Hotel - ibis Melbourne Swanston Street
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Ibis Hotel Hotel

ibis Melbourne Swanston Street Hotel

609 Swanston Street 
3053  CARLTON
AUSTRALIA

980 reviews
TripAdvisor Rating Based on 980 reviews
Best price guarantee
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From 129.00 AUD Non member rate
From 129.00 AUD Member's rate Members’ Rate, join while you book
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Select your dates 129.00 AUD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE AIRPORT

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE AIRPORT
  • Reception open 24 hours a day
  • Check in to your room early!
  • Ironing room

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Catering

  • 2 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 235 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Our customer reviews for ibis Melbourne Swanston Street

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 980 reviews
H4385EJbrianj 2017/03/21
« Excellent »

Staff extremely helpful and friendly. Rooms spotless. I forgot my good pair of shoes and only had runners on. I had to go to the casino that night in the suit and it was to late to buy shoes anywhere. The staff went out of their way to provide me with a pair of shoes for the night.

nickhT8642JZ 2017/02/26
« Good business hotel »

Quiet and clean room with good mattress. Free Wi-Fi which is very important to business people. Location is great with tram stopping right in front of the hotel. Cafes and restaurants are available close to the hotel . Will stay there again .

TravelingSmithy 2016/10/08
« Just out of central Melbourne »

Decided to try an alternate Ibis in Melbourne, just out of centre with appointments in the area. Nice hotel with excellent staff. Views downtown to Melbourne Central & opening windows ! Enjoyed the stay. I understand, the included breakfast maybe being revised. It was very limited & restricted in offerings by the cafe staff. Quite crowded at the time I dined. Never the less a very nice stay ... I will be back ! A

Jay N, Director of Sales at Ibis Melbourne Swanston Street, responded to this review

Hello and thanks for your review! We very much appreciate your comments regarding your stay at the ibis Melbourne Swanston Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jay N

jesso278 2016/10/02
« Comfortable stay »

I had a great stay with Ibis Melbourne Swanston Street. The staff were very helpful when I had an issue with my room and sorted it out while I was out. Very comfortable bed, close to public transport while being a quiet spot.

Jay N, Director of Sales at Ibis Melbourne Swanston Street, responded to this review

Hello and thanks for the review. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Jay

porkyfeet 2016/06/01
« Quiet and new »

Very pleasant reception staff. Clean and comfortable room. No fridge and very few power points, but otherwise had all required amenities. Very quiet despite tram track outside. Easy location to reach and good price point.

Jay N, Director of Sales at Ibis Melbourne Swanston Street, responded to this review

Hello and thanks for your review on TripAdvisor, Glad to hear you enjoyed your stay in our comfortable, quiet guest rooms. We look forward to welcoming you again at our hotel. Sincerely, Jay Nikolin

sarahvda3 2016/05/25
« Disspointing »

Overall a very disappointing stay. Unhelpful staff, missing towels , no remote and no phone in the room. Check in process was slow, no offer of Accor plus Silver privileges. For a newly acquired accor hotel you would think they would work on making a better impression.

Jay N, Director of Sales at Ibis Melbourne Swanston Street, responded to this review

Hello, and thank you for your review, I am sorry to hear you had a disappointing stay with us. Our Hotel is currently in a transitioning stage, and as such we are awaiting our Loyalty Club Welcome packs to arrive, as well as the Priority Check In section to be finalised. I do apologise for the inconvenience caused. We do hope you will consider staying with us in the future, and we will ensure you receive your membership benefits, with a priority hassle free check in. Please feel free to contact the hotel, and get in touch with me directly, and I will look after your next reservation for you. Sincerely Jay Nikolin

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