5 Terres Hotel&Spa-MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 982 reviews

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Description

Hotel extras

  • On the Alsace "Route des Vins" in the wine capital of Bas-Rhin

  • A restaurant offering modern cuisine with fresh seasonal produce

  • Luxury spa under centuries-old vaults & gemology precious stone treatments

  • Great wines and fine vintages to enjoy at the warm Wine Bar

  • Covered secure parking with charging terminals

Our accommodation(s)

Hotel location

5 Terres Hotel&Spa-MGallery

11 Place De L Hotel De Ville
67140 Barr
France

GPS:48.409008, 7.450007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA TABLE DU 5

The Table du 5 unveils a modern bistro menu made up of fresh and local products, subtly varied according to season, accompanied by a delightful wine list to enjoy in your room or on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  982 reviews

TripAdvisor Rating  4.5/5  564 reviews

Certificate of excellence 2023

Wonderful hotel

Customer review rating 4.5/5

Lucas Couples - Confirmed reviews ALL

We had a great and relaxing time in this hotel ! Very nice staff, great location, beautiful spa and wonderful decoration that gives a very nice mix of cozy and classy atmosphere, loved it !

Good Stay

Customer review rating 5.0/5

Dinuka W. Families - Confirmed reviews ALL

Great stay! Staff is very professional and kind. Hôtel is very clean and tidy and family friendly. I was there with my wife and two kids on the 16th March 2023 and they went above and beyond to accommodate us even though we made our booking last minute. They have a nanny available if you need childcare but make sure you make arrangements in advance. Highly recommended and would definitely visit again.

Wonderful stay

Customer review rating 4.5/5

Christian H. Couples - Confirmed reviews ALL

Nice hotel, beautifully renovated, well located on the route des vins, friendly staff, excellent breakfast - all we were looking for !

Disappointed in service quality

Customer review rating 1.5/5

Jb Couples - Confirmed reviews ALL

We were so excited to stay here on the last night of our Alsace trip after hearing such great things. The hotel was beautiful and the room was very comfortable. However, there were a few moments that really tripped up our enjoyment. Parking was a 5 min drive away, and added a lot of shuffle to our arrival. I booked a 1-hr facial, but only received 45 min worth of treatment. And then, we were told the restaurant was open until 9:30. We arrived at 8:45, but they wouldn't seat us, even though the restaurant was half empty. Not at all a 5 star experience.

Dear Guest, Thank you for your feedback. Nevertheless, we would like to take the liberty of replying. Our parking lot is just 150 metres from our main entrance (much less than 5 minutes by car.......). Concerning your treatment, as our treatment rooms are in great demand, you'll understand that if you don't arrive on time for your scheduled treatment, you'll have to postpone all our customers' treatments... We're always very flexible on this point, when room availability allows, but we can't do the same when other customers are waiting for a treatment after you... Finally, on the subject of the restaurant, you should have reserved a table beforehand, so that we can wait for you and, with great pleasure, welcome you.... at 8:45 p.m. or any other time for that matter. Please note that our restaurant only has one service, so just because some tables were empty when you came by (again, without prior reservation), doesn't mean that we were necessarily able to serve other guests. But we could have explained all this to you in person, if only you'd given us the chance to do it on the spot, at Maison....., instead of waiting to come in and put a negative review, which impacts teams working daily for the well-being and satisfaction of our dear customers... A real scourge these days. Sincerely, 5 Terres Teams*****

Fantastic hide away

Customer review rating 5.0/5

Stefan Friends - Confirmed reviews ALL

Warm welcome and service, wonderful interior design (lobby, restaurant, rooms, spa), conveniently located in city center

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Other web-users rate our hotel

  • 234 reviews 8.6/10 Location
  • 389 reviews 8.1/10 Room
  • 600 reviews 9.2/10 Service
  • 5 reviews 7.1/10 WiFi
  • 320 reviews 7.4/10 Food
  • 306 reviews 7.3/10 Wellness Area
  • 261 reviews 9.6/10 Vibe
  • 203 reviews 9.2/10 Breakfast

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