Hotel - ibis Sofia Airport
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Ibis Hotel Hotel

ibis Sofia Airport Hotel

132 Mimi Balkanska Str 
1540  SOFIA
BULGARIA

244 reviews
TripAdvisor Rating Based on 244 reviews
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Select your dates 47.70 EUR
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Bicycle hire facilities
  • Skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

The extra silent Ibis standard rooms are decorated in relaxing colors, offering the comfort of the Ibis "sweet" bed experience, led TV with International channels, working desk, a bathroom with shower, individually controlled AC and free WiFi.Most rooms offer a beautiful view over Vitosha Mountain and Sofia city.

  • 84 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Sofia Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 244 reviews
266laceyb 2017/02/22
« Sofia Ibis »

Spartan room was exactly what I wanted and was expecting. The staff was excellent and courteous and the roomost was clean and comfortable. Also, I really enjoyed the meal that I had there (a Bulgarian dish with requisite cheese and grilled veggies) so very tasty!

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Dear Guest, We are really glad to read that you enjoyed your stay with us and the many advantages of our hotel including its great restaurant. We thank you for the time you took to post this review and look forward to welcoming you again soon.

Saddlersbucks 2016/11/25
« Handy for the airport »

We stayed here as we arrived late into Sofia. We had a nice comfortable stay. The free courtesy bus was very welcomed. Rooms clean. Breakfast OK but not the best. Would recommend the hotel for a short stay

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Dear Guest, We are very pleased and proud to read that the quality of our hotel and friendliness of our staff made your sojourn pleasant and we thank you for having shared the experience with us. We look forward to your return.

Zahava and Avik... A 2016/11/12
« do not meet our expectation »

The location of the hotel is not bad but there is no near public transportation. Breakfast is very good but the restaurant menu is poor. We wanted to put some valuable in the hotels safe but the reception didn't had the keys. Housekeeping didn't arranged the room and not replaced the towels to our complains the answer was that they arrange the room every 2nd day.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Dear Guest, thank you for your comment. As bus stops 84 and 384 and our free 24/7 shuttle is always ready to take you to the metro station or the airport, feel free to ask front desk to point you the way as we love to help. Then we naturally service the rooms every day, but out of respect to the environment we change the towels at our Guests' request. We apologize for the inconvenience that such practice can bring be we are confident that you understand. We hope to have the pleasure of welcoming you again soon.

fussytraveller29 2016/04/10
« Good airport hotel, recommended »

The rooms are small but well designed (certainly big enough for one person), with a comfortable bed and pillow, enough power outlets, and a very nice spacious bathroom/shower. Windows that open, too (though the hotel faces the runway, there is no bothersome airport noise even with the window open). Being an airport hotel, people come and go all night, and the lack of carpet in the corridor means there is enough noise (loud talking, doors closing) to bother light sleepers. There is, however, an excellent shuttle service to the airport, every 20 minutes, 24 hrs. Nevertheless, this is much the closest hotel to the airport (one can even walk to it, though rough sidewalks make it less than a great experience with a wheelie suitcase) and it can definitely be recommended.

ChrisIvanov, Director of Sales at Ibis Sofia Airport, responded to this review

Dear guest, Thank you for taking time to write us this kind comment. It will definitely help us to improve our quality of service. We would like to inform you that we are currently working on implementing new door lockers in order to reduce the noise during the night. We thank you again for your comment and hope to see you again. Best regards, Christian Ivanov, Director of Sales.

usvisit0r 2016/03/31
« Double Charged for Stay »

We stayed at this hotel for 1 night but was charged for 2 nights. The receptionist explained to me how they charge the credit card (supposedly like everywhere else around the world) but did not not offer any help explaining or offering to follow up to see how they charged me twice. Also there was nicotine smell all over the reception and restaurant area.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

Cottonwood25 2015/10/05
« Sofia Ibis »

