Mercure Algeciras 3 stars

Customer review rating (ALL Rating) 4.2/5 564 reviews

Mercure Algeciras - Image 1
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Description

Hotel extras

  • Fitness club with trainers and directed indoor cycle or Pilates classes

  • Spacious apartments with kitchen, ideal for long stays

  • Quick access to the port and ferry terminal to Morocco and Ceuta

  • Just 1 minute walk from the "City of Algeciras" Pavilion

  • Comfortable rooms for families with 2 bedrooms, up to 2 children free.

Our accommodation(s)

Hotel location

Mercure Algeciras

Calle Malta 1
11204 ALGECIRAS
Spain

GPS:36.142744, -5.448355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

RESTAURANT

Mercure Algeciras Hotel offers a freshly prepared buffet breakfast every morning, for a great start to the day. During dinner, snacks and international cuisine is available in the restaurant and rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  564 reviews

TripAdvisor Rating  3.5/5  425 reviews

Top

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very kind staff

Was OK but silly bathroom layout

Customer review rating 4.0/5

Kenneth H. Solo - Confirmed reviews ALL

Hotel was as expected, pleasant helpful staff. Room had plenty of space and good decor, but whoever designed the bathroom needs the sack. Climbing into and out of shower through a narrow gap at the slope end of the bath with a glass sink in the way was dangerous. Crazy design. Also, the bar was too noisy.

Dear Kenneth H., Thank you for sharing your feedback with us. We're pleased to hear that overall your stay met your expectations and that you found our staff to be pleasant and helpful. However, we apologize for any inconvenience caused by the bathroom layout.. We appreciate your input and hope to welcome you back for a more enjoyable experience in the future. Sinceraly, Jesús Benítez - General Manager

Check in process hassle & room condition

Customer review rating 2.0/5

Ida Families - Confirmed reviews ALL

Despite online check in we still need to go through normal check in at the receptionist. It is not exactly 2 bedrooms apartment, only 1 bedroom and extra bed at common space. Incomplete kitchenette, no dustbin no dishwasher sponge and soap.

Dear Ida, We apologize for the inconvenience you experienced during the check-in process despite opting for online check-in. Your feedback regarding the room setup and amenities is valuable to us. Thank you for bringing these issues to our attention, and we hope to have the opportunity to enhance your experience in the future. Sinceraly, Jesús Benítez - General Manager

Clean and comfortable.

Customer review rating 4.0/5

Mr M. Couples - Confirmed reviews ALL

We stayed two nights before taking the ferry to Ceuta, it's a good half hour walk but mostly flat. The only problem was the room still stinks of smoke after years of hosting smokers. The WiFi was slow less than 10mb/s when I checked it. Apart from the smell we had a good stay.

Dear Mr M. Thank you for sharing your experience with us. We're glad to hear that overall you had a good stay with us before your ferry trip to Ceuta. We apologize for any inconvenience caused by the lingering smoke smell in the room. We take your feedback seriously and will work diligently to address this issue to ensure a more pleasant experience for our guests in the future. Regarding the WiFi speed, we apologize for any frustration it may have caused. We're constantly working to improve our internet connectivity, and we appreciate your patience. We hope to have the opportunity to welcome you back for an even better experience in the future. Jesús Benítez - General Manager

A bit away from the city center

Customer review rating 3.5/5

Yalikavak Solo - Confirmed reviews ALL

Check in was quick and I received a voucher to enjoy a welcome drink. The reception procedure was rather mechanical and no mentioning of the gold membership or ALL PLUS Voyageur.

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Other web-users rate our hotel

  • 333 reviews 7.5/10 Location
  • 728 reviews 6.6/10 Room
  • 423 reviews 7.4/10 Service
  • 13 reviews 4.9/10 WiFi
  • 482 reviews 7.1/10 Comfort
  • 264 reviews 4.4/10 Cleanliness
  • 178 reviews 6.3/10 Breakfast
  • 6 reviews 2.5/10 Pool

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