ibis Melbourne Swanston Street Hotel
609 Swanston Street
609 Swanston Street
We look forward to welcoming you to ibis Melbourne Swanston Street! HA3N5-GM@accor.com 0401805939Mrs Sarah BADDAMS, Hotel Manager
ibis Melbourne Swanston Street is steps away from the iconic landmarks and tourist destinations of Melbourne. Our Melbourne Hotel features 235 comfortable rooms and WiFi connection. Enjoy easy access to the Queen Victoria Market, Lygon Street Italian precinct, restaurants at Gertrude Street, Royal Exhibition Building and the shopping district of downtown Melbourne. With the Emporium and Melbourne Central Shopping Centre both 10 minutes' walk from the hotel, everything is at our doorstep.
Offering great value Melbourne accommodation, ibis Melbourne Swanston Street also features 24 hour reception and self-service laundrette. The hotel's food and beverage offerings include a Thai restaurant as well as a Hotel Foyer café.
The room features a cosy Queen bed, LCD flat screen TV, air conditioning, shower, hairdryer, wireless Internet access and coffee and tea making facilities. Accommodates up to 2 adults.
The room features 2 cosy Single beds, an LCD flat screen TV, air conditioning, shower, hairdryer, wireless Internet access and coffee and tea making facilities. Accommodates up to 2 adults.
Reviews collected from customers who booked on AccorHotels.com
Decided to try an alternate Ibis in Melbourne, just out of centre with appointments in the area. Nice hotel with excellent staff. Views downtown to Melbourne Central & opening windows ! Enjoyed the stay. I understand, the included breakfast maybe being revised. It was very limited & restricted in offerings by the cafe staff. Quite crowded at the time I dined. Never the less a very nice stay ... I will be back ! A
Hello and thanks for your review! We very much appreciate your comments regarding your stay at the ibis Melbourne Swanston Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jay N
I had a great stay with Ibis Melbourne Swanston Street. The staff were very helpful when I had an issue with my room and sorted it out while I was out. Very comfortable bed, close to public transport while being a quiet spot.
Hello and thanks for the review. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Jay
Very pleasant reception staff. Clean and comfortable room. No fridge and very few power points, but otherwise had all required amenities. Very quiet despite tram track outside. Easy location to reach and good price point.
Overall a very disappointing stay. Unhelpful staff, missing towels , no remote and no phone in the room. Check in process was slow, no offer of Accor plus Silver privileges. For a newly acquired accor hotel you would think they would work on making a better impression.
Hello, and thank you for your review, I am sorry to hear you had a disappointing stay with us. Our Hotel is currently in a transitioning stage, and as such we are awaiting our Loyalty Club Welcome packs to arrive, as well as the Priority Check In section to be finalised. I do apologise for the inconvenience caused. We do hope you will consider staying with us in the future, and we will ensure you receive your membership benefits, with a priority hassle free check in. Please feel free to contact the hotel, and get in touch with me directly, and I will look after your next reservation for you. Sincerely Jay Nikolin
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