Hotel - Novotel Phuket Surin Beach Resort
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Novotel Hotel

Novotel Phuket Surin Beach Resort Hotel

106/27 Moo 3 Cherntalay  Surin Beach, Phuket  Surin Beach 
83110  PHUKET
THAILAND

1,144 reviews
TripAdvisor Rating Based on 1,144 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Stay in our deluxe room and enjoy a large terrace with direct access to the pool or upgrade to our suite, which has a separate seating area for the extra space you need. Adjoining rooms are the ideal choice for families.

  • 254 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Phuket Surin Beach Resort

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,144 reviews
936lynl 2017/04/26
« Very dissappointing »

Whilst the rooms were a good size and the air con worked well, the rest of the hotel was very very hot and not well ventilated. It's unpleasant trying to eat you food and enjoy a drink whist sweating. The coast of drinks and food in the hotel are high compared to the rest of Thailand.

hemantspawar 2017/03/16
« great relaxing vacation and a wonderful stay »

If Thailand is a very tourist friendly place then the Novotel staff embody its spirit to perfection. The service and staff are just wonderful. From the ever-pleasantly-smiling-super-efficient Nadia at the check-in counter, the bell-boy/assistant Koon, the restaurant trainee Phi-Phi, the security guard at the entrance who never got tired from clicking our pictures whenever we requested and the many more people whose names unfortunately I cannot remember - they all were just terrific. The hotel in itself is quite big with a large swimming pool in between. The rooms are spacious, the bathrooms are big. The breakfast buffet has a wonderful spread catering to all taste buds. The Happy Hour cocktail specials are great. The gym is well equipped though a little small than I expected. The spa is always booked. The beach is literally 100 feet away from the main gate and in my opinion the best of all beaches I visited. The location is 20 mins from the Patong downtown but is in a peaceful serene and beautiful corner of Phuket. Its primarily a family place with lots of activities and organised tours. I wont recommend for single folks who are looking for some "fun" and want to get someone back to the hotel for the night, since the hotel has some strict policies :). My only disappointment was the free-shuttle to patong downtown is v small so its always booked. Considering the size of the hotel, they should have atleast a 50+ seater shuttle, or multiple smaller ones. The only reason I wanted to give a 4 star and not 5 star is this..since I spent a lot travelling up and down to Patong, which I was not expecting. ANyway..But overall a great experience to spend time with family and friends. The kids will just love it..

Fraser R, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear hemantspawar, Thanks for your nice comment. Your comment makes us very delighted. It is fantastic to hear that you had such a lovely time especially with our friendly staffs in the resort. Our staff has strong passion to make our guests happy Please be assured that I have taken your suggestion about the shuttle bus service to discuss with our team for further improvement. We hope to welcome you again for your next trip and please let me know if there is anything I can help for your next visit , you can contact me anytime on fraser.ross@accor.com Tropical regards, Fraser Fraser Ross General Manager

U9140YIjanb 2016/11/18
« Good hotel, friendly staff »

Comfortable rooms, tasty food, good value for money. Very nice beach, access to the beach could be improved. Excellent Thai massage at affordable prices. Looks perfect for families with small children.

Fraser R, General Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear U9140YIjanb, Thank you for your lovely feedback We are glad to know you had a good time during your stay and enjoyed all our facilities in the hotel. We will look forward to welcoming you again. Feel free to contact me for your next trip on fraser.ross@accor.com Best regards Fraser Ross, General Manager

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