Hotel - Novotel Darwin Airport
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Darwin Airport Hotel

2 Sir Norman Brearly Drive 
0812  DARWIN
AUSTRALIA

306 reviews
TripAdvisor Rating Based on 306 reviews
Best price guarantee
From
From 99.00 AUD Non member rate
From 99.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 99.00 AUD
Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • DARWIN INT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Darwin Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 306 reviews

slavcok2017 2017/02/28
« Not very good my room didn't get cleaned »

I was there for 3 days and my room only got cleaned once, and I stay at the Mercure now and the first room they gave me the Tv did not work they moved me into a new room and the aircon is not working and we are paying $130 a night you you are supplying a room that we could of book for $110 I will never book here again, also your staff member lied and said that you were fully booked out how funny you moved me into 3 room in 30min

chrstnth 2016/04/14
« NOT up to expectations! »

Shuttle to Novotel was quick for early morning check in. Confirmed with reception 2 BR suite with 4 free breakfast for 4 nights. Many negative points after that: Bathroom shower knob broken. Basin sink clogged. Found many small cockroaches on Kitchen sink. Call to reception unanswered. Had to go downstairs to complain but was told no vacancies for same type of suite. Suggested to him to give us another room to shower. No maintenance or housekeeping after hours. Awaken by fire alarm at 6.38am. Was evacuated to ground floor outside. Was told someone burned incence in room. Breakfast at Essence across the road. Was asked what coffee we want as we marked down 4 on paper. Told her cappuccino but was not told they were chargeable as did not sign any docket. Came back later in evening and was told bathroom fixed. However found basin still clogged and water leaked down pipe inside the cabinet wetting all towels. Management moved us to another apartment when told no rooms of the same size earlier. Found twin beds old and slanting, very uncomfortable and could not sleep well for next 3 nights. There was only a electric plugged in pan in the kitchen. Still many cockroaches running around kitchen and bathroom. Was told by reception this is common there. No spray was given. On 3rd night, I asked the reception whether I have any extra room charges. Was told we had to pay fir breakfast. Told him breakfast for 4 should be included in room rate as advertised as I am a member of Accor. Had to show him my booking receipt again to convince him as he said breakfast was only for member and not the rest of room guests. Asked him to check with Accor again as he seemed unclear after Novotel took over Rydges. However, at checkout, we were given a bill for cappucinos $37.60 which we were not made aware they were chargeable. We paid as we had to leave for a bus tour. Came back later and asked for a credit which until todate, 3 days after checkout, we have not heard from Novotel. Ate a late dinner st Long Foong restaurant. Was charged $120+ for 2 plates of fried noodle! When we questioned the lady owner, she admitted a calculation error and amended it to $77 which we found too expensive! To class this hotel as 4☆ is questionable. Hope the level of service can be improved as I am too ashamed to bring my friends for a visit again.

Jamie O, General Manager at Novotel Darwin Airport, responded to this review

Dear anonymous, thank you for your feedback and I am very disappointed to hear of your stay with us as it is completely unacceptable and as a loyalty member of Accor. I would appreciate if you would contact me directly so I can talk with you personally and address this. I would like to organise a return visit with you so you can enjoy the properties as you would have expected. Kind Regards, Jamie

gordotheone 2016/04/12
« Overnite darwin Airport »

Free pick-up was easy to use with sign at airport and sign posted pickup area outside. Rooms at Novotel were rather small for a Novotel Motel but clean and tidy. Reception was efficient in checkin and check out.

Jamie O, General Manager at Novotel Darwin Airport, responded to this review

Hi gordotheone, thank you for your feedback and pleased that our improved signage since changeover was easily identified and seamless. A tip for travellers is depending on the time of year see what room types we have available as there is a family room which has a Kind and a Single generally in it which are much larger than the standard rooms as well. Hopefully see you back again soon. Cheers Jamie

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 99.00 AUD Non member rate
From 99.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 240 m Mercure Darwin Airport Resort
Mercure Darwin Airport Resort
From
From 104.00 AUD Non member rate
From 104.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.7 km Novotel Darwin CBD
Novotel Darwin CBD Hotel
From
From 109.00 AUD Non member rate
From 109.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DARWIN
Select your dates 99.00 AUD