Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.3/5 1,207 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
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Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

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Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,207 reviews

TripAdvisor Rating  4.5/5  1,671 reviews

Certificate of excellence 2023

Great location and the hotel team are super helpful

Customer review rating 5.0/5

Ian Friends - Confirmed reviews ALL

Everything about this hotel is great. It was great to be a stones throw from everything but still benefit from a quiet room. Thanks for a great stay

Dear Ian, Thank you for your kind review. It is a pleasure to learn that you have enjoyed your stay with us! We are thrilled that the efforts of our dedicated team have been recognized and appreciated; ensuring our guests feel supported is a cornerstone of the personalized service we aim to provide. Additionally, your appreciation for the tranquility of our rooms, despite our central city location, is highly valued. It is wonderful to know that our soundproofed accommodations, featuring triple glazed windows, allowed you a peaceful retreat after a day of exploration. Thank you once again for choosing Swissotel Amsterdam, and for highlighting these aspects of your stay. We look forward to welcoming you again. Best regards, Wencke Bolsius, General Manager

Very pleasant stay

Customer review rating 4.5/5

P. Couples - Confirmed reviews ALL

Quiet and pleasant room. Very friendly staff ( desk and breakfast ). Hotel location ideal for tourism downtown. Central station at walking distance.

Dear Mrs. p., Thank you for taking the time to share your review. It is delightful to hear that you found our location ideal for exploring the downtown area and that the proximity to the Central Station added convenience to your visit. The comfort and tranquility of our rooms are aspects we take great pride in, so knowing they contributed to a pleasant stay is most gratifying. While we receive many compliments on our food offerings, we regret to hear that some dishes did not meet your expectations in terms of variety and temperature. Your valued comments will be shared with our culinary team as we continually strive for excellence in our guest experiences. Furthermore, we are thrilled that our team, especially our French-speaking staff, made a lasting impression with their friendliness and dedication to guest satisfaction. Swissôtel Amsterdam is committed to providing an exceptional stay for every guest, and it's uplifting to know that our efforts have resonated with you. We thank you once again for taking the time to provide your valuable insights. We look forward to welcoming you back. Kindest regards, Wencke Bolsius, General Manager

Perfectly Located in the Centre of Amsterdam on Dam Square.

Customer review rating 5.0/5

Simon Couples - Confirmed reviews ALL

Lovely hotel in the Centre of Amsterdam. Rooms are very clean and have everything you could want. The bathroom was excellent. Staff were extremely helpful and friendly. The buffet breakfast was delicious and plentiful with a wide range of hot and cold items. We would definitely stay here again when in Amsterdam.

Dear Mr W., Thank you for sharing this review of your time at our hotel. We are delighted to hear that you found the booking process seamless and that the recognition you received as a member of the ALL – Accor Live Limitless loyalty programme met your expectations. Your compliments on the cleanliness of our hotel and the helpfulness of our staff are especially appreciated. We will also personally share your compliments to Rob, our concierge. It is heartening to know that our central location on Dam Square contributed positively to your stay, allowing you to fully enjoy the vibrant heart of Amsterdam. Our accommodations, designed to offer comfort and convenience, seem to have met your needs, and we are glad that the bathroom facilities were to your liking. Furthermore, we take pride in our buffet breakfast, and it is rewarding to learn that you found it delicious and plentiful. We look forward to welcoming you back. Best regards, Wencke Bolsius, General Manager

Great location

Customer review rating 4.0/5

Victor Families - Confirmed reviews ALL

Quiet room despite facing the main street.

Dear Mr H., Thank you for taking the time to leave a review of your recent stay. We are delighted to hear that our central location and the tranquility of our rooms added positively to your experience at Swissôtel Amsterdam. While we understand that you found our rooms to be on the smaller side, we hope the room's design, featuring a balanced palette and contemporary style, provided a comfortable and invigorating space for your stay. Our team strives to ensure every guest feels cared for, and it is heartening to hear that the service provided by Tetiana at check-in left a lasting impression on you. We look forward to seeing you again in the future. Kind regards, Wencke Bolsius, General Manager

Customer review rating 5.0/5

Benjohn Q. Couples - Confirmed reviews ALL

Best location! Best service! Best staff!

Dear Mr. Q., Thank you so much for taking the time to write such a nice review! We are thrilled to hear that you found our location to be ideal for your visit to Amsterdam. We also take great pride in our service and it is heartening to know that our efforts resonated with you. Our dedicated team always strives to provide personalized service to ensure our guests feel well taken care of during their stay. We look forward to having the opportunity to welcome you back in the future. Best wishes, Wencke Bolsius, General Manager

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Other web-users rate our hotel

  • 1,334 reviews 9.7/10 Location
  • 1,327 reviews 6.7/10 Room
  • 1,295 reviews 8.5/10 Service
  • 17 reviews 8.8/10 WiFi
  • 495 reviews 6.6/10 Cleanliness
  • 451 reviews 6.9/10 Breakfast
  • 177 reviews 4.6/10 Amenities
  • 29 reviews 5.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.