Hotel - Marjan Island Resort & Spa Managed by AccorHotels
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Sans marque Hotel

Marjan Island Resort & Spa Managed by AccorHotels

Marjan Island Blvd.  Marjan Island 
14745  RAS AL KHAIMAH
UNITED ARAB EMIRATES

679 reviews
TripAdvisor Rating Based on 679 reviews
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From 369.00 AED Non member rate
From 332.10 AED Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • 6 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-24:00
    • Opening hours : Week-end 0:00-24:00

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort.Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

  • 299 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Marjan Island Resort & Spa Managed by AccorHotels

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 679 reviews
briggsnadia 2017/04/15
« Disappointing stay »

I would have expected more from a 5 star hotel property. Beach was too far, towels on the beach not always available. No service to the sun beds... Breakfast was not very nice. Dinner was like a chaos... Pool water was too cold and did not look very clean. Lifeguards seemed unaware of what was going on in the pool. And again no service around the pool... The kids club is lots of paid machines and little charm. The bouncy castle was full of water and nobody could use it... When my son damaged his toe on the room door, there was no nurse in the hotel and even when she came in the morning, she did not have proper tools and medicines in her fist aid box - like butadiene for example or antiseptic powder... Disappointing

Marjan Island , General Manager at Marjan Island Resort & Spa, responded to this review

Dear Briggsnadia, Thank you for sharing your comments! We do take all comments seriously and appreciate all the feedback we can get. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please know that it was never our goal to fall short of your expectations and we look forward to using your feedback to constantly improve our guest service satisfaction. We take note of your sentiments and we appreciate you bringing your concerns to our attention. We are sorry for your unfortunate experience. Our aim is to make each guest satisfied and feel special that is why we continue to work hard for all of our guests because you are our priority! We hope to give us the chance to welcome you back to our hotel to set things right for you. Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

skaddoumi 2017/04/07
« Shocking experience »

Extremely long check in process. Unfriendly staff unable to deal with pressure. Staff lack of training leads to them being uninformed and unable to help if asked. Lack of maintenance visible in room and facilities. Good food.

Marjan Island , General Manager at Marjan Island Resort & Spa, responded to this review

Dear Skaddoumi, Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa, managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

florentinm950 2017/04/05
« Marjan Stay »

Confusion from the time of checkin to the restaurant meals...My questions were answered by ''we never had this type of meals - 2 course menu at the restaurant''; in the room only one power socket for charging devices; internet connection for only two devices; towels missing from pool area;

Marjan Island , General Manager at Marjan Island Resort & Spa, responded to this review

Dear Florentinm950, Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

ibrahimAdnan 2016/09/03
« Amazing »

It was an amazing stay . I was feeling comfortable and the family as well . We enjoyed the resort facilities , view , and services . I believe that visiting Marjan resort will be much enjoyable because of the weather !

Marjan Island , General Manager at Marjan Island Resort & Spa, responded to this review

Dear IbrahimAdnan, We are glad that you had an amazing stay with us at Marjan Island Resort and Spa! Learning that you are satisfied and we have met your expectations means so much to us. It is our goal to ensure satisfactory guest's experience for each and every one by providing the service you deserve. We hope to welcome you back soon! Sincerely, Michael Calixte General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

Hyug L 2016/07/29
« Hotel is good but beach is not good as jumerah beach »

Hotel and pool is ok but beach is not good as jumerah beach. Many stone in the sand and water is not clear. Good for stay a way from city for fogot everythings. big shopping mall is 10min driving from resort.

Marjan Island , General Manager at Marjan Island Resort & Spa, responded to this review

Dear Hyug L, Thank you for your feedback and taking the time to share your comments at TripAdvisor. We do take all comments seriously and appreciate all the feedback we can get. We consider your opinions and we regret that we didn’t meet your expectations. We want all of our guests to have a wonderful experience that we are so proud of and that is why we are constantly doing our best to anticipate our guest’s need in order to fulfill them. Thank you for choosing to stay at Marjan Island Resort and Spa! Sincerely, Michael Calixte General Manager Marjan Island Resort and Spa, managed by ACCORHOTELS

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