Fairmont Kea Lani - Maui 5 stars

Customer review rating (ALL Rating) 4.7/5 1,211 reviews

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Description

Hotel extras

  • Rejuvenate your mind, body and spirit at Fairmont Kea Lani's award-winning spa.

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Indulge in the finest cocktail craftsmanship served with an ocean view at Pilina.

  • Signature restaurant, Kō, serving island-inspired cuisine.

  • Soak up the sun from any of our three main swimming pools.

Our accommodation(s)

Hotel location

Fairmont Kea Lani - Maui

4100 Wailea Alanui Drive
96753 MAUI
United States

GPS:20.675896, -156.440422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,211 reviews

TripAdvisor Rating  4.5/5  6,150 reviews

Certificate of excellence 2024

Perfectly relaxing stay

Customer review rating 5.0/5

Dean H. Couples - Confirmed reviews ALL

We were there for 5 nights of relaxation. We loved the newly renovated lobby and the rooms were in beautiful order. The new cultural center was a wonderful addition where we were able to participate in the language class and meeting with the resident artist, Dale. Just beautiful pieces of work

Aloha, Thank you for taking the time to share your recent experience at Fairmont Kea Lani. We are thrilled to hear that you had a perfectly relaxing stay with us as a couple. It brings us great joy to know that you enjoyed our newly renovated lobby and found the rooms to be in beautiful order. We are delighted that you had the opportunity to visit our new cultural center and participate in the language class and meeting with our resident artist, Dale. We will be sure to pass along your compliments to Dale and our cultural team. We are grateful for your loyalty as a classic member of the All Accor loyalty program, and we hope to have the pleasure of welcoming you back for another memorable stay in the near future. Mahalo nui loa, Cameron - Guest Experience Manager

Great Trip

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent property and top-notch customer service. Appreciated the helpfulness of all Fairmont staff.

Aloha, Thank you for sharing your recent experience at Fairmont Kea Lani. We are delighted to hear that you had a great trip and enjoyed our excellent property and top-notch customer service. Your kind words about our staff's helpfulness are truly appreciated, and we will be sure to pass along your compliments to our team. We value your feedback regarding the breakfast offerings and pricing. Rest assured, we will take this into consideration as we continually strive to enhance our guests' experience. We are pleased to know that you found the water stations around the property to be extremely helpful. We understand the importance of providing convenient amenities for our guests, and we are glad that they contributed to your overall enjoyment. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another exceptional experience at Fairmont Kea Lani in the future. Mahalo nui loa, Cameron - Guest Experience Manager

Beautiful space

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall very nice stay

Aloha, Thank you for sharing your recent experience at Fairmont Kea Lani. We're pleased to hear that you enjoyed the overall stay with your family. We apologize for any inconvenience caused by the heavily scented products. We understand that scents can be a personal preference, and we will make unscented soap available upon request to ensure all guests have a comfortable experience. Regarding the room size, we understand your concerns, and we apologize for any discomfort you experienced. We will review the possibility of accommodating families of five more comfortably in our suites. Thank you again for choosing to stay with us, and we hope to welcome you back for an even better experience in the future. Mahalo nui loa, Cameron - Guest Experience Manager

Rooms were beautiful and spacious. Food was mediocre and service was really slow

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Rooms were beautiful, spacious and comfortable. Food was mediocre and service was really slow. Our room was also above the area that a corporate event was being held out so we were either up late listening to it or up very early listening to breakfast being set up.

Aloha, Thank you for taking the time to share your feedback with us regarding your recent stay at Fairmont Kea Lani. We appreciate your input as a valued Gold member of the All Accor loyalty program. We're glad to hear that you found our rooms beautiful, spacious, and comfortable. However, we're sorry to learn that your dining experiences and the noise disruption from the corporate event affected your overall satisfaction. To better understand your concerns and address them effectively, could you please provide more details about your experiences with lunch, dinner, and the pool area? Your insights will help us enhance our services and ensure a more enjoyable stay for you and future guests. We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more satisfying experience. Mahalo nui loa, Cameron - Guest Experience Manager

Great Family Vacation!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

From the day we got there to the day we left, the staff was excellent in their service. The hotel itself is beautiful and spotless at all times. We can't say enough about how much we enjoyed our stay at the Fairmont!

Aloha, Thank you for sharing your recent experience at Fairmont Kea Lani. We're delighted to hear that you and your family had a fantastic vacation with us! It's wonderful to know that our staff provided excellent service throughout your stay, and we're thrilled that you enjoyed the beauty and cleanliness of our hotel. Your kind words about our team are truly appreciated, and we will be sure to pass along your compliments to your housekeeper. We hope to have the pleasure of welcoming you back for another memorable stay in the future! Mahalo nui loa, Cameron - Guest Experience Manager

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Other web-users rate our hotel

  • 245 reviews 8.9/10 Location
  • 517 reviews 9/10 Room
  • 647 reviews 8.9/10 Service
  • 318 reviews 8.4/10 Amenities
  • 168 reviews 8.2/10 Pool
  • 94 reviews 8.1/10 Cleanliness
  • 90 reviews 7.4/10 Breakfast
  • 7 reviews 10/10 Sustainability

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