Swissôtel Foshan 5 stars

Customer review rating (ALL Rating) 4.5/5 219 reviews

Swissôtel Foshan - Image 1
Swissôtel Foshan - Image 2
Swissôtel Foshan - Image 3
Swissôtel Foshan - Image 4

Description

Hotel extras

  • Labelled ALLSAFE

  • Landmark 5-star hotel with inspiring views of Chancheng District

  • Conveniently located between Foshan’s commercial and financial centres

  • A short walk to Zumiao Temple and Zumiao metro station

  • Touch Spa with signature treatments, high-tech gym and rooftop pool

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Swissôtel Foshan

1 Chengmen Tou West Road, Guangdong
528000 FOSHAN
China

GPS:23.0266268, 113.1048296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  219 reviews

TripAdvisor Rating  4.5/5  965 reviews

Amazing stay with Swissotel Foshan

Customer review rating 5.0/5

James Families - Confirmed reviews ALL

My family and I had a wonderful stay with Swissotel Foshan. the breakfast was amazing and staff was attentive.

Very Good Stay

Customer review rating 5.0/5

Kin S. L. Couples - Confirmed reviews ALL

I have stayed in Swissotel Foshan before and I never get disappointed with our stay. Concierge Fred Yang met us at the front door and escorted us to check-in at the Front Office. He assisted us by asking for our passports since there is a queue. He tried to assist Ms Ella Lian to expedite our check-in procedure. When Ms. Ella Lian is available to handle our check-in, it was very smooth and prompt. After that together with Concierge Fred and Ms Ella, they assist us to our room. We are really honoured and appreciative with the service that they have given to us. In the evening, we went up to their Executive Lounge and realised that we can enjoy their Dinner Buffet for Free as a Elite Member. this is just unbelievable and really very appreciative to Swissotel Management to really take care of us to this extend. The dinner is really very good and I happened to meet the fantastic Chef. He is Chef Owen Liang. Mind me, he is really good and friendly. you can observe that he handle his task with confidence. Actually my main travel plan is only on FOOD. May it from Breakfasts to Lounge Food or Restaurant Dinner, good experience Chef play a major part. I met an French Executive Chef in one of the Asian M Gallery. Sorry I have to say that he failed. He could be good in French or western foods. But the management must realise that the Hotel is in Asia so Chinese Food should be good with the spreads. We also met Johnson Dai who really took care of us. He gave good service with a good smile. The 2 piece band, Robin and Rain played some good oldies and very entertaining. After our dinner, we went back to our room to rest. We got a shock that our room is in total darkness. WE went downstairs to seek assistance from the Front Office. Then Ms. Rose Huang came to the rescue. She accompanied us to our room and at the same time radioed the maintenance guy to go by to check the power. We found out that the circuit breaker tripped due to one of the bulbs busted. After a deep thought I intended to take up Ms. Rose offer of changing room. I am afraid that half way through my sleep, it might tripped again as it is too let to repair by changing the bulb. Ms Rose Huang is so sweet to change our room to their Suite Room. the room is clean and comfortable. WE love the location of the Hotel and at the same time love the staff working in Swissotel Foshan. Definitely we will be back to stay with them again. Very Very Good Stay.

Dear Mr. L., Thank you for choosing to stay with us at Swissôtel Foshan again and given us such a good evaluation. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Customer review rating 4.5/5

Philip K. Business - Confirmed reviews ALL

received good service and support during the stay

Dear Mr. K., Thank you for your choosing. We are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

everything is fine but the mattress

Customer review rating 3.0/5

David C. Business - Confirmed reviews ALL

the mattress is way too tough and feel like a very low budget motel quality.

Dear Mr. Q., Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time from your busy schedule to share your stay experience with us. And please accept my apologies that due to the mattress you felt too hard to impact your stay experience. Actually, we have soft mattress service. We've marked down your preference in in-house profile, and we would like invite you to share your preference with us during reservation or checking-in, it's our pleasure to meet your expectation with our service during your stay. If you have any issues effect your stay experience, please feel free to contact our Front Desk or Swiss Service, we would try our best to meet your expectation under the situation allowed. Once again, we look forward to your next stay with us and continuous support in the near future. Warm greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Everything very good

Customer review rating 5.0/5

Stephan Solo - Confirmed reviews ALL

The staff of the hotel was great, from the reception, service and kitchen (I had the hot pot, it was great). Facilities were in good condition, everything spot on clean. They had a great band for entertainment, the singers Robine and Rein were creating very good mood and were the highlight of the overall excellent stay. Many thanks!

Dear Mr. D., We very much appreciate your comments regarding your stay at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. And it's my honor to ready the appreciation on our team member Robine and Rein who provided impressed service to you. Of course they will get her award on her great effort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestion. We've marked down it and reflect to the management team. Once again, we look forward to your next stay with us and continuous support in the near future. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

In partnership with TripAdvisor

Other web-users rate our hotel

  • 810 reviews 9.3/10 Location
  • 1,059 reviews 8.2/10 Room
  • 1,196 reviews 8.8/10 Service
  • 15 reviews 8/10 WiFi
  • 423 reviews 8.9/10 Breakfast
  • 372 reviews 9.3/10 Cleanliness
  • 37 reviews 8/10 Bar
  • 8 reviews 9.4/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in Foshan