Hotel - Mercure Hotel Duesseldorf Kaarst
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Mercure Hotel

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20 
41564  KAARST
GERMANY

374 reviews
TripAdvisor Rating Based on 374 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Space to relax! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable Standard and Privilege Rooms measuring 248 sq. ft. (23 m²) to 301 sq. ft. (28 m²), and 484-sq. ft. (45-m²) Suites. All rooms are soundproofed and have adjustable air conditioning.Rooms feature a desk and free WIFI, a safe and a flat-screen HD TV with all channels free of charge. One child up to 12 years of age can stay in their parents' room for free. Your pet is welcome for a charge of EUR 10 per night.

  • 192 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Duesseldorf Kaarst

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 374 reviews

Chris_Lindau 2015/09/28
« First try in this former Park Inn Hotel »

Improve reception, night receptionist not friendly, check-out in the morning almost impossible between 8 and 9 am - too long line! However this is fairly new operated as a Mercure under Accor and I will give it another try to see whether they are taking reviews serious and implement improvements.

manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear guest. We do appreciate your feedback and your recent stay with us. Thank you for rating the most of our facilities quite positive. Please be sure that we keep your comment regarding the night shift very seriously and that we’ve already made some actions to improve our high quality standards for the future. Further we want to inform you, that the check out is regular quite quick, but of course there can be a little waiting time during rush our. It is nice to read that we will welcome you back to your hotel and till then we wish you all the best. Kind regards, Our Team Mercure Hotel Düsseldorf Kaarst

Gerbiley 2015/05/08
« A good find »

Excellent hotel for price paid. The first room we were given was a twin but a quick trip back to the front desk and we were moved to a double. The hotel is 20 minutes away from the nearest public transport so better suited to guests with cars or on coach tour (plenty of free parking available)

manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this review

Dear customer. Thank you very much for rating your recent stay with us. We’re gladly honor your compliment about our rooms and that you rate the hotel comfort with fully 10 points. It is always a pleasure to keep our customers satisfied with care and engagement. The entire staff hopes to welcome you again in the near future. With best regards Your Team Mercure Hotel Düsseldorf Kaarst

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