Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,922 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,922 reviews

TripAdvisor Rating  5.0/5  2,551 reviews

Certificate of excellence 2023

Extraordinary hotel for my taste

TripAdvisor rating 5.0/5

MarkhamJulson Business - TripAdvisor review

This is just amazing hotel, extraordinary one. The hotel staff is extremely professional and service is excellent. The hotel has all the facilities that one can imagine. The gym and pool area are just great. I can warmly recommend the club lounge services, too.

A wholesome and pampered experience

TripAdvisor rating 5.0/5

Lance K TripAdvisor review

It was a pleasant stay in a laidback city of Solo. They managed to fix my shower head after I raised it. Shout out to Stefani from the front desk for helping sort out our transport leaving Solo. She's been a huge help. One thing I think can be improved is definitely the breakfast service. It'd be great if we can be escorted to a table instead of looking for one ourselves.

Dining experience

TripAdvisor rating 4.0/5

Sulaiman A TripAdvisor review

I'm having a dinner at Arts Restaurant yesterday, thank you Mr. Ikram for a fantastic services. We enjoyed our dinner very much. Your staff at front desk (Ms. medina) very friendly, The staff here truly cares about their guests. They were attentive, and our server was sweet and helpful (Ms. Ayu) by the way i love the Dessert and i love the vibe of patisserie corner. I will definitely be back, keep up the good works!

Good stay and surprise with cake anniversary

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall good but little sad when my daughter cant go to gym becasuse below 16 Years. my daughter 14 years and she like treadmill .

Dear Ms. Rita P., Thank you for choosing Raffles Jakarta and for sharing your experience with us. We're delighted you had a good stay overall and appreciated the surprise anniversary cake. We apologize for the inconvenience regarding the gym policy for children under 16. We're glad that Thalia, one of our Raffles butlers, contributed to your satisfaction during your stay. We will ensure to recognize her for her exceptional service. Thank you for your kind words regarding our team's service, accommodation, cleanliness, and sustainable development initiatives. Your feedback is invaluable as we continuously strive to improve our services. We look forward to welcoming you and your family back to Raffles Jakarta for another memorable stay. Sincerely, Rhany Guest Experience Manager

Good service

Customer review rating 5.0/5

Charles S. Couples - Confirmed reviews ALL

Clean, panasonic room makes everything better

Dear Mr. Charles s., Thank you for taking the time to share your recent experience at Raffles Jakarta. We are delighted to hear that you enjoyed your stay with us and that our commitment to cleanliness and exceptional service resonated with you. It brings us immense joy to know that you found our rooms clean and comfortable and that our team provided you with good service throughout your stay. Ensuring our guests' satisfaction is our utmost priority, and we are thrilled to have exceeded your expectations. We appreciate your feedback regarding the WiFi connection speed. Please rest assured that we have taken note of your comments and will work diligently to improve the speed and reliability of our WiFi network for the convenience of our valued guests. Thank you for recognizing the efforts of our team members who made your stay memorable. Your kind words motivate us to continue delivering exceptional service to all our guests. We are glad you enjoyed our facilities, including the Butler Service, Gym, and pool. Your satisfaction with your treatment experience is equally rewarding for us to hear. Once again, thank you for choosing Raffles Jakarta for your stay, and we look forward to welcoming you back for another memorable experience soon. Sincerely, Rhany Guest Experience Manager

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Other web-users rate our hotel

  • 277 reviews 9/10 Location
  • 773 reviews 9.5/10 Room
  • 1,275 reviews 9.6/10 Service
  • 475 reviews 8.9/10 Food
  • 349 reviews 9.3/10 Amenities
  • 331 reviews 8.8/10 Comfort
  • 307 reviews 9.7/10 Vibe
  • 273 reviews 8.8/10 Breakfast

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