for child under 12 years of age with 2nd child sharing existing bed. Only 1 rollaway bed per room and are subject to availability.
Other hotel terms and conditions apply. Please check hotel terms and conditions at time of booking.

Accor Advantage Plus members’ discount
Accor Advantage Plus members get additional 15% off.
If using the Accor Advantage Plus complimentary night voucher, all benefits of the Explore Singapore offer will be void

Other hotel terms & conditions apply. Please check hotel terms & conditions at time of booking.