Hotel was clean and rooms were fine. We had a big problem getting to the hotel from the airport. Website states the hotel "is easily accessible by public transport - 1 minute walking distance to a bus and 1,6 km to metro station" and has "a free airport shuttle". We arrived at 10:30 PM and could find no one at the airport who could tell us how to get to the hotel by public transport. Basically no one we talked to had ever heard of the Ibis. We didn't have a phone to use in Bulgaria and were not able to get the public phones in the airport to work. The information desk person couldn't help us with the public phone and didn't offer to call the hotel for us. Eventually a very nice young Bulgarian woman took pity on us and called the hotel on her phone and the shuttle picked us up in 5 minutes. The person at the airport information desk could have called for us (as a different person did the next day), but they didn't offer. You, the hotel, need to have more specific information on how to get the shuttle pick-up and let people arrange for that via e-mail or pre-arranged time. At the hotel you told us it doesn't automatically come every 20 minutes; it needs to be called. If you can get to the hotel on the public bus, please put the very specific bus number and stop name on the web-site. Not everyone has a phone to use in the countries they visit for a short while.

ChrisIvanov, Director of Sales at Ibis Sofia Airport, responded to this review

Dear Sir/Madam, Thank you very much for choosing ibis Sofia Airport for your stay in Sofia and for your feedback, which is very important to us. We are aware that despite the close proximity of the hotel to the airport it could sometimes be difficult for the guests to find us and we are working on the matter. Usually we advice people to contact us by mail or phone so we can arrange the transfer individually. We do have free airport service but it is upon request so information about the arrival time or a phone call to the Front Office upon arrival make things much easier for both us and the guests. Please, accept our apologies for the inconvenience caused and our assurances that we are working on this issue. Sincerely, Christian Ivanov Sales&Marketing Manager

eyal106 2015/07/02
« Standard airport hotel »

A good night's sleep near the airport. Comfy bed in a new building, clean room and lobby, free wifi, free airport shuttle, weak shower water pressure, useless hairdryer, no tea/coffee in room, no safe in room. Need a 5-7 BLN taxi ride to the nearest shopping mall. Overall exactly what we needed before a 6 am flight, good value for money.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

Lubos O 2015/01/29
« Perfect overnight before early flight »

Hotel is very close to airport. Despite its walking distance, free shuttle is included. Hotel stuff and shuttle drivers are very friendly and very helpful. Hotel is new and clean. Rooms have simple equipment but perfectly enough to overnight before early morning flight.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

Nick C 2014/12/18
« Sofia Airport »

The hotel is pretty good by Bulgarian standards, a convenient hotel near the airport with good rooms and friendly staff. This time we stayed we thought we would eat there too. A big mistake, the food is very expensive and the standard of the meals (that we had) not good at all. I had a stuffed Pork roll which I thought looked shop bought and not good quality. The pork was tough and the filling was dry. My wife had a similar chicken dish which was also tough and dry. We were hungry so we ate the meals. I ordered a beer which was the same price as on the ski slopes in Bansko. I have never seen a 300ml bottle of Kamenitsa before but the hotel had them. At least on Bansko slopes the beer is 500ml! The only other issue was, I had dropped my wife at the airport at 5 am and went back to the hotel to get some well needed sleep and was woken twice, once when the door was unlocked and then someone looked in and left straight away and then by the maid who called out but didn't take any notice of my reply. She did apologize when she saw me but then I was awake! I was disappointed as this was our second stay, the first (without food) was fine. The food really spoiled it. If you are going to stay at this hotel, take your own drink and eat somewhere else.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

lllllllnnnnnn 2014/11/27
« One night stay at IBIS »

The hotel is advertised as the best to sleep in but this promise is far from reality: First impressions:Very cold room, Terrible smell from the WC although the hotel is quite new; The pillow was cheap and not really quality one - very thin and uncomfortable. The air conditioner was too noisy.

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

Karlovians 2014/11/16
« Your request for a review »

Personnel were more than helpful but the rooms are very primative, but it served its purpose as a stop between flights. The menu could be expanded but the barman/waite3r was excellent, he was doing two or 3 jobs

Catherine L, General Manager at Ibis Sofia Airport, responded to this review

Thank you for having been our Guest at Ibis Sofia Airport. We hope to see you again soon.

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