SO/ Saint Petersburg 5 stars

Customer review rating (ALL Rating) 4.7/5 1,141 reviews

SO/ Saint Petersburg - Image 1
SO/ Saint Petersburg - Image 2
SO/ Saint Petersburg - Image 3
SO/ Saint Petersburg - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • In the center of St. Petersburg, close to the main cultural attractions

  • 4 modern conference halls, including the panoramic So Lounge

  • HI-SO terrace with amazing views of St. Isaac Cathedral and The Admiralty

  • Modern stylish lobby bar MIXO with DJ music.

  • It is possible to pay by cards of foreign banks

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

SO/ Saint Petersburg

6 Voznesenskiy Avenue
190031 SAINT PETERSBURG
Russia

GPS:59.934935, 30.308833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HI SO TERRACE

From May to September, the HI-SO terrace invites guests to admire breathtaking views of St. Isaacs and the Admiralty. In addition to impressive events with famous DJ s, it offers a high quality menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,141 reviews

TripAdvisor Rating  4.5/5  1,579 reviews

Great hotel, Amazing Upgrade

Customer review rating 5.0/5

Ahmet Business - Confirmed reviews ALL

I am satisfied the hotel location, room upgrade, welcome drink and great staff!

Dear Ahmet! We very much appreciate your warm words regarding your stay at the SO/ St. Petersburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning very convenient hotel location in the city center as well the modern comfort of the room. We will be very glad to welcome at SO/ always! Sincerely, Anastasiya Kornilova Quality and Development Manager

The worst breakfast ever

Customer review rating 3.0/5

Ilya L. Friends - Confirmed reviews ALL

In general the quality of service and responsiveness are great but the breakfast left much to be desired: the order was taken after 20 minutes of staying at the table, water and juices were forgotten to deliver and I got my coffee after 55 minutes of the initial order time and only after 3 gentle reminders. The bread and pastry left much to be desired and I believe it was cooked 1 or two days ago(

Dear Ilya! Thank you for taking the time to share your experience about staying at our hotel. We are extremely sorry about the situation with breakfast, which led to your disappointment. Please, allow me to express my sincerest apologies. Believe me, we have shared this information with our partner - Fresa's team. We sure that they are taking all the appropriate measures now to address this case and to avoid such issues in the future. We are looking forward to welcoming you again at SO/ St. Petersburg . Please do not hesitate to contact me anytime for any further questions or requirements. Sincerely hope to welcome you back at SO/ St. Petersburg ! Kind regards, Anastasiya Kornilova Quality and Training manager

Perfect stay! Ideally located, outstanding level of service, superb hospitality

Customer review rating 5.0/5

Ekaterina Couples - Confirmed reviews ALL

We were there on the New Year weekend and the same time our little honeymoon weekend)) The staff was very polite, helpful and friendly. The room is stylish and comfortable. Cleaning was nice. Spa and fitness - super.) we enjoyed it. Tasty breakfast. And also thank you for a wonderful present for our honey weekend ☺️ it was unexpected and we were so pleased)

Dear Ekaterina! Thank you for choosing SO/St. Petersburg and especially for SO/ amazing feedback about your stay in SO/ St. Petersburg. It was very valuable for us to learn that you noted the sincere interest of our talents in providing a traditionally high level of service - we will definitely share your opinion with our colleagues! We really value our regular guests and are always happy to welcome you to the unique interiors of SO/! We look forward to welcome you again at SO/St. Petersburg! Sincerely, Anastasia Kornilova Quality and Training Manager

Cozy place

Customer review rating 5.0/5

Motohiko H. Friends - Confirmed reviews ALL

5th time in 2023 Always steady and tide with soft same fragrance in building for comfortable stay to start to the end thanks

Dear Motohiko! Let me express my gratitude to you for such a high rating of your stay at SO/ St.Petersburg! We were pleased to learn that our team, inspired by the Just Say SO service philosophy, managed to meet your expectations and provide a high level of service. Your comment regarding soap will be taken into account. We are always glad to welcome you to SO/St. Petersburg! With warmest regards, Anastasiya Kornilova Training and Quality Manager

It’s good

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I've consistently enjoyed my stays at the SO Hotel in St. Petersburg, having visited over 20 times. This recent stay was pleasant overall, with a noteworthy improvement—the breakfast venue on the 8th floor provided a fantastic view, enhancing the dining experience. However, the Ala Carte breakfast had some room for improvement; the eggs benedict fell short of expectations, and the syrniki were notably dry. Despite these breakfast hiccups, the rest of the stay met my expectations. One area that could be enhanced is the room cleaning service. Due to inclement weather, there was a considerable amount of dirt inside the room, and unfortunately, the cleaning staff didn't address it adequately. Overall, a decent stay with the potential for minor improvements in breakfast quality and room cleanliness.

Dear Jelena! We very much appreciate your being our loyal guest and SO/ thankful for your comments regarding your stay at the SO/ St. Petersburg. It is always a pleasure to receive SO/ informative and inspiring feedback. We already had discussed your comments with our Heads of the Neat&Tidy and Wine&Dine Departments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to SO/ will be amazing! We are very glad to welcome you at SO/ St. Petersburg always! Sincerely, Anastasiya Kornilova Quality and Training Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 253 reviews 9.2/10 Location
  • 394 reviews 8.6/10 Room
  • 441 reviews 8.5/10 Service
  • 7 reviews 2/10 WiFi
  • 188 reviews 7/10 Breakfast
  • 97 reviews 6.1/10 Food
  • 83 reviews 5.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby