Fairmont Mara Safari Club 5 stars

Customer review rating (ALL Rating) 4.7/5 107 reviews

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Fairmont Mara Safari Club - Image 1
Fairmont Mara Safari Club - Image 2
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Masai Mara National Reserve, PO Box 58581, Masai Mara AITONG, Kenya

Description

Hotel extras

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • Expansive and refreshing swimming pool.

  • Game drives with a guide to experience the Maasai Mara's famous wildlife.

  • Superb restaurant serving seasonally inspired cuisine, plus a cosy lounge and a stylish bar.

Our accommodation(s)

Hotel location

Fairmont Mara Safari Club

Masai Mara National Reserve, PO Box 58581
Masai Mara AITONG
Kenya

GPS:1.092444, 35.206291

Telephone
Fax +254 20 2265555

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • Room service

Kifaru restaurant

All day-dining restaurant with international and local cuisines made from local market ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  107 reviews

TripAdvisor Rating  5.0/5  948 reviews

Certificate of excellence 2024

Highly recommend

TripAdvisor rating 5.0/5

ko121163 TripAdvisor review

As soon as we landed at Ngrende airstrip, the Fairmont linked us up with the same guide/driver for our entire stay, which was a very nice touch. We really got to know Lenkoko (driver/guide) and Rose (waiter) - all of whom were absolutely amazing.  The room is clean and it is amazing to see giraffes just driving 300m off the gate.  Lenkoko who was born in Masaai had an incredible eyesight that he can see animals from 5-8 kilometers away therefore our party (I and my daughter) always had a privilege to see animals privately for a while before other parties comes.  We saw lions just hunted a wildebeest and eating it within 8m and 6 elephants very close.   There is a miscommunication on a balloon safari but the entire fairmont tried including Steven, Nancy, Samuel, and Lenkoko solved it in very pleasant way. I will definitely recommend this hotel.  Things I found during the stay are "The guide needs to know where animals are at that time and circumstances.  The more the guide knows, the more guests will see".   That being said, once off road from the mud major street the guide really needs to know to find animals.  If you choose a tour from Nairobi, the guide will know the major street but not sure about once off road and animals behavior.  Once you land in Masai Mara, you will not see paved roads.  Mud street is main and off road is really off from mud street :)

Memorable

TripAdvisor rating 5.0/5

dinesha w Couples - TripAdvisor review

Most beautiful location in Mara, close to Lemek conservancy. Excellent service from our guide driver Geramiah, Mary who served us a memorable bush dinner and Brian in front office. Beautiful serene with delicious fresh food menu. Truly a wonderful experience

Dear Dinesh, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed our heartwarming services, Bush Dinner, game drives and delicious food. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them especially, Jeremiah, Brian and Mary. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Absolute perfection.

TripAdvisor rating 5.0/5

AmberK TripAdvisor review

I dreamed of visiting this place and my dreams came true. It is MAGICAL. If you are going to Kenya, this is THE place to stay. Everyone is highly trained, professional and welcoming. The buildings are superb. The location is beyond amazing. The bar is great. The food is pretty good too. I couldn't find one thing to complain about. Seriously. Not ONE thing. Go. Have the experience of a lifetime. And stay here.

Dear Amber, We first would like to thank you for making Fairmont Mara Safari Club your preferred choice for your holidays in Kenya; especially Maasai Mara. We are delighted to read that you had a memorable stay and you enjoyed among others; great location, food and the services from our colleagues. Your feedback will go a long way in motivating our staff to continuously strive to turn our guests’ moments into memories. Once again, thank you for sharing your experience with us, and we look forward to hosting you again in your next visit in Kenya. Sincerely Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Once in a lifetime experience, with an amazing staff

TripAdvisor rating 5.0/5

Kyle B Couples - TripAdvisor review

The Fairmont was unbelievable, I could not have asked for a better place to stay. My one qualm is that I found it unclear that the costly Maasai Mara Conservancy fees were not included in the nightly rates, so that ended up being an unexpected cost at check-out. Nevertheless, the incredible service and amenities made up for the extra cost. The Fairmont links you up with the same waiter, guide, and room attendant for your entire stay, which is a very nice touch. We really got to know Alex (our waiter), Moses and John (our guides), and Sammy (our room attendant) during our 4 night stay - all of whom were absolutely amazing. Gerald was also wonderful behind the bar, and the food was incredible.

Dear Kyle, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club Team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very kind and professional staff, good property, excellent food. Great Safari experience.

Dear Sergey I., We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

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Other web-users rate our hotel

  • 41 reviews 9.4/10 Location
  • 50 reviews 9.3/10 Room
  • 116 reviews 9.4/10 Service
  • 86 reviews 8.9/10 Food
  • 47 reviews 9.6/10 Amenities
  • 30 reviews 9.6/10 Vibe
  • 10 reviews 9.1/10 Cleanliness
  • 10 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.