Mercure Hotel Wiesbaden City 4 stars

Customer review rating (ALL Rating) 4.2/5 1,360 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Wellness area with pool, sauna and fitness equipment (subject to a fee)

  • The hotel is in the center. Mall & points of interest are nearby.

  • Two 4.6 ft. (1.4 m) wide single beds in twin rooms

  • Rooms with connecting doors are available on request

  • Parking garage with two charging stations below the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

GPS:50.078563, 8.242863

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LILI RESTAURANT & LOUNGE

Non contractual photo

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,360 reviews

TripAdvisor Rating  4.0/5  749 reviews

Good stay

Customer review rating 4.5/5

Chetan B. M. Business - Confirmed reviews ALL

It is a nice and clean hotel. Food is excellent. Staff is very courteous too

Ok for a business stay, but noisy

Customer review rating 3.0/5

Ron Business - Confirmed reviews ALL

Second stay in the hotel, Couldn't pay €50 deposit with normal banc-card! No stairs, need to wait long for elevator to go to 1st floor. Night one very noisy due to hotel-staff smoking and talking really loud around 2.30!! No fried egg at breakfast. Parked car at RMCC parking: cheaper and much bigger places than hotel parking. Long que at check-out.

Dear Ron, Thank you for taking the time to share your feedback with us. I am sorry to hear that your stay did not meet your expectations. We would have been happy to accommodate you in a quieter room if we had known about the noise disturbance. Our breakfast price includes a variety of foods, including a live cooking egg station. The price of our underground parking is in line with the surrounding parking facilities. We apologize for any waiting times at the elevator. We hope to welcome you back soon. Best regards, Saskia, Guest Service Team

Mediocre

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

A/C not working. Curtains with holes. Account not credired for stay. Disappointed.

OK but lacking

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Beds were comfortable and lobby looked nice but neither a/c or heat worked in the room, hairdryer was a joke, no conditioner or lotion offered, card machine in restaurant was constantly down, and extra charge for every little thing ( pillows, blanket, gym, checkin , breakfast) .

Good stay

Customer review rating 5.0/5

Reginald R. Couples - Confirmed reviews ALL

Located center town. Clean quite.

Dear Reginald, Thank you for your nice replay. We appreciate your positive feedback regarding our central location and the cleanliness of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards Saskia, Guest Service Team

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Other web-users rate our hotel

  • 565 reviews 8.8/10 Location
  • 948 reviews 5.6/10 Room
  • 751 reviews 7.9/10 Service
  • 12 reviews 6.6/10 WiFi
  • 462 reviews 8.6/10 Breakfast
  • 428 reviews 5.9/10 Comfort
  • 335 reviews 5.4/10 Cleanliness
  • 244 reviews 7.1/10 Amenities

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