Mercure Bilbao Jardines De Albia
Calle San Vicente 6
Calle San Vicente 6
The Mercure Jardines de Albia Bilbao hotel is located close to a number of the city's main tourist attractions, such as the Guggenheim Museum, the Fine Arts Museum and the Casco Viejo old quarter. It also offers easy access to the Euskalduna Palace. The ideal base to enjoy the city, close to restaurants, bars and the shopping area. The hotel boasts a spa (advance booking essential), a paying car park with direct access to the hotel (spaces are not guaranteed) and is home to the renowned Zuria restaurant.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Our Standard Rooms offer guests a spacious area in which to work, relax and enjoy themselves, measuring 215 sq. ft. (20 m2) on average and featuring a fully equipped bathroom and twin beds measuring 41"x79" (105 x 200 cm).
Our Standard Rooms offer guests a spacious area in which to work, relax and enjoy themselves, measuring 215 sq. ft. (20 sq. m.) on average and featuring a fully equipped bathroom and double bed measuring 59"x79" (150 x 200 cm).
The family rooms for 2 adults and 2 children have a double bed or two single beds and a 63-inch (160-cm) sofa bed. The warm decor and spacious room measuring more than 215 sq. ft. (20 m2) will ensure you have a comfortable stay in the center of Bilbao.
The Double Room with an additional bed offers space and comfort, accommodating up to 3 guests. Equipped with two beds measuring 41" (105 cm) and an additional bed measuring 35" (90 cm).
Our Privilege Rooms offer even more space, measuring 323 sq. ft. (30 m2) on average, a fantastic king-size bed measuring 79"x79" (200x200cm) and tea and coffee making facilities as well as a full range of courtesy products and a bathrobe.
Luxurious 431-sq. ft. (40-m2) suite with a bedroom, a comfortable lounge and a spacious bathroom. Located in the quietest part of the hotel, it boasts modern and elegant decor in addition to a king-size bed and spacious 86-sq. ft. (8-m2) bathroom.
The Zuria restaurant offers guests a selection of the best traditional and Basque cuisine infused with modern culinary trends.
The hotel's cafeteria bar, located on the second floor, offers guests a peaceful, relaxing space to enjoy a break. A small range of snacks is available.
Reviews collected from customers who booked on AccorHotels.com
The hotel is well positioned in the centre, but at the time of my stay it had a team of young people from Thailand who played games and made noise in the corridors outside bedrooms for over 2 hours until past 11:30pm when I called hotel reception to inform them of the loud behaviour for them to act. Are there no security systems to watch the corridors? The phone in the room was not working, so used my UK mobile to make the call. Toilet door was not closing properly and clearly has been forced into closing many times scraping the marble (room 211) - a quick fix would be to shave the bottom of the door! All signs in the hotel are in Spanish only. Parking was stressful as badly signposted for exit. I travel a lot and stay in 4-5 star hotels regularly. I had to question why this one had 4 stars apart from access to city centre and a nice little bar in the centre of the foyer.
Dear Sir or Madam, We take your comment very seriously and will look into room 211 for the various issues you've mentioned. We have a security system that allows us to ensure that guests coming in and out of the hotel are controlled. We are very sorry that a group of young people disturbed, and that a combination of element made your stay not to the 4 stars standard expected. However I can asure you that this is not the norm. Please, for your next stay in town, contact reception and mention my name as well as your previous stay experience. We will make sure that you change your mind about our hotel. Best regards, Isabelle G.
The hotel is excellently located, very presentable and offering friendly, personal and professional service. All reception staff has been extremely helpful and very accommodating to our every need, making us feel welcome and cosy. I would most definitely recommend having the buffet breakfast, for the large variety and superlative quality of every single item on offer.
Dear Christos, Thank you very much for your stay in the Mercure Bilbao. We are very pleased to know you enjoyed in our hotel and you feel very welcome. We are really focus on the fresh and variety breakfast buffet. We look forward to seeing you back in Bilbao.
The hotel is very nice and great staff and excellent rooms- perfect location. Bear in mind there is a charge if you park your car in the hotels car park. Only negative is the breakfast room seemed small for the size of the hotel.
Dear Phil, Thank you for taking the time to write a review on the Mercure Bilbao Jardines de Albia. We apologise if you experienced a high affluence at the time of your breakfast. Still we hope that you'll will select the Mercure Bilbao Jardines de Albia for your next stay in this fantastic city. Best regards, Isabelle G.
Stylish hotel in the center of Bilbao, beautifully decorated rooms, small but very convenient. Good breakfast with champagne, a nice restaurant for dinner with tasty meat dishes! A very pleasant and attentive staff, thank Diego for the concern and support!
Good location for Bilbao sightseeing. Very helpful and friendly staff at reception, the bar and at breakfast, and particularly good with our children who are 8 and 10. I would return if I go back to Bilbao. Good value for a family room too and not too cramped. Unlike other hotel chains we've stopped in.
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