Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,318 reviews

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204 Rachadapisek Road, Huai Khwang, 10320 BANGKOK, Thailand

Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huai Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,318 reviews

TripAdvisor Rating  4.5/5  1,772 reviews

Certificate of excellence 2024

Extremely comfortable

Customer review rating 5.0/5

Kingsley Solo - Confirmed reviews ALL

Beautiful hotel. Read a lot of reviews that the hotel is old which gave the impression that it was unkept and unpleasant to stay in. The experience was completely opposite. First impression was the impressive lobby and very clean and spacious rooms. Secondly even though located on a very busy street, the room was extremely quiet and the AC worked very well on a hot April Bangkok. Service was also excellent and located right next to a MRT station. Plenty of restaurants just 5 minutes walk away (Somboon, Mala hotpot) and 10mins walk away from the famous hwaihuang street eatery.

Dear Kingsley C., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. I am elated to learn that you had enjoyed the stay with us and overall experience met your expectation. Feedback like yours serves exactly as the encouragement in order for us to escalate the level of service satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Inconsistent Arrangement

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Taking deposit after paying the entire stay amount during check in, and causing myself not having any cash on hand.

Good Breakfast and good location

Customer review rating 4.0/5

Ricky Business - Confirmed reviews ALL

Was on business trip and stay this hotel for the first time. It is near the MRT train and the hotel has very good breakfast. Location is good as it has night market nearby, drinking place and near the train station. Very convenient

Dear Mr. Aw W., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Quaint but enhancements needed

TripAdvisor rating 4.0/5

law t TripAdvisor review

The service is pleasant and consistent with staff members who go all out to assist guests. The facade of the hotel is amazing with high ceilings and majestic furnishing; albeit slight dated. The Swiss club lounge was a good respite from the sweltering heat, with sincere and accomodating team members like Khun Pimm, Khun Mon, Khun Sommon and Khun Pek (trainee). I appreciate the assistance by front office associates like Khun Bell and Duty Managers, Kenneth and Jeb, and even the executive housekeeper, Khun Jane, who constantly checks in with me on my room condition. The restaurant breakfast service was amazing and they were able to turn around seatings quickly. The bar was a pleasant place to have a nice drink and/or snack and Khun Ram was great at recommending menu selections. Certainly, I spent considerable time at the spa and Khun Poy and my therapist, Khun Nadia were ever so amicable and helpful. A recurring issue which the hotel management must address would be the smoking and etiquette within the premises by mainland Chinese guests. They are also seen removing their shoes and placing their feet on tables and bantering loudly across the hall. First, stricter enforcement is needed. People were observed smoking right at the hotel foyer on the steps and staff do nothing about it. Second, the aircon vent system needs to be upgraded. The smoke could be coming from anywhere and it's challenging to detect which room/guest is responsible. Clearly, there are no smoke detectors in the rooms or they are simply not sensitive enough. I regret that I will be taking my business elsewhere the next time I visit Bangkok. Other hotels appear to come down hard on noise disturbances, improper etiquette and smoking. This property seems to be too flexible and lenient in its approach. Sam Jay Yeo (Dr.) Accor Live Limitless (Diamond) Singapore

Max front desk and Indian chef is the best

Customer review rating 5.0/5

Yulia Business - Confirmed reviews ALL

Very comforatable stay and very clean Max is very kind and has excellent skills to work on all request.

Dear Mr. K., Greetings from Swissôtel Bangkok Ratchada Thank you very much for taking the time to share your experience during your stay at Swissôtel Bangkok Ratchada, and the compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We are happy to create a memorable stay for you. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

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Other web-users rate our hotel

  • 1,231 reviews 9.2/10 Location
  • 1,357 reviews 7.4/10 Room
  • 1,676 reviews 8.8/10 Service
  • 21 reviews 6.9/10 WiFi
  • 606 reviews 8.9/10 Breakfast
  • 573 reviews 8.1/10 Cleanliness
  • 173 reviews 9.8/10 Wellness Area
  • 154 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.